Easy ordering to exact ring size. Dispatched in USA within a day but took over 4 weeks to deliver in Australia without any updates . Tracking number said ‘not found’ via the US courier.. so I was g... Voir plus
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I ordered a ring from here in Scotland. From the initial order, until delivery, took around a week. I was kept updated throughout, from both AOD and FedEx. When my ring arrived, it didn't disappoint.... Voir plus
Really pleased with my opal ring 💍😍 Before ordering, I checked it could be resized and got a reply the same day. From ordering, resize adjustment, to delivery in UK took just over a week. Very i... Voir plus
Awful customer service. I had previously reviewed them highly, but that was years ago. I recently tried to make a purchase, everything processed, and I got a confirmation on my purchase. The next d... Voir plus
À propos de l'entreprise
Coordonnées de contact
3,8
Bien
25 avis
Aucune trace de demande d’avis
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Repeat customer
Repeat customer, we keep adding to our Opal Jewellery collection. Amazing customer service, responded within 24 hours and my order was received in 2 days! The Opal Ring and matching Opal bracelet was beautiful. The pictures and video on the website were exactly as described. I am a repeat customer and highly recommend Australian Opal Direct!!
20 février 2024
Avis spontané
Awful customer service
Awful customer service. I had previously reviewed them highly, but that was years ago. I recently tried to make a purchase, everything processed, and I got a confirmation on my purchase. The next day I got an email that said they had put the wrong price on the item I ordered so they were cancelling the order. I asked for clarification and then crickets..... didn't even get an apology or offer to ship something different. Never heard from them again. Horrible experience. Avoid.
27 novembre 2023
Avis spontané
I received my inlaid 14k Gold pendant…on 07/18/2023
I received my inlaid 14k Gold pendant today. It's heavy, beautiful and matches my ring exactly. I love it and you get what you pay for I don't know what the other people purchased but what we bought was solid.
18 juillet 2023
Avis spontané
Thin 'veneer' for the price of a solid opal
I received a custom made black opal pendant in March 2021 (posted from California not Australia) and by Christmas that year I had about 1/3rd left of what was, in effect, just a very thin coat of 'opal' over a resin base. I showed it to a gemologist in London who appraised it and estimated that if perfect the pendant would retail at about 1/5th of what I was charged. Apparently - accordingly to AOD - the pendant must have been dropped or hit hard. As it had been around my neck since the day it arrived, I can say that neither of those happened. To be fair the company has offered to replace it for a bargain price - i.e. the full retail price my gemologist thought mine was originally worth! I shall not be taking them up on this nor dealing with them ever again and I would advise everyone else not to either. Avoid at all costs.
19 janvier 2022
Avis spontané
Really pleased with my opal ring 💍😍
Really pleased with my opal ring 💍😍
Before ordering, I checked it could be resized and got a reply the same day. From ordering, resize adjustment, to delivery in UK took just over a week. Very impressive! I received order and delivery updates via email.
The ring itself is beautiful. You can tell it is genuine opal from the way the colour changes in different light. It also came with a certificate of authenticity. I've since received an email about how to care for the stones.
Overall I'd highly recommend this company.
I watch opal hunters on TV and it's amazing to think the opal has been mined from one of those locations!
1 juin 2021
Avis spontané
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