Very smooth process. All questions were answered and follow thru. I highly recommend this company. Shipped my car from PR to California and it got there two days ahead of schedule
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Lisez les avis des autres
Sean was AWESOME! He followed up, he provided options, there was flexibility. Very professional and rates were good.
L'entreprise a répondu
I’m not one to write reviews but if I can help someone else not have the trouble, I had its worth it. I booked with Autostar Transport Express weeks in advance to move 2 vehicles no later than August... Voir plus
L'entreprise a répondu
AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Coordonnées de contact
80 SW 8th St, 33130, Miami, Etats-Unis
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4,5
Excellent
294 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Awesome Job!
I contacted AutoStar after a horrible experience with another company. Eduardo got the transport scheduled within a couple of days. I was kept in the loop and knew what was happening all of the time. My 76 K20 was picked up on time and placed in a trailer. My truck was delivered 865 miles in slightly over 24 hours. I am completely satisfied and would use AutoStar Transport if I ever need to move another vehicle. I now look forward to driving my truck in the mountains of Montana!
21 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Thank you, Douglas! We’re so glad we were able to turn things around quickly and keep you updated every step of the way. It’s great to hear your K20 made the trip safely and swiftly. Enjoy driving it through the mountains of Montana—we’d be happy to help again anytime! If you or any family members or friends need our services in the future, feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Halfway across the country in 2 days
I was in my home state at the time. Met up to leave my car. I gave a pretty ridiculous time frame of 2 days and the driver went 1500 miles from the east coast west in 2 days. The same guy I met to drop off was the same one I saw on the pickup. The guy is a beast and my car was as I left it.
31 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Noah Salvini @ 786-577-5176: Thank you Zack! We're glad we could meet your tight timeframe and get your car delivered 1,500 miles in just two days. It’s great to hear the same driver handled both pickup and delivery with such dedication. We appreciate your trust and look forward to helping you again! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!
It was super easy to ship my vehicle…
It was super easy to ship my vehicle from TN to TX. Was getting regular update on location and they they delivered my car very next day of pickup.
Highly recommend
18 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Thank you Amit! We're glad to hear the process was easy and that your car made it from TN to TX so quickly. It's great that the updates kept you informed every step of the way. We truly appreciate your recommendation! If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
Five-Star Service from Start to Finish!
Five-Star Service from Start to Finish!
I recently used AutoStar Transport to ship my son’s vehicle from his college in Northern New Jersey down to Bradenton, Florida—and I couldn’t be more pleased with the experience! From the very first call, the dispatchers were an absolute pleasure to work with—professional, responsive, and courteous.
While I received several comparable quotes, AutoStar stood out for their quick follow-through and ability to meet our specific timeline. They were thorough in providing all the necessary details regarding both pickup and delivery, which gave me great peace of mind.
The actual transport was handled by TSH Express Inc., with driver Tempi Shinjiashvili, who was equally outstanding. He communicated directly with both me and my son regarding pickup and drop-off times. He arrived promptly for pickup and, to our surprise and delight, delivered the vehicle a full day earlier than expected!
I would absolutely use AutoStar again—and in fact, I plan to when we need to send the car back up to New Jersey in August. Highly recommended for anyone seeking reliable, professional vehicle transport!
5 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Chris Baker @ 786-725-5991: Thank you so much, Eric & Regina! We’re thrilled to hear that everything went smoothly and that both our team and Tempi from TSH Express Inc. exceeded your expectations. It's always our goal to provide clear communication, timely service, and peace of mind throughout the entire process. We’re especially glad the vehicle arrived even earlier than expected—what a great surprise! We truly appreciate your trust and look forward to helping you again in August. Your recommendation means a lot to us! If you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.
Overall
Overall - our vehicles were transported safely which is most important.
I took off one star just because they didn’t communicate very clearly that even though I booked a month in advance, they wouldn’t even try matching us with a driver until the date we said our vehicles were available. We had a tight window so we ended up having to leave our vehicles with friends. Then despite giving their phone numbers as the point of contact, they still contacted us and also wanted us to drive the vehicles to a different drop off point. So all of that was inconvenient and seemed like it could have been avoided had they started the match process sooner.
7 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Thank you for your feedback Emily! We're glad your vehicles were transported safely—that’s always our top priority. We apologize for the communication issues and the inconvenience caused by the timing and drop-off logistics. Your input helps us improve, and we appreciate you bringing it to our attention. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Excellent customer service!
12 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.
Great communication before
Great communication before, during and after. Cart arrived safe and earlier than expected
3 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Rob, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Excellent communication
Excellent communication. The car was picked up and delivered on schedule, with no issues or concerns.
10 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Leslie! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
Réponse de AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Tarun, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Tarun, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
Demetri was my agent and I have used…
Demetri was my agent and I have used him before. He got back to me on a weekend to let me know he got my request then followed up when they opened for business.
He stayed involved until the car was delivered. Just excellent customer service!
I would highly recommend him and AutoStar
16 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Thank you Charles! We're so glad to hear we provided excellent service once again. Our dedication, even on the weekend, truly shows his commitment to our customers. We appreciate your continued trust and recommendation. Looking forward to helping you again in the future! When you, your family or friends want a worry-free transport for your vehicle, please contact me at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
We had our car shipped from VA to CA…
We had our car shipped from VA to CA and the process was very easy. Got a quote and pickup date within a few days and everything was done via text/email, which I prefer. Car actually arrived a few days earlier than estimated which was even better! Highly recommend!
7 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Sofia Wolf @ 786-871-0091: Hello Thanh, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
Fast service and courteous driver.
21 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hey Tracy! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Thank you
Thank you, Yasim and Eddy for a great experience! I would recommend you and AutoStar to all my friends and family. You are both professional, friendly, accommodating and importantly, patient. Thanks again for making this first-time experience so easy and deliver on it so swiftly. All the best!
3 juin 2025
Avis spontané
Réponse de AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Bilal for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
I arranged to have my new car picked…
I arranged to have my new car picked up; I bought it out of state. At the last minute while prepping it the windshield broke when they were bringing it from back lot along with hood damage. So, I had to cancel scheduled pickup. Weeks later we started again and within days I had the vehicle here. Great communications, the driver was excellent and did a wonderful job. Truley polite courteous and helpful staff.
Thank you
Steven
5 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
El servicio es excelente
El servicio es excelente, los tiempos son respetados y la comunicacion es increiblemente eficiente. Una empresa seria que facilita el logro de los objetivos.
20 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Juan Acosta @ 786-228-5057: ¡Hola Sofía! Gracias por tomarte el tiempo para compartir tu experiencia. Nos alegra mucho saber que tu experiencia con el transporte fue excelente. Siempre es un placer recibir comentarios positivos de nuestros clientes, quienes reconocen y agradecen todos nuestros esfuerzos. Mi equipo y yo siempre nos esforzamos por brindar el mejor servicio posible. Con gusto te ayudamos. Y si alguna vez nos necesitas, no dudes en llamarme. Será un placer ayudarte. Puedes comunicarte conmigo al (786) 228-5057 o al (888) 802-8250 Ext. 2260, o por correo electrónico a juan.acosta@autostartransport.com. ¡Gracias!
A Full Review
Initial Communication with the company was prompt and the customer service was superior. The quote I received from the PNW to Arizona was very reasonable and less then other companies. The process was simple . It was all on line and it only took me less then 5 minutes to complete.
The driver aka " The Transporter" communicated frequently to arrange the pick up time and location( large and less crowded parking lots preferred). He arrived at a reasonable time , picked up the vehicle, signed a few docs , and he was gone. He was always updating us with his approximate arrival times during the route and was always available to reach via phone. The delivery day and time was perfect and the drop off was quick and easy. I would definitely use them against in the future. No safety and security issues that raised any concerns.
13 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Noah Salvini @ 786-577-5176: Hey Yolanda ^ Barcelo! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256, 786-577-5176 or via email @ noah.salvini@autostartransport.com. All the best!
Amazing service
Amazing service. Very pleased with their customer service and quick pick up and drop off
27 avril 2025
Avis spontané
Réponse de AutoStar Transport Express
Manny Vazquez @ (786)-725-2238: Lori & Tom, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. As I told you already, if you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.
Worst experience ever
Worst experience ever. Car was picked up on a Tuesday and said it would be delivered one day later. We received it 6 days later, after lapses of communication and promises of it being there "later that day" numerous times. Uber rides added up during the time where we had no idea when our car was, and if it had been communicated that the car would be 5 days late, we would have rented a car. I would think the company would have made it right, but we received nothing except a car with a damaged hubcap in return.
12 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
We deeply regret the delays and lack of communication surrounding your vehicle delivery. We understand how this impacted your plans and added unexpected costs, and we are truly sorry for the inconvenience caused. Your comments have been shared with our team so we can make the necessary improvements to our process and customer communication. We appreciate your feedback and wish you well in the future.
Everyone involved was great
Everyone involved was great. The guy that took the order was professional and friendly. There was follow up phone calls to confirm the order. Communication is the key to success in business. This company has it down path. The driver kept me informed of pickup and delivery times. It was pouring rain the day of delivery, these guys got the job done. I will definitely use them om my next transport.
12 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Gary! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
Pick up and delivery right on time
Pick up and delivery right on time. They kept us aware of schedule. Appreciated door to door delivery. Price was reasonable. Overall good service
10 mai 2025
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.
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