Aurelius Jewelry Avis 

64
•
TrustScore 4 sur 5

3,9

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Noté 1 sur 5 étoiles

Angeblich kann man das Produkt zurückgeben wenn man keine Wirkung spürt. Habe den Ring 6 Wochen getragen und keinerlei Veränderungen wahrgenommen. Meine emails diesbezügluch wurden nicht beantwortet

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the easy way to contact Aurelius via social media to the finished product everything was just as perfect as the ring itself. My fiancée is unbelievable happy with her engagement ring. Nadya... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a beautiful Opal wedding ring set from Aurelius Jewelry and couldn't be happier. It was an 18k rose gold ring with Australian opal setting, side marquise diamond stones, and a pear perido... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a custom-made engagement ring and couldn’t be happier with the whole experience. The communication was super professional and very responsive - I was a bit late and in a hurry, but they stil... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(64)

9 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Everything was excellent

Everything was excellent. I was sceptic at first to order a ring from a website without seeing it in person. Nadya was so responsive and polite on chat that I thought she is a chatbot. I found images of rings that I would like to replicate for my girlfriend and they made it perfect. Of course as any man in history, I didn't pick right size of ring, they resized it very quickly and sent it back to me. I am not even from EU, everything was very polite, nice, perfect ring, fast delivery.

4 septembre 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for your review! We're happy to have helped you get the perfect engagement ring and hope to work with you again in the future.

Noté 5 sur 5 étoiles

Great engagement ring selection

Very good experience shopping for an engagement ring. My fiance loved it. Very wide selection of rings and stone so there will be plenty of options. Customer service was great very fast and informative. I would highly recommend to anyone looking for jewelery online.

11 juin 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for sharing your positive experience with us! We’re thrilled to hear that your fiancée loved the engagement ring and that you liked our selection and customer service. Your kind words and recommendation mean the world to us. We're excited to work with you again on a wedding ring.

Noté 5 sur 5 étoiles

Great experience and great result

I had an amazing experience working with Aurelius Jewelry for a custom engagement ring. The customer support was exceptional, especially Nadya, who went above and beyond in every way. We exchanged over 50 emails to get every detail perfect, and she was incredibly patient, responsive, and thorough throughout the process. She provided photos and videos of the diamond, which really helped me feel confident in my decision. The final ring is absolutely stunning, and I couldn’t be happier. Highly recommend Aurelius Jewelry for anyone looking for a personalized, thoughtful experience!

15 avril 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for your wonderful review and recommendation! We're happy to hear you enjoyed working with us and that the salt and pepper diamond ring we created together is just like you envisioned it.

Noté 5 sur 5 étoiles

Extremely satisfied

Nadya was extremely helpful and answered every question I had. She gave me the opportunity to create the ring exactly as I wanted it. She did everything she could to get the perfect ring for my fiancée and for us as a completely satisfied customer. Thank you Nadya.

15 mai 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you, Marcel! It was our pleasure creating this custom engagement ring with you. I'm sure we can collaborate again on a matching wedding band in the future!

Noté 5 sur 5 étoiles

Absolute magnificent rings

Absolute magnificent rings and perfect service. I have ordered an engagement ring and was a little too lite but Nadya helped me to get the ring in time. 5/5*

1 novembre 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for your thoughtful review! It's wonderful news to hear you received the ring in time, and we hope your partner loves it as well.

Noté 5 sur 5 étoiles

What a Fabulous company

What a Fabulous company.
From my very first enquiry to receiving the final piece last week - the communication has been 1st class. Nadya you were amazing, thank you.

On to the ring - wow.
I chose the stone and the design...and I must say, the workmanship from the goldsmith is exceptional. 10/10 from me.

19 juillet 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for sharing your experience with us with the rest of the word, we truly appreciate your kind words and hope to work on another jewelry project with you in the future!

Noté 5 sur 5 étoiles

Very professional and nice contakt

Very professional and nice contakt! The ring i ordered is beautiful!

16 juillet 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for your review! We hope your soon-to-be fiancée will love the ring too!

Noté 5 sur 5 étoiles

She's in love with it

The ring we picked out turned out fantastic and we were extremely happy with the quality. Funny enough the stone turned out slightly larger than what she would've preferred, but she's in love with it. The item shipped from Europe so we understand the time it took to receive, including the import duties. The ring took slightly longer to ship out than what the estimated time was, but DHL provided tracking so I knew what day I should expect to pick up the package before she knew it arrived. She's been taking good care of the ring and trying to minimize any abuse and it's held up extremely well; the stones have stayed sturdy within the ring.

9 mars 2024
Avis spontané
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Réponse de Aurelius Jewelry

Congratulations on your engagement and thank you for your kind words. It's always nice to hear when the new fiancée loves the ring! We wish you all the best on journey to the big day 😊

Noté 5 sur 5 étoiles

Could not be more incredible OR helpful!

Everything from start to finish was phenomenal with Aurelius Jewelry! I had ordered what I thought was the ring of my dream from another online store and when it arrived my heart was crushed! It looked NOTHING like the picture. When I got my refund I was hesitant to start looking again but my husband encouraged me so the rehunt began. I came across their website looking for a unique Moss Agate wedding set and they had a different ring that was a salt and pepper ring I was curious if they could create with the stone I was looking at. She got back with me in minutes! Not only with a yes but with a computerized image of what it would look like stone size options AND prices! I loved and appreciated it but it still was not the ONE. I kept looking all over the internet and found several that I really liked but didn’t love so I reached back out to Nadya with Aurelius Jewlery and asked about a custom ring. I sent her several images. Told her my likes and dislikes and she gave me some suggestions on prongs and band width I hadn’t even considered. Once she had a general idea of my vision she took a few days and sent me several pictures of what I was saying I wanted. I tweeted ideas several times and she fixed them in the computer and sent me re edited images. After that she sent me pictures of my diamond options and I wanted something a little different so she literally went and hand picked salt and pepper diamonds for me that weren’t yet listed and sent me the images! They are based out of Europe and I definitely thought shipping time would be hard but it arrived after shipped within 6 days (that’s faster than USPS has been lately) I am so happy I came across them and could not be happier.

7 avril 2024
Avis spontané
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Réponse de Aurelius Jewelry

Dear Whitney,

We're happy to hear you were satisfied with our service AND the ring!
It's our honor and privilege to have been able to create an engagement ring you can call the one. We try our best to provide the best experience for our all customers and reviews like yours always brighten our day!

Thank you so much for your kind and thoughtful words & congratulations on your engagement! ❤

Noté 5 sur 5 étoiles

Stress free experience

Easy to work with, fast shipping. Thanks Nadya!

9 mai 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you very much Chuck! We're honoured to be a part of your engagement story and wish you all the best in the future.

Noté 5 sur 5 étoiles

5/5 stars, would recommend

The customer service was wonderful. Quick, easy, friendly communication. The price was great, the quality of the ring was amazing, and the manufacturing and shipping speed were quick!

26 janvier 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for your kind words, Dan! We really appreciate them and hope to hear from you again when you start shopping for wedding rings. 😉

Noté 5 sur 5 étoiles

No issues with order

No issues with order. Turned out better than expected. Cannot wait to propose.

9 mars 2024
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for your kind words. ❤️ We're happy to hear you love the ring and wish you good luck with the proposal!

Noté 5 sur 5 étoiles

Helpful

Helpful, communicative, and very skilled!

17 janvier 2024
Avis spontané
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Réponse de Aurelius Jewelry

We appreciate your kind words and look forward to working with you again in the future. Best wishes

Noté 5 sur 5 étoiles

Resizing, repairs, and new order.

I recently shipped an engagement ring back for resizing, repairs, and a stone swap and the team did an amazing job taking care of me. Additionally they created some unique matching earrings for my partner. I highly recommend this jeweler!

15 décembre 2023
Avis spontané
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Réponse de Aurelius Jewelry

We appreciate your kind words and such a thoughtful review. Thank you for your patience during the process and for trusting us with the creation of your personalized Christmas gift. We look forward to working with you again on another custom design in the future! ❤️

Noté 5 sur 5 étoiles

Nadya has been so helpful

Nadya has been so helpful! My wife absolutely LOVES her ring and we look forward to purchasing more custom jewelry from AURELIUS! 👏👏👏👏👏

17 novembre 2023
Avis spontané
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Réponse de Aurelius Jewelry

Thank you for such kind words! It is always nice seeing customers so happy with our products! Looking forward to hearing from your wife and you again!

Noté 5 sur 5 étoiles

Beautiful Ring

Nadya was great to work with. Everything was open and transparent & the salt-n-pepper diamond ring we designed came in as it was supposed to and even more beautiful than expected.
Will definitely buy from Aurelius Jewelry again.

6 octobre 2023
Avis spontané
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Réponse de Aurelius Jewelry

Thank you, Curt! It was our pleasure to create your salt and pepper diamond engagement ring. We look forward to designing a new piece with you in the future! ❤️

Noté 5 sur 5 étoiles

Ehering

Der Ring ist wunderschön geworden, noch schöner als gehofft. Der Kontakt mit Nadya war sehr nett und der Versand und die Bearbeitung waren wie angegeben. Ich würde jederzeit wieder dort kaufen. Die Ringe sind einfach etwas Besonderes

4 septembre 2023
Avis spontané
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Réponse de Aurelius Jewelry

Vielen Dank für Ihre großzügige Bewertung! Es war uns eine große Freude, Ihren Ring anzufertigen, und wir freuen uns sehr, dass er Ihnen gefällt.

Noté 5 sur 5 étoiles

Excellence nothing less

Excellent customer service and the finest quality

23 août 2023
Avis spontané
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Réponse de Aurelius Jewelry

Thank you, Dallas! It really does help to hear such kind words about our engagement rings and other services. Wish you and your partner all the best in the future!

Noté 5 sur 5 étoiles

Custom ombré wedding ring

Nadya was amazing and helped me create the perfect custom wedding ring. She helped and kept me informed throughout the entire process, gem selection and options, as well as making my vision for the perfect ring come to life. I was beyond impressed with the ring when I first saw it and so was my partner/fiancé.

21 juillet 2023
Avis spontané
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Réponse de Aurelius Jewelry

Dear Scott! Thank you for your kindness and for your trust in ordering with us. We wish you and your fiancee all the best in your happily ever after. Team Aurelius Jewelry

Noté 5 sur 5 étoiles

A pleasant experience.

The website is so easy to navigate. The ordering process is straightforward. FAQ page helps a lot. The quality of the ring set we ordered is top notch. It's so beautiful. Well made jewelry. I am VERY happy with my purchase. I was nervous to make an overseas purchase but after finalizing the order, they reached out via email within a few days to verify everything. Also following up with stone selection and mail out updates. All in all a pleasant experience and a pleased customer.

25 avril 2023
Avis spontané
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Réponse de Aurelius Jewelry

Hi Amanda,

Thank you for your thoughtful review. We're happy to hear you've had such a positive experience with us. Enjoy wearing your beautiful moss agate ring set!

All the best,
Team Aurelius

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