I bought a watch for my wife and a year later wanted to trade up to a different one. Paid $5000. They offered $2000 trade up. These people suck, sales support are F'ed up. Go to Bobs, they're honest,... Voir plus
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Please keep me in the loop as I've purchased from you in the past. Good stuff, really nice inventory of merchandise. Currently seeking to purchase a Brietling Montbrilliant Datora. Almost any color,... Voir plus
Buyer beware. Please ask in writing that you are buying a complete watch before payment. I had an incident where I purchased a new store display Rolex Datejust but later discovered a link is missing.... Voir plus
L'entreprise a répondu
I purchased a Tag Heuer Carrera watch from them, five months later condensation started building up inside of the watch and it quit working I took it to a local dealer who recommended I take... Voir plus
À propos de l'entreprise
- Horlogerie
- aussi dans
- Bijouterie
Informations provenant de diverses sources externes
AuthenticWatches.com offers free overnight shipping & lowest prices on all swiss luxury watches such as TAG Heuer, Rolex, Longines, Breitling, Omega and more...
Coordonnées de contact
530 New Los Angeles Ave #115-338, 93021, Moorpark, Etats-Unis
- 8008089928
- sales@authenticwatches.com
- authenticwatches.com
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407 avis
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Authentic watch is the best online…awesomeness
Authentic watch is the best online store for watches. Very satisfied of ordering watch online from the beginning to the end. I would recommend it to my friends. Thank you. You are the best!!!!
23 octobre 2020
The watch wasn't sized correctly.
The watch wasn't sized correctly.. had to go to a local Breitling store to get it sized correctly.. I wasted half a day doing that .. also not sure if it's real .. it comes with paperwork saying it is but my friend just bought one a the jewelry store and his has a electronic warranty that is put into a Breitling computer that starts the warranty from date of purchase... so there is some doubt in my mind that it's authentic ..
23 octobre 2020
Réponse de AuthenticWatches.com
We are sorry to hear you are so dissatisfied with your experience. We do indeed offer sizing, however, you had asked that his watch be sized to 8". The watch would just barely fit an 8-inch wrist as-is, and therefore was noted that sizing is not required.
We are sorry that it took half a day to have the bracelet resized. To add or remove one link would require unscrewing 4 screws with a jeweler's screwdriver.
With regard to authenticity, the timepiece is, of course, 100% authentic (as evidenced by the fact that a "Breitling Store" sized it for you; they don't size inauthentic timepieces). If you have any doubts about authenticity, the main Breitling HQ is in your area (in Danbury CT) and we enthusiastically encourage you to have your timepiece authenticated there for peace of mind. We will be happy to provide you with their address.
No watch seller online (anywhere in the world) can offer a manufacturer's warranty, including us. This is indeed posted in our warranty policies linked to on every single page of our website, including search pages:
https://www.authenticwatches.com/authenticwatches-warranty.html
No new watch purchased online, through any vendor, through any sales channel, through any outlet, at any time, will come with a manufacturer's warranty, without exception. Had your friend purchased the exact same model, he would pay $4200 + tax for the item you paid $2875 for.
We are sorry you feel dissatisfied enough to have left such a poor review. Please feel free to contact us if you have any questions or require any assistance in any way. Thank you.
Purchased a great new Breitling
Purchased a great new Breitling. Fast and great service.
23 octobre 2020
Purchasing experience.
I love to deal with this company. They are honest, fast, and easy to deal with. Their price is also very reasonable. I strongly recommend this company to anyone.
23 octobre 2020
At first I was a little reluctant to…
At first I was a little reluctant to buy from an online store . Buying from Authentic Watches was a positive experience. Thanks
23 octobre 2020
I love my new watch
I love my new watch ! The first one that came had some imperfections on the band. The Authentic Watches service person was great and efficient. We sent photos and were contacted immediately to return the watch as they sent me a new one. That is the kind of service we expect - Thank you !!
23 octobre 2020
Excellent service and the watch arrived…
Excellent service and the watch arrived on time and in perfect conditions.
23 octobre 2020
Very easy to work with
Very easy to work with. Had the watch I wanted in stock and delivered it the very next day.
23 octobre 2020
Excellent service and prompt response…
Excellent service and prompt response to questions.
23 octobre 2020
Great price on my Tag Heuer Aquaracer…
Great price on my Tag Heuer Aquaracer and prompt shipping Excellent experience.
23 octobre 2020
Quick delivery; Good Pricing; Overall Great Experience!
Quick delivery; Good Pricing; Product received in pristine condition as advertised. Would buy from AuthenticWatches again should the opportunity arises.
23 octobre 2020
I ordered a Tag Heuer watch and was…ecstatic with my purchase
I ordered a Tag Heuer watch and was very surprised at the quickness of delivery! Price exceptional! I will definitely purchase from Authentic Watches again! Love my Tag!
23 octobre 2020
I called before the purchase to review…
I called before the purchase to review terms, conditions, ordering process, etc. I talked with a customer service rep, she answered all of my questions in an honest and straight forward manner. Placed the order a day later on line, and received the watch the next day. Shipping packaging was secure and showed no signs of damage. I signed for the watch after inspecting the packaging, watch case and watch. Everything was in perfect condition. Then I went on the Oris website and crosschecked the serial numbers. Watch was authentic. Have worn the watch for several months and everything is still correct with watch. I will be using Authentic Watches on my next watch purchase.
23 octobre 2020
A satisfied customer
My first experience with this company has been great. I have received emails from them checking to see how I’m enjoying my watch and if there’s anything they can help me with. Also, the prices are very reasonable.
23 octobre 2020
Not an authorized retailer.
There should be a buyers beware notice such as “We are not authorized retailers. We are wholesalers. You will not have factory warranty or be able to register product with maker.”
23 octobre 2020
Réponse de AuthenticWatches.com
We are sorry to hear that you are displeased. No dealer that sells watches online at a discounted price, without exception, is an authorized retailer. No online dealer can offer a manufacturer warranty, without exception. We do indeed post all of this in our policies, and our system does not allow for checkout until these are reviewed and agreed to. There is no such thing as purchasing from an authorized dealer for discounts remotely close to as substantial as we can offer. In your case, you paid $1,175 for your timepiece. Had you purchased at an authorized retailer, you would have paid $2,000 + your local sales tax of 8.25% for a total of $2,165. This brought your total savings to almost $1000; almost 50% off what you would pay at an "authorized" dealer. The sole trade-off is that your warranty is through us rather than getting the manufacturer's 2 year warranty. Assuming the worst-case-scenario... do you believe that your timepiece will require a service that costs more than $1000 in the next two years which Oris would have covered that our warranty will not? Again, we are sorry to hear that you are upset and welcome you to contact us if we can assist in alleviating any of your concerns. We do want to clarify that we do indeed state that we are not authorized dealers in our policies...we just don't feel this to be a "warning" of any sort, as no one online is.
Great price and customer service
23 octobre 2020
Excellent Products/immediate Customer Service/Great Prices
I bought an expensive, new luxury watch in high demand. I received the item exactly as it was described and in one day. This company has excellent customer service, it is reachable by phone and email immediately and their products are the real deal. Their prices are also better than any other vendor I could find and I did my research. Highly recommend!
22 octobre 2020
Avis spontané
Smooth transaction
My Oris Diver 65 arrived quickly and in perfect condition. You can trust AuthenticWatches to handle your order in the same professional manner.
21 octobre 2020
I was hesitant to buy an expensive…
I was hesitant to buy an expensive watch online. I checked reviews and had a few clarifying emails. Watch arrived today; it is exactly as described.
It’s beautiful!
20 octobre 2020
Avis spontané
I have wanted a watch by "Michele" for…
I have wanted a watch by "Michele" for years but could never really afford one. The purchase and investment of this watch was so worth it. I get compliments and 'stares' every time I wear it. The diamonds are so beautiful that when the sun or light hits it, they sparkle so bright. I am definitely going to purchase another in white metal. THANK YOU Authentic Watches for helping me make my dream come true.
Robin C Buchetto
Mystic, CT
20 octobre 2020
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