Austral Stones Avis 

Thank you for your high quality product and your service was impeccable.

Super Happy with the opal ring I purchased. It’s even better than the pictures portrayed! It came in a beautiful box and gift bag. Their communication was outstanding throughout the process as well. I couldn’t be happier with my purchase.

Fast answer for my click and collect.

I’ve now purchased multiple times from Austral Stones - their customer service and support is fantastic! Great quality Australian opals and they have certificates of authenticity available!

I ordered a couple of pendants for my partners daughters. They arrived within a week of ordering (Aus - UK). Two happy ladies with pendants to match their mothers.

I’ve purchased two pieces from you guys and have been happy in all aspects of the process and loved the quality

Great Mother’s Day sale and fast delivery to the UK (only took around 6 days). Would definitely recommend.

Better advertising and description of item for sale

Great piece. My wife adores it. Great service and prompt delivery.

Fantastic ring exactly as described quick postage

Beautiful stones. Quick delivery. Bought for my daughters birthday.

Great range, reasonable prices and quick delivery

Exactly shown as the picture. Amazing earrings! Comes with an authenticity certificate. Highly recommended!

Beautiful looking watch. I am sure our son will love it for his 21st in a couple of months

It's a great ring, as advertised just wish it was not gold plate

Beautiful jewellery, similar to description and very quick delivery

Great service, quick delivery, great product.

READ THIS B4 YOU BUY!! PLEASE.
My fiancé brought a beautiful opal ring as engagement ring. 4 months later stone became loose and we had to send back. They did say to take to local jeweller if we wanted but I did n he smartly advised me NOT to as it would void their warranty. He looked at it and said there was a small chip in stone that looked like it had been potentially done when setting it. Told me setting was all sorts of wrong hence the stone loose… Tried to talk to jeweller, can’t be done as only be contactable via email which is frustrating and concerning… why not via phone?? Worried I insured ring for postage at MY EXPENSE of $70 to have fixed?? Ring was delivered back pretty promptly, although I CAME HOME TO FIND PACKAGE ON DOOR STEP !! Really, and no insurance if lost. Had ring re looked at by my jeweller again…. NEW chips in side of opal obviously through setting it again. But hey, the stone is secure again. But for how long. My advice, esp for blokes looking at engagement rings DONT DO IT. For all others, maybe don’t buy from them as it’s frustrating AF when you pay a lot and are treated this way. I now have a precious ring that someone clearly could care less about their quality of workmanship or customer service.
As for reply, the ring was brought as engagement ring, obviously I didn’t buy it for myself, it’s under my fiancés name which I’m not publishing here. I’m happy to call the store to clarify who we are and the purchase of the ring with your company. None of your reply does any good to solve the issue/s we have had, and still have with the ring. And for people reading… all it should do is clarify why you should NOT buy from this company. No help when things go wrong.