Bag Borrow or Steal Avis 312

I sold my item to Bag Borrow or Steal, and I regret it. While they offered a slightly higher payout than Fashionphile or Rebag, the experience has been stressful and disappointing.
I sold my item to Bag Borrow or Steal, hoping for a smooth process. Unfortunately, it took more than 6 business days just to authenticate my item. After authentication, I was told to wait an additional 3 to 7 business days for payout via PayPal — which they haven't even processed.
Despite reaching out multiple times for updates, I only received generic, copy-paste responses with no real answers or clear payout date.

This experience is a stark contrast to Fashionphile and Rebag, both of which authenticated and paid me within 24 hours via direct deposit and kept me well informed throughout.
Selling should be quick and transparent. If you want fast payment and reliable communication, avoid Bag Borrow or Steal and go with Fashionphile or Rebag instead.

Very slow to send money.

I have purchased a few handbags from Bag Borrow or steal and have always been happy with them UNTIL I tried to sell back one. I only carried it for maybe 4 months and decided to sell it back to them.
They responded to me that due to the "condition" of the bag they would not purchase it back. I complained and they called me. I told them the bag is in the same condition as when I bought it. The rep said it was because it had previously been a rental that they were not interested. I WAS NOT told when I purchased the bag it had been a rental and had no further value to them. I am verry unhappy with Bag Borrow or Steal.

Great buying experience! My handbag was shipped quickly and arrived just as described! 10 out of 10!

I really like this handbag. In fact, I decided to purchase a new one from LV after this rental. I received the rental in a couple of days. Everything about this service has been great so far.

Return policy is dishonest if bag condition is not as advertised.

Great website for "gently" used designer bags. Always satisfied with my purchases. This is purchase #4!!!

Fast delivery, great bags!

Purse was delivered on time and was in great condition.

The bag was not the size from the picture it was smaller. I returned the bag.

Great customer service fast delivery! Lovely bag

Arrived quickly and in great condition. I’m obsessed with the bag!

Great service

Poor customer service. The website indicated after they purchased the item that the payment would be processed within few days. That is not true and the customer service reps responses were far from customer friendly. This one particular rep by the name of Jem V was very rude in the emails and would not further investigate nor answer my questions that i had addressed. Kept coming back with same messages and when i then requested a supervisor or a manager, this individual did not refer and came back with a rude answer. Do not appreciate their customer service and they should update their portal with correct information with payment processing times.

The communication was great and shipping was fast. When my package arrived it was very nicely packaged.

Fast delivery. Great bag

great experience
first time ordering, I ordered a pair of Celine sunglasses. excellent condition with full set and super fast shipping!

Reliable item information as well as delivery. Very satisfied.