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Auree Jewellery Avis 2 110

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking for a special gift for my granddaughter on her 21st birthday and found a beautiful gold bracelet at Auree. I know it will make her smile as it will suit her to a "T". The item arrived,... Voir plus

Noté 5 sur 5 étoiles

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... Voir plus

Noté 5 sur 5 étoiles

Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... Voir plus

Noté 5 sur 5 étoiles

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... Voir plus

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À propos de l'entreprise

  1. Bijouterie

À propos de Auree Jewellery

Écrit par l'entreprise

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Superb service

Auree service is always superb as are their products. Easy to navigate online ordering which is promptly delivered to Australia.

20 janvier 2025
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Réponse de Auree Jewellery

Thank you so much for your kind words! Auree x

Noté 5 sur 5 étoiles

The necklace is beautiful

The necklace is beautiful. The quality is amazing and my daughter was thrilled with it . The opportunity to register it via a QR code is a great idea .

31 janvier 2025
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Réponse de Auree Jewellery

Thank you so much and we're very happy to hear the necklace was well received! Auree x

Noté 5 sur 5 étoiles

The jewellery is so competitively…

The jewellery is so competitively priced and when my jewellery arrived I was delighted with the quality.
The bracelet is beautiful. Excellent quality and a perfect gift.

24 janvier 2025
Avis spontané
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Réponse de Auree Jewellery

We're so pleased you love your bracelet! Auree x

Noté 5 sur 5 étoiles

Wonderful brand

Wonderful brand, beautiful pieces, would definitely recommend them!

10 janvier 2025
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Réponse de Auree Jewellery

This is so nice to hear - thank you for taking the time to leave us a review! Auree x

Noté 5 sur 5 étoiles

Absolutely beautiful bracelet

Absolutely beautiful bracelet!
I have bought lots of stunning pieces of jewellery from Auree and they are always perfect!

22 janvier 2025
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Réponse de Auree Jewellery

Thank you so much and we're thrilled you have enjoyed shopping with us! Auree x

Noté 5 sur 5 étoiles

Great jewellery

Great jewellery, great prices and quick delivery. Very happy with my purchase.

8 janvier 2025
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Réponse de Auree Jewellery

Thanks so much for your lovely review. Auree x

Noté 5 sur 5 étoiles

Lovely jewellery

Quick service , lovely jewellery & beautifully packaged for a gift.

20 janvier 2025
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Réponse de Auree Jewellery

So pleased to hear you're happy with your order. Auree x

Noté 5 sur 5 étoiles

Beautiful jewellery and excellent…

Beautiful jewellery and excellent customer services too. I've bought many gorgeous things and been thrilled with them all. Someone always answers the phone too - unusual nowadays! Thank you Amelia and team.

15 janvier 2025
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Réponse de Auree Jewellery

You're very welcome! We're so pleased you enjoy shopping with us and your jewellery is loved! Auree x

Noté 5 sur 5 étoiles

The service was fantastic and the…

The service was fantastic and the necklace is absolutely beautiful Dainty and so comfortable to wear. What I really like is the fact the clasp is big enough to get on and off easily. Normally when you buy dainty jewellery the clasp is so small and fiddly it drives me crazy trying to get it on so this is such a joy to wear.

3 janvier 2025
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Réponse de Auree Jewellery

Thanks so much and we're thrilled to hear your jewellery is a success! Auree x

Noté 5 sur 5 étoiles

Beautiful items, quality materials and well made!

This is my third item from this company - beautiful and well made jewellery. Also, other earrings irritate my ears and these do not so i'm a very happy customer! Super fast delivery too.

17 janvier 2025
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Réponse de Auree Jewellery

We're so pleased you're happy with your jewellery! Auree x

Noté 5 sur 5 étoiles

Great service

Great service
Order came quickly & items easy to order online
Excellent quality & would highly recommend

16 janvier 2025
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Réponse de Auree Jewellery

Thank you so much and we hope you enjoy your jewellery! Auree x

Noté 5 sur 5 étoiles

Great service and great earrings

I ordered some earrings for my partner for Christmas. Unfortunately, the order could not be fulfilled in time but I was kept informed up to the point of dispatch in the new year. The earrings are lovely and my partner has worn them every day since I got them. So, a big thumbs up from me. I can accept delays as long as the business is honest about them and realistic in terms of timescales for fulfillment and Auree ticked both boxes.

13 janvier 2025
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Réponse de Auree Jewellery

Thanks so much for your review and we're so pleased we were able to get the earrings to you and that they are so loved! Auree x

Noté 5 sur 5 étoiles

First-class customer service

Absolutely first-class customer service. I wish all companies had standards this high.

9 janvier 2025
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Réponse de Auree Jewellery

That is so kind of you to say, thank you so much, it really means a lot to us. We hope you love your jewellery. Best Auree x

Noté 5 sur 5 étoiles

Great jewellery!

I have bought from Auree quite a few times and always had great service. The jewellery is lovely, well made and a pleasure to wear. I can thoroughly recommend!

8 janvier 2025
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Réponse de Auree Jewellery

Thanks so much for your lovely words! Auree x

Noté 5 sur 5 étoiles

The original order was lost in the…

The original order was lost in the postal process, but Auree completely resolved the problem and when the items arrived we were delighted with the product s. Thank you Catherine at Auree.

17 janvier 2025
Avis spontané
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Réponse de Auree Jewellery

We're so happy that we managed to resolve the issue and that you're happy with the jewellery! Thank you for your patience while we looked into everything. Auree x

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. Dealt with my issue speedily and kept me informed of my order.

2 janvier 2025
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Réponse de Auree Jewellery

So pleased you had a great experience with us! Auree x

Noté 3 sur 5 étoiles

Was smaller than i thought so returned…

Was smaller than i thought so returned it and didnt get refund? Sent email and not heard anything

16 décembre 2024
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Réponse de Auree Jewellery

Dear Rhoda, I'm so sorry your initial experience with Auree with less than perfect. However, I am so pleased that our team have now resolved your issue and you have your refund in full. If you ever need to talk to us urgently please do call our office on 020 7993 5548 where you're always get an instant response. Many thanks, Auree

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