BabyDoc Shop Avis 

Ordered a baby crib and it came 2 days later. Super fast service, the crib came in multiple boxes as it transforms while your child grows - these boxes were well labeled and meant we could store the junior bed and couch packs until we need them without having to open up all the boxes.
Great after sales service also - had a call from the company to check everything arrived OK and that we were happy with the item 😊

I ordered baby brezza steriliser. Ordering online is very easy and my order was delivered within 3 days. The steriliser is great and so easy to use. I bought another one again to be gifted to my brother in law who’s expecting their first baby.

Do not buy off BabyDoc shop. I am now blocked on instagram from tagging them and my comments get deleted. My buggy is still not replaced. Appalling customer service. I have a faulty buggy which has come back from "repairs" still not fixed. Keep blaming @icandyworlduk Shop staff mishandled my buggy causing further damage which they are saying is “wear and tear”. Impossible to get replies to emails or phone calls. And when you do you never know who you are getting an email from. I have rang to speak to a manager many times and they say there is no manager. Do not buy from here.

Fantastic shopping experience! Laura went above and beyond to help me when I was buying carseats for my twins. I would definitely recommend this shop and look forward to buying from them again in the near future👏🏼👏🏼👏🏼

Top class company. I ordered a car seat for my granddaughter and it was delivered two days later.

Product boxed well, arrived on time. It was very easy to setup and it looks very nice.

Not even worth 1 star, avoid at all costs. Meant to be “experts” as said on their slogan. Far from it. Ordered a bundle 9 weeks ago it’s fully paid with 6 weeks meant to be delivered since the first week of December it’s now the 18th and still absolutely nothing saying they are still waiting for it to come to their warehouse. My baby is due week after Xmas and I have no car seat no pram no nothing that I ordered and paid for and down all the money. They hound you for money through emails then don’t send what you paid for. Biggest regret dealing with these they really ruined my whole experience which is meant to be a lovely stress free time choosing your babies pram. I’m so disappointed.
Also not one bit helpful just keep saying someone will contact you today and keep saying the same thing no compensation nothing it’s a joke.

Super quick delivery and best price for my product.

Avoid avoid avoid this company !!! Even if you order well in advance - If I could give this shop no stars I would.
Absolutely disgraceful customer service.
Paid in full in October for our buggy co sleeper car seat and baby bundle - fast forward to a week before our baby is due and all we have received is a car seat and a baby bath , won’t refund us the full amount, didn’t communicate with us regarding delays , emailing every day offered us a really low refund because I had opened the car seat box. Still no refund still no buggy or any of the bits missing - left us so unbelievably stressed 6 days before I have my baby !!!

Ordered the UppaBaby Travel Bag last minute for a trip abroad and was really impressed. The order was processed quickly, shipped straight away, and arrived on time — just in time for our flight on Monday. It was packed securely and delivered with care. Great service all around!

The shipping was fast and effective and site was easy to navigate.

Fast shipping and they followed up to ensure I got it and was happy with the product. Highly recommend

I ordered a buggy bag and wasn’t sure which one would fit my buggy, so I reached out on WhatsApp. They were genuinely helpful from the start. They explained that my buggy doesn’t have its own branded bag and recommended a great alternative instead, even sending me the direct link. I placed the order and the product arrived in just two days. Excellent service from start to finish. I couldn’t recommend them enough

Ordered the attachment I needed . Shipped and arrived the next day . Would highly recommend.

Great experience until it came to delivery. Items delayed by 10 days initially with no communication of same only that I had contacted them myself to enquire, when they did arrive then 4 items were missing, I’m still yet to get a response from anyone about these four items, 3 items arrived today without any notice, one of which was something we hadn’t ordered and still missing two of the items we had ordered, still waiting for a response from anyone about these missing items. Very disappointing considering the service in store was great but not sure it’s worth the added hassle when due date is approaching, last thing you want to have to worry about.

All items dispatched (5) only parcel 2&3 arrived still waiting on 3 parcels but yet all have been sent and delivered we brought delivery forward as we seen reviews about delivery and still no word, communication between shop and online team not good pay a lot of money to wait weeks

Good range of products

Very good experience with baby doc shop. Delivery was very fast and emailed them about getting the wrong item and they got back to me very fast . Was very happy with them. I definitely will be buying from them again.

Was delighted with my order. Great prices and really fast delivery!

I placed an order with Baby Doc on 22 September for two Joie Elevate booster seats, and six weeks later I still haven’t received my items. I only found out this week — after I contacted them myself — that the colour I ordered wasn’t available. I explained that the colour didn’t matter and was assured that the alternative colour would be sent out by Saturday, but that didn’t happen either.
The lack of communication and repeated delays have been very disappointing. I wouldn’t recommend ordering from this website based on my experience