Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
You have a car – Take care of it! Welcome to Autogeek.com — Where Car Care Is Our Passion. Founded in 2001, we've grown into a leading online retailer of premium car detailing products. Our mission is to be the destination for car care enthusiasts seeking best-in-class products, world-class education, camaraderie with like-minded individuals, and a wide range of quality washes, waxes, coatings, and accessories to help you do what you need to do. We're a family-owned business driven by a passion for perfection, and we believe that everyone deserves to experience the pride of a flawlessly clean vehicle. Our Story Autogeek started with a few products on the Jersey Shore. We have operated warehouses in Florida, Texas, Indianapolis, and now Westfield, IN. Midwestern values throughout are led by our owner, Tony George, a respected Indiana businessman and icon in motor racing. Our company embodies the hardworking, no-nonsense spirit of the Heartland. A dedicated team solely focused on delivering you fast, accurate, damage-free orders operates from a state-of-the-art 50,000 sq/ft warehouse that includes international shipping capabilities, a wash bay, detail bay, training space, and a content studio. These resources allow us to keep a vast inventory of available items and process most orders the very same day, so you can get the detailing supplies you need, fast. We’re passionate about helping you achieve a flawless finish on your vehicle. And we’re committed to trying to help you have fun while using them. That's why we’ve assembled a massive selection of premium detailing supplies, including everything from car wash soaps and ceramic coatings to advanced polishes, waxes, and tools. You'll find quality options to handle every auto detailing task, whether it's a routine wash or a full paint correction. Our online store with more than 1,200 items features a wide range of top detailing brands trusted by the automotive detailing industry, including: FLEX SONAX Meguiar’s Lake Country Manufacturing Wolfgang Griot's Garage RUPES P&S Marine 31 Gyeon And more… Browse all car care brands! Making Car Care Easier… and FUN! We understand that detailing your car can seem daunting, but it doesn't have to be. Car care should be fun! Our quest for you is to simplify your routine by providing quality products that deliver professional results with less effort. Whether you’re a seasoned pro or just starting, we offer the tools, educational content, knowledge, and live customer support to make your car care journey a breeze. Did you know – According to data shared by the AAA Foundation for Traffic Safety, Americans spend nearly 60 hours per day in their car, and 53 hours per day in their kitchen. And that includes cleanup in your kitchen. We should all be spending more time keeping our cars clean! You don’t accept a dirty kitchen. Keep your car clean! What Our Customers Are Saying "Autogeek has everything you need! The products are top-notch, and their customer service is fantastic. My go-to for all things car care." Mark, Verified Buyer "I love that they ship so quickly! I get my order within a couple of days and can get right to work on my car. The quality of the products is amazing." Jessica, Verified Buyer "I used to think detailing was too complicated, but Autogeek's products made it so much easier. My car has never looked better. Highly recommend!" Chris, Verified Buyer Ready to Give Your Car the Shine It Deserves? Join the Autogeek family today! Sign up below for our newsletter and get exclusive deals, expert tips, and be the first to know about new product arrivals. Your automotive detailing journey starts here.
17414 Tiller Ct, 46074, Westfield, Etats-Unis
2,9
3 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered a part gave them a shipping address and there shipping it to my home address. Part not shipped, no tracking number and they said they can't help me. Very poor customer service!
I ordered coil and spot plug package. They sent me 6 coils, 5 Spock plugs. They told me that I have to send the whole thing back and reord. They would not work with me at all. And send me one spot plug, if you were going to buy something from them. Don't you regret it?
Réponse : Autogeek
Hi Tim - I am sorry to hear of your poor experience. For some background "Autogeek" is a car care company, supplying all forms of detailed products to your DIY or expert style customer. We do not sell coils or Spock plugs. Please reach out to the appropriate organization to mediate your issues. Happy Holidays! -Macy, Autogeek Digital Marketing
The 3 primary reasons you should consider Autogeek for your own car detailing needs are:1. Availability of quality, proven products/tools/accessories2. Fair/reasonable pricing (every business deserves to profit from providing a quality service)3. Excellent customer service/support to handle issues where needed
Autogeek.net (and Autogeek.com) have been reliable go-to suppliers of quality detailing products, tools, and knowledge (how-to) including community (online forum).
I have experienced fair and balanced pricing on their products for over a decade and recommend non-wholesale customers to look for their frequent sales campaigns to maximize potential cost savings.
It's because of Autogeek's excellent customer service that caused my inspiration to generate a 5-star rating for the company. I recently had a string of 3 separate, isolated customer service experiences within the last few months resulting from packaging/shipping/delivery related matters were each handled with the best customer support I've experienced from any online e-business to date.
Autogeek demonstrated incident empathy vs only wanting to make the issue go away, a genuine feedback loop towards improving (mitigating future recurrence), and engaged the end customer (over the phone) to directly address my concerns. The whole Autogeek customer service team throughout the years have been helpful in different ways (resolving discount code issues, product availability, tracking information, etc.) . Special recognition goes to Eugenie who went above and beyond to make a difference within her organization to improve quality control / logistics related issues that may have been impacting more than just myself. I believe Eugenie's actions may directly affect increasing customer retention.
Please sincerely consider Autogeek with confidence as one of your go-to car detailing suppliers.
Réponse : Autogeek
Hello TC! Thank you for reviewing and supporting us over the years. We truly appreciate your support and will continue to work on improvements to make consumer experiences like yours even better! We genuinely appreciate your shoutout to our customer service team, and Eugenie! She was thrilled to hear she was able to make your time shopping with Autogeek the best it could be. Happy Detailing!
Thanks -
Macy | Autogeek Marketing
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
