10/10. The staff are great at explaining ever step to make sure you get exactly what youre looking for. Final result came even better than expected
Établissement
Changer d'établissementUnit 21, 178 Victoria Centre, NG1 3QH Nottingham, GB
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Lisez les avis des autres
Brilliant engagement ring for my now fiancé. Lovely staff, affordable and brilliant service. Very happy and would happily recommend. I'm thinking of getting our wedding rings from here too!
L'entreprise a répondu
Trevor made our whole process so easy and gave us so much information which helped us massively. Over the moon!
Bought engagement ring and me and my wife's wedding rings from here. Staff were really nice and welcoming, understood what we were after for our budget and we were both happy with the outcome.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Find Us When on the hunt for Nottingham jewellers, look no further than Austen & Blake. Boasting a wide range of engagement rings and diamond rings in Nottingham, you’ll be spoilt for choice in our intimate store. Find us in the Victoria Centre, the stylish shopping hub at the centre of the city. More than just diamond rings, our expert team is on hand to help you find the perfect piece of jewellery, including earrings, bracelets, and pendants, in a comfortable, no-pressure setting.
Coordonnées de contact
Unit 21, 178 Victoria Centre, NG1 3QH, Nottingham, Royaume-Uni
- 07572 406911
4,8
Excellent
222 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Alanna was fantastic and helped me…
Alanna was fantastic and helped me design the perfect ring. She was very knowledgeable and gave me great advice.
18 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
A Wonderful Experience
A Wonderful Experience
Had a very helpful experience at this Austen and Blake branch in Nottingham. The team were excellent, especially Alanna who was extremely helpful.
Highly recommend anyone to go visit this shop.
17 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Easiest shopping experience
Matthew was absolutely fantastic In helping us choose our wedding bands and made the experience super fun and easy.
14 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matthew.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
We were impressed by the standard of…
We were impressed by the standard of service going through our requirements for the ring. we explained what was required and the lad who served us showed us various example and styles of ring. nothing was to much trouble.
would highly recommend the team.
23 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Alanna was fantastic at helping us pick…
Alanna was fantastic at helping us pick a ring out on the day and the order process was smooth and fast. On collection of the ring Matt was also very helpful and seeing the code in the diamond was fun. Could t be happier with the experience and product from Austen & Blake.
13 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Fantastic service received from Matt
Ordered our wedding bands with Matt.
He provided amazing service for both of us.
He explained the resizing process as I’m currently pregnant.
12 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Excellent Knowledgeable Service
We have dealt with Kirsty, Assistant Manager, for both my wife's Engagement Ring and our Wedding Rings. Kirsty is extremely knowledgeable on diamonds and ring settings, something we found lacking amongst staff in other big name high-street jewellers. We would highly recommend A&B as you pay a fair price for quality diamonds / precious metals, not over-inflated prices seen with the 'glitzy' big name brands.
29 août 2024
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Mitch was really lovely and great…
Mitch was really lovely and great customer service
17 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Mitch.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
They had a really nice staff and they…
They had a really nice staff and they have good service
5 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Fantastic experience as always
Fantastic experience as always, amazing customer service, this is the second time I have purchased a ring from Austen and Blake the staff cannot do enough for you. Matt and Mitch in particular were super helpful and lovely making sure I got the right ring - thanks so much.
1 septembre 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt and Mitch.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
First class service
First class service!
We stumbled on Austen & Blake while pondering over a ring we'd spotted in another shop. Kirsty greeted us and went over all the options from chosing the diamond, ring style, colours & quality. Something we'd never seen before for picking a ring. We then realized what we was comparing with and decided on a much better quality ring with them and ordered it. Kirsty kept us in the loop while waiting for our bespoke ring to arrived and present it beautifully on arrival. My wife is over-the-moon with our choice and I'd highly recommend giving Austen & Blake a try when looking for a ring. Thank you!
1 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Amazing experience...
Over the moon with how supportive kirsty
Was. She went over everysingle detail to it's fullest and could not have have made me feel more confetable.
3 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Absolutely Fantastic service from Order…
Absolutely Fantastic service from Order to Collection. Couldn’t recommend Alanna enough!
29 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
I highly recommend Austen Blake…
I highly recommend Austen Blake jewellery Nottingham. I brought a new diamond bridal ring set for my 20 year wedding anniversary. I received excellent service and advice from Matt on the choice of rings they had to offer and catered for me within my budget. Matt was very helpful and provided me with all the options which made it easy for me to choose the ring I wanted. The ring was especially manufactured for me ( does not come off the shelf) making it extra special.
26 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Austen and Blake
Austen and Blake, was very accommodating about my requirements and needs for an engagement ring. And went and above and beyond to accommodate for the perfect ring! Friendly, welcoming and enthusiastic about the selection of the perfect ring !
25 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Very helpful and extremely polite
Very helpful and extremely polite! Exactly the service I was looking for!
24 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Alanna was very helpful
Alanna was very helpful. She helped me pick a lovely ring. I had a very good experience shooping in the Nottingham branch. Thank you Alanna.
21 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alaana.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Highly Recommend
Communication was fantastic and a quick turnaround for a bespoke order.
Very happy with our wedding rings!
20 août 2024
Avis spontané
Réponse de Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
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