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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have purchased many items from Bag & Bones and I can honestly say every single piece I have is fabulous! Excellent quality, great service, fast delivery, total perfection every time! Many thanks Ba... Voir plus

Noté 5 sur 5 étoiles

Love shopping here!! You can really buy some unique pieces that I haven’t seen duplicated anywhere else. Bought a few pieces now, both previous buys; products exactly as they should be, delivered on t... Voir plus

Noté 5 sur 5 étoiles

bag&bones created a unique piece for me following a neon piece of art (Keep On Keepin On...) I came across many years ago in Miami. The designer Mei was super helpful and spent so much time coming up... Voir plus

Noté 5 sur 5 étoiles

Absolutely beautiful apple and even nicer than I expected. It arrived quickly and was very well packaged, so it arrived in perfect condition. I’m really pleased with my purchase and would definitely r... Voir plus

À propos de l'entreprise

  1. Magasin d'enseignes lumineuses
  2. Magasin d'enseignes
  3. Magasin de design et de décor intérieur
  4. Magasin de luminaires

Écrit par l'entreprise

BAG&BONES is an innovative LED neon art and homewares label, grounded in high quality, unmistakable design. Established in 2016, BAG&BONES is a small independent British company based out of our London studio.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

255 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(255)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazingly Quirky

Love shopping here!! You can really buy some unique pieces that I haven’t seen duplicated anywhere else. Bought a few pieces now, both previous buys; products exactly as they should be, delivered on time - no issues. Third purchase an issue with delivery, contacted customer services - Julian was amazing. Issue resolved very promptly, professionalism throughout. Got my eye on my next purchase already!!

4 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

The gold paint pot sculpture

I purchased the gold paint pot sculpture but had a deformity at the base of the sculpture after I received it. The issue was resolved quickly after I have emailed them, responded promptly and got the replacement the following day. Customer service second to none, excellent service. Pot sculpture absolutely gorgeous, lovely design. Thinking of my next order😊. Would highly recommend.

27 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service and products!

Fantastic company who really value their customers. I’ve purchased a couple of signs and they’re just amazing to look at, really make a room! An item was missing and it was sorted quicker than I could have imagined, even though I should have checked much sooner, they were so accommodating. I’d encourage everyone to have one of their products in their home, they’re a real feature! Thanks again :)

29 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Dripping paint ornament

Dripping paint ornament is a well made quality item love it and it’s a talking point when anyone visits .I also bought it when it was on offer but would have easily paid full price for it😀

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

FABULOUSLY QUIRKY

I purchased the silver paint pot sculpture. Absolutely gorgeous, fantastic quirky design. Most certainly a talking point.
Customer service second to none. I received within two days of making my order. Would highly recommend

27 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer care

My sister bought me the rope light hand horns, let's forget about the super high shipping costs and the fact that she had to pay also an additional custom cost (thank you brexit!).
The hand arrived ruined and with some scratches on it, it was a present so I only opened it on Christmas and so it was too late to ask for a refund (since it was bought during black friday - it's my sister's fault yes she should have complained before).
Also, the hand doesn't come with anything to hang it on, such as screws or I don't know what, and I think that for almost 100 euros those should be included.
It's a pity, they're designs are incredible but my experience wasn't.

******Update:
this was a two star review that has to become a 5 star review.
As a small business I assume that not everything can go as imagined BUT they did take care of my situation like professionals.
Thank you once again to the team and Gigi itself for everything they did for me! Not anybody can handle complaints like you did and spend time to solve any customers problems :)

25 décembre 2023
Avis spontané
Logo de BAG&BONES

Réponse de BAG&BONES

Hi Diletta, I hope you're well. We're so sorry to hear about your disappointing experience with us. We would love to have the opportunity to resolve this for you. Your Hand Horn hook should have come with screws and in perfect condition and if this was not the case, we'd really appreciate the opportunity to resolve this for you. Sadly customs is something that is not within our control but if you would like to drop us an email at hello@bagandbones.co.uk we'll do our best to resolve the issue with your item for you. Many thanks, TEAM BAG&BONES

Noté 5 sur 5 étoiles

Strikingly quirky!

I've previously bought the gold melting pot and recently the (ex display) melting lollipop. Both absolutely fabulous items, great quality and strikingly quirky without looking ridiculous. Had no need to contact customer services as everything was exactly as it should have been.

8 janvier 2024
Avis spontané

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