Autopartspro - Great Britain Avis 

Well packaged easy to order great service.

Although the company is in Germany and also the manufacturer as well the quality of their products are lower than the Chinese products.
I bought a car mudguard and the material used its extremely thin and flexible, also loads of bulges , scratches and a hand print on the mudguard.
I should have known, this was half the price of the original part but thought how bad can it be, well bad enough not to install it on the car ...

Great. recommended. =)

I placed my order. They sent it. No hassle. Good product. Good price. Thank you.

Good competitive price.
Quick delivery.

you have a very good overview on the website, i can find all the spareparts i am looking for easily.

Item arrived before time. Packed well to prevent damage.

The delivery was expensive and time from order to delivery was 7 days. Product fine just would have expected to receive goods in 2 to 3 days.

Had an issue with the delivery, however the manager got involved and resolved the issue right away. Thanks you

I placed and order and mot long after placing the order I cancelled it using their withdrawal form via email as they state in their terms and conditions at the bottom of the order I placed. I get an email the day after stating they are shipping my order. I called them and was told they never recieved my email which I then forward onto them whilst on the phone to prove, I was then told it would be a minimum of 24 hours to cancel. Either way you can't cancel without them sending it first and they won't stop the dispatch. Horrible company first and last time I will be shopping with them.

I sent them an email they never got, I resent them the email and now they want me to send another email with the same information, dodgy company who have no positive customer experience and care only about negating negative feedback. Incompetence!

Excellent service and would recommend to anyone.

product choice quality and price. Only slight issue is delivery is rather long winded but that is the delivery company.

Placed an order 3 days ago. Paid 3 x the amount in delivery charges than the part cost. Didn’t see an option to not take the “optional” returns insurance and so far? Nothing. I have received no order acceptanace which. As the following text from my order acknowledgement states
“
This order acknowledgement is to inform you that we have received your order. It does not represent acceptance of your order or conclusion of a contract. We can accept your order by sending an order confirmation by email or dispatching the goods within two days.” clearly I can only assume that I have wasted my money my order hasn’t been accepted and it isn’t being dispatched. Even responses to reviews on here from Autodoc state they dispatch in 1-2 days clearly not in this case.
I am quite comfortable with where they are based and knew this before I ordered so that is not the issue. The issue is that lack of communications and clearly not dispatching in the timescales THEY put out on their website.

Update. The parts have now arrived. And are all good. They arrived 7 days from ordering. Which is a tad too long considering their website says dispatch
In 1-2 working days. This needs to improve. I will use them again as they are the only site where I can get the parts for my camper van which is to their credit.

Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ordering so ordering blind. UK website but in Germany. My car has been off the road now since 19th . Correct part arrived today so 7 days in total . Average rating as part was correct but lack of delivery dates when checking out needs to be improved. No options for delivery method .

Good range of products and delivered promptly and intact.

Item was ‘in stock’ but delivery was almost a week. In an age of next day (or so) delivery, this was very Frustrating. Site did not make delay apparent, I assume it is in the ‘small print’ off the order/payment pages.

Thanks for sending me parts for my car, . ken