Avon Avis 

565
•
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give zero I would. After being a rep for years avon are the worst company you could possibly deal with. Avoid at all costs. I had £20 added to my account because apparently my payment was... Voir plus

Noté 1 sur 5 étoiles

Haven't received items ordered. Tracking on Evri claims items received at their Delivery Depot but they haven't left there since. Wish I had read reviews about Avon's dreadful customer service bef... Voir plus

Noté 1 sur 5 étoiles

Absolutely shocking customer service..slow to despatch items... postage very expensive.. evri used as courier.. evri damaged my parcel so couldn't deliver it.. after emailing and trying to get them on... Voir plus

Noté 1 sur 5 étoiles

This company are quite happy to take money & not provide the order! Whole host of excuses given. In fact my order has disappeared into the ether with my money. Some of the worst customer service (lo... Voir plus


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

565 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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Tous les avis

(565)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

i tried ordering 3 items

i tried ordering 3 items, they took the money but my order is still in my basket when i emailed they said try again to order which i did so now i’m charged twice and everytime i call they say their refund policy is 3-7 working days which is nearly 2 weeks now and still have nothing this company is a scam!!! i’m never going to order ever again! absolutely mugged off!!!!

10 novembre 2021
Avis spontané
Noté 3 sur 5 étoiles

All there bubble bath and smellies have…

All there bubble bath and smellies have been changed they don't smell as strong and decent as they used to, they're hardly any smell. I ordered a massive bundle of items & a few items were missing.. They're make up is decent though! I recommed their makeup,

12 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

disappointed

Just had the new Christmas book from My rep
can I just say it uninspiring and boring its like Avon still have stock left over from pervious years.
and shopping on line is complicated and dull.
use a local rep if possible why would I want a rep in Scotland if I live in the south west?

9 octobre 2021
Avis spontané
Noté 3 sur 5 étoiles

High Price, Cheap Products

Ok, so my review is not a 'One Size Fit Fits All' review. I love to try different products and I can honestly say I've tried most of Avon's range in Make Up, Perfume and toiletries. Every face cream I've bought have been REALLY BAD, leaving a heavy residue that rubs off in little fat rolls of disgusting putty textured stuff. So I never use any of the face creams anymore (They're very expensive too) The foundations are not bad though, but don't last all day like other high street similar priced foundations, eye shadows make my eyes itch, but the eye pencils and mascara are good, gel nail varnish have a good range and last. Lipsticks are good too. Hair products are cheap and nasty, my hair feels like straw with the shampoos and conditioners. Bubble bath is ok some are a bit funky on fragrance so you'll need to test a few to find one you like. Clothes, PJ's and undies are cheaply made and very expensive. Jewelry is cheap and tarnishes super quick. Fake tan is AMAZING, best one on the market I would say. Perfume is ok for day wear, not great for a night out as it doesn't last long. Deodorant and shimmer powder have large vessels with nothing in them. Overall Avon products are extremely expensive in today's market. Quality is average. Convenience is great.

6 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

i would like to give them zero but I…

i would like to give them zero but I can't. I returned a faulty pot of eye cream to them in May. It's now October, I've sent them over 40 emails and I can't get a reasonable person to help, even offer a refund or replacement. I've gone round in circles with them more times than I can count. Extremely poor service.

6 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Late order things missing…

My order was late coming then 3 things were missing. I phoned to complain and reorder they were promised to arrive in plenty of time before my holiday. They still haven't arrived

1 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Been a rep for a while but they are…

Been a rep for a while but they are slowly getting on my nerves, keep ringing me either trying to sell something or about something else. Keep emailing them to ask them to stop but just ignore it. They call between 8am and 9am. Now blocked and reported to the ico

22 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Foundation & lipstick colours do not match brochure

Although I would give 6 stars to eyeliners, I have decided not to buy any more lipsticks or foundation. The colours do not match the colours in the brochure, in lipsticks they are much sharper and darker, and on foundations much lighter. And if you order same colour in different foundation, the colour is not the same. The rep says that it can not be exchanged, and not samples for foundations. Therefore it gets very expensive to find the right colour, I give up and continue buying Rimmel or Max Factor, really good products and you can test the colour.

13 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Shamefull

Avon dont do refunds it seems via representatives wot a disgusting way to do bussiness

12 septembre 2021
Avis spontané
Noté 2 sur 5 étoiles

It’s stupid how you have to spend…

It’s stupid how you have to spend £20.00 or over for free delivery. Last time I ordered from Avon I got free delivery and no extra charge this time I ordered from there I had to pay an extra £4.87p as well as what I bought which came to £24.38p Plus £4.87p which cost £29.95p Why is they any need for that when I have free delivery. Not happy.

20 août 2021
Avis spontané
Noté 3 sur 5 étoiles

Reps I’ve dealt with friendly

Reps I’ve dealt with friendly , just trying make a living but I find they can be pushy . Products ok . Cheap prices - cheap products. I can go to local supermarket & drug store for similar- claim they are vegan 🌱 hmm 🤔

12 août 2021
Avis spontané
Noté 1 sur 5 étoiles

NOT IMPRESSED

I ordered Skin so soft to take on holiday with me this week because it helps reduce mosquito bites. I paid £4.99 for next day delivery. I am still waiting for the order after 2 days. I am now anxious I may not get to take the products on holiday. This is not good enough!!! If i knew the service was so bad I would not have bothered. I have used an Avon representative in the past and they were great. I AM NOT HAPPY!!!

3 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Love love the products great service

Love love the products great service, love the fact they do not test on animals and the hand sanitizer is amazing I know the alcohol content isn’t high as some but it is enough to kill germs and isn’t harmful as has a moisturiser built in love love love

21 juin 2021
Avis spontané
Noté 3 sur 5 étoiles

Crazy MLM pyramid scheme.

Crazy MLM pyramid scheme.
If anyone is reading this because you're thinking of joining and have been promised the earth by the reps don't! I did it for a month worked really hard run all over with orders and earned a fiver. Shocking. It's a cult and a pyramid scheme just like Younique etc. Don't believe the reps. Products are good though.

13 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Should be no stars at all

Should be no stars at all . Placed order 28th May 2021 and still has not arrived. Emailed about 30 times now and been given the run around. they now say it is on its way but as most of the 40 order was a birthday present and i had to spend another 30 pounds to replace the gift expected to be compensation it some way but no. nothing not even a sorry. disgusting customer service from beginning to end. never again

11 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

SHOULD BE MINUS 10 STARS

Order placed, money taken, confirmation email received, 10 days later no products, rep as nice as she is was NO HELP. Phoned customer services, amazingly call answered in seconds. I was told the order had not gone through. Even though money taken and confirmation email received. Full refund offered and accepted. Account now closed. Never again will I duped by Avon. AVOID THIS COMPANY.

3 juin 2021
Avis spontané

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