Australian Wholesale Oils (AWO) Avis 2 772

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used a wide range of oils from this fabulous supplier, and each has been top-quality,, beautifully packaged and presented, and delivered promptly. But most of all, these oils are totally super... Voir plus

Noté 5 sur 5 étoiles

I have recently ordered ‘Lavender’ and the Australian Native Oil collection. Really impressed with the packaging, price and quality of the oils. Long lasting smell. I’ve previously bought Essential Oi... Voir plus

Noté 5 sur 5 étoiles

Always happy with the quality and price of oils from Australian Wholesale Oils. Having the option of organic oils is a bonus. It's also refreshing to receive a useful thank you gift instead of the swe... Voir plus

Noté 5 sur 5 étoiles

HER - a serene feminine blend, perfect on cooler evenings with its warmer yet gentle tones. I add a few drops to my diffuser for instant calming effect. Neatly sealed in its own container Very hap... Voir plus

À propos de l'entreprise

  1. Magasin d'aromathérapie

Écrit par l'entreprise

Australian Wholesale Oils Pty Ltd (AWO) is your friendly and helpful supplier for all your aromatherapy and natural DIY ingredients. Our aim is provide an exceptional customer experience by providing quality products, helpful education and a wide product range. So why not ditch your overpriced, internationally owned supplier who treat you like a number, rather than a partner - and give our Aussie owned and run business a go.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Really fast delivery

Really fast delivery, website was easy to use, pricing was really good. Will be purchasing from them again without a doubt. Thanks guys.

15 février 2026
Noté 5 sur 5 étoiles

Highly recommended!

Absolutely wonderful customer service and a beautiful product. They were so kind and quick to respond to any questions I had, and my order arrived much faster than expected. You can really tell they care about their customers. I wouldn’t hesitate to recommend this company to anyone.

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been buying my oils from AWO for…

I have been buying my oils from AWO for many years; the products and service are incredible. I highly recommend all of the products. I'm a loyal customer, would not buy anywhere else. And of course, 100% Australian is the added bonus!
Thank you once again AWO, well done.

17 novembre 2025
Noté 5 sur 5 étoiles

Impressive delivery time!

Ordered 5kg shea butter (to be send from the Eastern states of Australia to Perth) and it arrived in a week.
That impressed me because if you order from the other side of the country it usually takes two weeks and longer making me think that most companies send their goods by stagecoach.

Well done AWO team, you proved it can be done quicker. Thank You!

2 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered "Rhassoul Moroccan Clay" 5kg…

I ordered "Rhassoul Moroccan Clay" 5kg for $150. When I started using it there was strong kerosene oil smell instead of normal earthy smell. I contacted Customer Support and they asked me to provide batch number mentioned on the parcel/delivery box. Usually we don't keep the parcel box as we throw it upon receiving the delivery. AWO replied they cann't check for the product without that information. It means Customer need to have that parcel box saved or keep the details but no where this has been mentioned or suggested. Also take a note about AWO cancellations policy, product must be returned unopened, unused, undamaged and in their original packing. In a way, there is no return and no support :)

24 septembre 2025
Avis spontané
Logo de Australian Wholesale Oils (AWO)

Réponse : Australian Wholesale Oils (AWO)

Hi Amit, thanks for your review.
We are sorry to hear that you have not been satisfied with the result of our investigation into the aroma of the Rhassoul Moroccan Clay purchased. In an effort to reduce plastic, we have made a conscious effort to pack our raw ingredients in recyclable boxes with a plastic bag of the sealed ingredient inside.
On the outside of the box is affixed the product label that includes details of the product name and corresponding batch number. Whilst we were unable to assess what batch number you received, we completed an investigation on the previous three batches we have stock. All three batches were confirmed to be within the specifications outlines in the Certificate of Analysis. As a natural product, there can be variations in colour and aroma between batch numbers / suppliers.
As mentioned above, our returns policy states the product does need to be returned, unopened, unused and undamaged in the original packaging.
We do suggest opening the bag for a short period of time to allow the natural aroma to settle.
We appreciate you're understanding.
Kind Regards, AWO Team

Noté 5 sur 5 étoiles

Happy customer

AWO has the particular (unusual) oil we were needing and shipped it without delay. The product is both high quality and beautiful and we are very happy to have discovered this company. Many thanks.

17 septembre 2025
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Products are very good. Packaging good. The Jojoba oil is excellent on my hair and I use the Kunzea on my feet. I massage it into my soles of my feet wear socks and sleep.

18 août 2025

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