Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Voir plus
L'entreprise a répondu
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Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Voir plus
L'entreprise a répondu
Returned a key that didn’t function as hoped. No problems from order to refund.
AURUS WAS excellent appy with the package and packed well, Arramax delivery was my only issue in my area. Eventually got package. Other than that great company. Thanku 👍👍👍👍👍😁
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pièces détachées automobiles
- Accessoires pour voitures
- Fabricant de pièces automobiles
- Magasin d'accessoires automobiles
- Marché de pièces automobiles
- Ventes d'accessoires automobiles
Écrit par l'entreprise
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Coordonnées de contact
169 Port Hacking Rd, 2228, Miranda, Australie
- ace@aurus.com.au
- aurus.com.au
4,7
Excellent
203 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought a set of 2007 Toyota Prado…
I bought a set of 2007 Toyota Prado keys.
Delivered as stated on time, no issues with the product.
I got the keys cut and programmed it myself. Works like a charm and saved a lot of money.
13 octobre 2025
Réponse de AURUS Australia
Thank you, Ryan! We're really glad to hear your Prado keys arrived on time and worked perfectly after cutting and programming. Great job getting it all set up yourself — that’s exactly what we aim for: quality products that save you time and money. We appreciate your feedback and wish you many smooth drives ahead!
Very happy with the purchase and…
Very happy with the purchase and communication through the delivery process will buy through AURUS again
12 octobre 2025
Réponse de AURUS Australia
Thank you, David!
We’re delighted to hear you’re happy with your purchase and our communication during delivery. It’s great to know you’ll shop with AURUS Australia again — we truly appreciate your support!
Orderd the part it was delivered on…
Orderd the part it was delivered on time and the part was new and correct could not fault the price or delivery 👍
10 octobre 2025
Réponse de AURUS Australia
Thanks, Allan!
Great to know your order was delivered on time and that the part fit perfectly. We take pride in providing quality auto parts across Australia with fast, reliable delivery.
Appreciate your support for AURUS Australia!
Great customer service
Olga's customer service was amazing, and she was very diligent at replying to my queries. Also the product ordered was top quality.
15 octobre 2025
Avis spontané
Réponse de AURUS Australia
Hi B. Bayne,
Thank you so much for your wonderful feedback! We’re delighted to hear that Olga provided great support and that you were pleased with the product quality. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Best regards,
The AURUS Australia Team
Response times were great
Response times were great, ordered the wrong part and Olga was swift with a response and sending out the correct part once return parcel was verified.
30 septembre 2025
Réponse de AURUS Australia
Hi Jaymes,
Thank you so much for your kind words! We’re happy to hear that Olga was able to assist you quickly and that the replacement process went smoothly. We truly appreciate your patience and understanding — and we’re glad everything worked out in the end!
Best regards,
The AURUS Australia Team
I can't comment on the actual product…
I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.
25 septembre 2025
Réponse de AURUS Australia
Hi Gerry,
Thank you for your feedback! We’re glad to hear your order arrived quickly and in great condition. We hope the installation goes smoothly and that the product meets your expectations — we’d love to hear your thoughts once it’s installed!
Best regards,
The AURUS Australia Team
The order process was simple
The order process was simple, the parts were cheap, they came through quickly and they fit perfectly.
17 septembre 2025
Réponse de AURUS Australia
Hi Carter,
Thank you for your great feedback! We’re so pleased to hear the ordering process was simple, the parts arrived quickly, and that they fit perfectly. We truly appreciate your support and look forward to helping you again in the future!
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Hi Jay,
Thank you so much for your feedback! We’re thrilled you were happy with our customer service and speedy delivery. Your support means a lot to us!
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Hi Mark,
Thank you for your kind words! We’re happy to know you’re pleased with the products and fast delivery. We really appreciate your support and look forward to serving you again!
Best regards,
The AURUS Australia Team
So easy to order from website which is…
So easy to order from website which is laid out well.
Delivery package was amazing and well protected
20 août 2025
Réponse de AURUS Australia
Thank you for your feedback!
We’re thrilled to hear that you found our website easy to use and that your order arrived safely and well-packaged. We truly appreciate your support and look forward to serving you again!
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Thank you, John!
We’re glad you were happy with our fast service and delivery. We look forward to helping you again!
Best regards,
The AURUS Australia Team
Aurus Australia amazing
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly.
Received confirmation of order and next day part was already sent off to address. Received order within 3 days from NSW which was excellent.
Certainly the place to buy those hard to find spare parts.
12 août 2025
Réponse de AURUS Australia
Thank you so much for your kind feedback!
We’re delighted to hear that you found the spare part you needed with us and that the ordering and delivery process went smoothly. Providing our customers with hard-to-find parts and fast, reliable service is exactly what we strive for.
We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
The AURUS Australia Team
Wrong part- limited support- no solution.
The product was the wrong part,
I reached out to return the items for a refund, had 1 email to request the part number, this was given but no further contact made.
What does a customer have to do to get good service these days?
8 août 2025
Réponse de AURUS Australia
Dear Aaron Maguire,
Thank you for your feedback. It seems there may have been a misunderstanding, and we apologize if our previous communication was unclear. To ensure your return is processed correctly, please submit your request via our contact form, as outlined in our Returns Policy available on our website. You can simply title your message “Return Request,” and our team will guide you through the process and make sure your refund is handled promptly.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Hi Ian,
Thank you for your kind words! We’re glad to hear you found our team friendly and helpful, and that your order arrived quickly.
Best regards,
The AURUS Australia Team
Quality parts delivered fast
I recieved exactly what I ordered and it was excellent quality, fit the controller and all worked a charm. Fast turnaround from order to dispatch. Thank team
30 juillet 2025
Réponse de AURUS Australia
Hi Nic,
Thank you for your wonderful feedback! We’re delighted to hear the part fit perfectly and worked as expected. We appreciate your kind words about our fast turnaround and look forward to helping you again in the future.
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Hi Gregory,
Thank you for your feedback! We’re so glad to hear everything was good and you’re happy. At AURUS Australia, we truly value our customers and look forward to assisting you again.
Kind regards,
The AURUS Australia Team
Great little water pump
Product was described. postage was fast. and packaging was sufficient.
Thanks
20 juillet 2025
Réponse de AURUS Australia
Hi Ross,
Thanks so much for your great review! We're glad to hear the water pump met your expectations, and that the fast delivery and packaging were up to standard. We truly appreciate your support and hope to serve you again soon.
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Hi Tuan,
Thank you for your kind words and recommendation! We're happy to hear you’re satisfied with the product. We appreciate your support and hope to assist you again soon.
Best regards,
The AURUS Australia Team
Good quality product
Good quality product, fit & worked straight away with no fuss. Excellent pricing. Received it in WA in a very timely manner too.
9 juillet 2025
Réponse de AURUS Australia
Hi Lenny,
Thank you for the fantastic feedback! We're glad to hear the product fit and worked perfectly right out of the box, and that it arrived promptly all the way to WA. We really appreciate your support and look forward to serving you again!
Best regards,
The AURUS Australia Team
Réponse de AURUS Australia
Hi Nicolas,
Thanks so much for your feedback! We’ll take fast and quality any day. We really appreciate your support.
Best regards,
The AURUS Australia Team
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