I am having no luck trying to get a refund from this company. I ordered a pair of shorts at £41.50 longer legged bumada shorts with deep cargo pockets with a light stone wash look. and the shorts I re... Voir plus
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BE AWARE SCAM COMPANY Not in UK at all do not buy anything as they keep your hard earned money, eventually send shoddy unfit and nothing like the photos or video of the highland cow. Absolute fra... Voir plus
Absolute rubbish. Don't use this company. It's not London based as the website would imply. Goods come from China and delivery takes weeks. I ordered a bra in November and didn't receive it until 24t... Voir plus
I ordered a set of very well advertised tooth covers. They arrived and they were not fit for purpose. They actually look like joke teeth from a Christmas cracker. I also ordered artificial flowers... Voir plus
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I would give 0 stars if possible
I would give 0 stars if possible, I wished I had read these comments before ordering and paying for the rubbish bra I was sent , doesn’t fit me at all it’s so so small, I’m not going to bother trying to get a refund as it is so difficult, I also want to add that the women on Pinterest who advertise these bras should be a shamed as I watch a video and got sucked it by it , I also thought that this company was in the uk but clearly it’s not , surly someone in authority should be investigating this as other people have commented they just take the money and deliver weeks late rubbish goods it’s a disgrace.
Scammers
Scammers - although the website looks as though it is a London based company they are in China, when my 2 x Bras arrived total and utter rubbish after several emails back and forth requesting full refund turns out that I am responsible for the postage costs to CHINA ended up with a refund of 60% of the price so lost out big time and have ended up with something that is not as advertised, very poor quality and way smaller than I expected if I could give a minus score I would, please don’t make the mistake I did AVOID, AVOID, AVOID at all costs.
False advertisement
False advertisement! Do not buy from them. They sold me a high quality metal weed remover and they sent a plastic one.
Also they called themselves Ausbury London but are based in China.
I do not know if it is illegal to con people on line in China but it is here.
Do not buy anything from them
Stay well clear of this company …
I had to give it a star cause it won't let you go any further.
Avoid this company at all costs. I placed my order on 12th December and guess what I still haven't received it. They say there was a problem with my address and I had to contact the courier Yodel. I did and guess what they haven't even had the parcel and confirmed there is no issue with my address.
I no longer want the goods as I got fed up of waiting so asked for a refund, they keep fobbing me off saying they are looking into it and thank me for my patience, I am not patient I am absolutely furious.
They are holding onto my money. I look on the tracking and its still in China 😂...I have to laugh cause its just comedy.
The company should be shut down, its down right disgusting. 🤬 DO NOT BUY FROM THIS COMPANY!!!
No support, scamming money
I have buy items from them by mistake I buy size S and was need L I contact the support but no one replied, I try use options to cancel the item just 2 minutes after pay but option cancel is fake is all time show error, no, phone nr l.
They use EVRi the thief delivery company what your package never arrives, I recommend to block them by call your bank they still taking money with out buy , are smammers or fake business, is dangerous inform police or others authority about this scamming company, every time you want buy first look at Google feedback for the company you buy your item before you pay, I learn something.
I bought a special knife
I bought a special knife. It arrived broken and in poor packaging. I have been trying to get a replacement or a refund for more than two weeks. They always reply to my letters and urge me to be patient, but I've had enough of that. Other companies would have replaced or refunded the product long ago. Don't buy from this company, They promise something different than what you get🙁
¡Atención
¡Atención! ¡Atención! ¡Gran estafa, la peor compra de mi vida! Es basura, inútil y un absoluto insulto para cualquiera que gaste su dinero. De los peores productos que he visto.
Absolutely shocking sent wrong item…
Absolutely shocking sent wrong item I’ve now got to send back and told me my otem last available and they will have to more or less Bev them to send it back I have loads of hassle when they can’t simply send out a simple order got sent wellis instead of a fleece absolute joke and now making it my problem to sort send me my fleece or refund I dons want wellies can they not dispatch right item or now making me feel I should be grateful if I do indeed get correct item as now out of stock disaster
Total rubbish
What utter rubbish . On the advert says 30 day return no other instructions . I contacted them they refuse to refund me even though I have not opened the goods. I have just literally wasted my money . If I can spread the word what a sham they are I will they don’t deserve to be in business
If you buy from this company it is at your peril you will regret it big time . I didn’t even think they were worth one star but you can’t leave it blank.
Do not buy anything from this company
Do not buy anything from this company. The product they send you is a total misrepresentation of the advertisement. When you complain they fob you off. Steer clear
Did not receive my package
Did not receive my package. Said it was delivered but won’t send delivery picture. Poor customer service. They don’t stand behind their product. Crooked company. They take your money but don’t send the item you purchase. Customer beware.
Took forever to receive
Took forever to receive, arrived damaged, too small, incorrect color, company unresponsive to requests to return. Total scam
Really bad company to deal with!!
Long delivery time and then when the hairdryer came it was for medium to long hair - I have short hair - and when I asked if I could return it all I get is a generic email saying that I can get 10% off my next order!! I don't ever want to order again from this company. They are Chinese so don't trust them!!!
Please do not buy anything from them
Please do not buy anything from them. I was waiting more than three weeks for my shampoo never arrived. When contacted them they say it is been delivered but no proof of delivery.
Do not buy from these dubious people…
Do not buy from these dubious people it’s a con the bras are rubbish and they only accept returns if you pay to return to China. They’re crooks I should have known better.
Don’t even think about it
Don’t even think about it. This is a scam company and site. Garbage from China, never even got my product.
If I could rate lower than one star
If I could rate lower than one star, I would.
I ordered a plush cow that was advertised as weighted and able to be heated. The photograph had a young girl holding one, and the plush appeared to be sizeable and fluffy.
The shipping took a very long time, but finally arrived. The package was tiny(about the size of a softball) + lightweight. At first, I had no idea what it was. I was waiting for this item but the opened package was so different than what was advertised that I thought one of my kids had ordered it.
Unfortunately, it WAS the plush cow I had ordered through Ausbury. It is NOT weighted. It isn’t even stuffed. It’s small, limp, has a tiny tuft of hair on its head, and had pieces of the exterior that are falling off. The eyes look deranged are little fabric patches rather than the glass dark beaded eyes pictured. The horns are short. The cow is a completely different color than the advertised one.
I paid $50 for it, but it isn’t even worth $10.
Of course, after being deceived by this company’s marketing, I went to file a return and write a complaint and read that their company is NOT a London based company. Singapore is listed as their address, and returns have to be shipped at the buyers expense to a warehouse in China.
Pathetic product + pathetic people who are scamming.
If I could have given no stars I would…
If I could have given no stars I would have.
Ordered a Christmas wreath which was advertised so full & bushy, looked stunning. It took around 4 to 5 weeks to deliver. It arrived in plastic wrapping, around 8 inch square in size. I couldn't believe it. I purchased for my fireplace, it went in the bin. I would not order anything from this company.
Please do not buy anything from this…
Please do not buy anything from this ‘shop’. The item I received (2 weeks late), was nothing like the description. The description and photo online was an outright lie. They are refusing to give me a refund and keep offering discounts on further purchases. This company should be shut down, it is a complete scam.
After a lot of complaining my bank re…
After a lot of complaining my bank re funded as copy scam
They didn’t want trousers back they said donate but even charity shop didn’t want them
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