I ordered some 16th Birthday balloons which arrived in great time for the occasion the balloons were so lovely they have lasted well over two weeks & are still up as I write this review. Great purchas... Voir plus
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Great service! I made an error on my order then emailed asking for changes - Dave replied very promptly saying the changes had been made and thanking me for my order! I paid for a Saturday morning... Voir plus
Paid £6.99 extra for delivery before 1pm on my wifes birthday but DPD couldn't find her place of work a college with 800 students.
I've ordered from here a few times now and every order has arrived on time, exactly as ordered. I recently tried and loved the 'AI Balloon Genie' which I used to create a dinosaur design with my son's... Voir plus
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Very Happy
Very Happy! Balloon Monkey will be my go to for future celebrations. Balloon was really well blown up, personalized photo card was perfect and candy a plus. From California USA with love.
Amazing service
Ordered a balloon and gifts for my poorly grandson. Parcel was delivered on time, in perfect condition and he enjoyed it very much. Would highly recommend and will be ordering again very soon. Thank you for a great service 😊
Prompt refund
My photo helium balloon arrived semi deflated due to transit problems. I was refunded the same day I notified the company. Good prompt service.
Superb Company and Balloons!!
Absolutely “ Thrilled” with the 90th Birthday balloons for my mother-in-law So beautiful…. And well packed and speedy delivery!! Superb company!! Thank you !
Had balloons delivered to a hotel for…
Had balloons delivered to a hotel for my partner's birthday.
Great communication from the company. The balloons are good quality and delivery as requested.
Exactly as ordered and on time
I ordered a monster truck balloon for my nephew's fourth birthday. The item is good quality, exactly as shown and arrived inflated and safely packaged in an enormous cardboard box on the date I had requested. I even got a free chocolate bar inside the box!
The only thing I could have done without was the hundreds of pieces of loose confetti also placed in the box with the balloon. I'm sure this was done with the best intentions - a nice 'finishing touch' perhaps - but in reality it just became something I had to carefully tip out of the box straight into the bin to avoid making an irritating mess all over the floor.
Even so I'm very happy with the service and will definitely use again.
Photo Balloons
I wanted a photo helium balloon for my partners 50th. I found Balloon Monkey to be quick to respond, answered my questions and did just what I asked for. Would definitely recommend
Granddaughter delight
Ordered a unicorn balloon for my granddaughter arrived on the specified day before lunch excellent quality and judging by the squeals of delight from my granddaughter it was spot on
Great Customer Service
I recently ordered some Balloons with named delivery date the day before my daughter's birthday. Unfortunately the courier (three letters - you know!) failed to deliver the actual day and rearranged for the next day being her actual birthday. Received updates of delayed delivery twice which came and went and the balloons still not arrive.
Contacted Balloon Monkey to advise of the position and Dion dealt with it wonderfully.
Yes I was disappointed the balloons did not arrive, but that was down to the Courier failing on more than one occasion.
Would I use Balloon Monkey again - most definitely, purely on customer service (something which is sadly lacking from other companies these days).
Great company
Great company. Easy to order. Delivered exactly right. Balloon looks great.
Lovely quality balloons and great customer service
I had an issue with the delivery (no fault of Balloon Monkey but the carrier they use). I contacted customer services and they dealt with my query promptly and refunded the additional delivery charges I paid. The balloons were delivered a day late but that aside, they were lovely and exceeded expectations. I used them last year as well with no delivery issues that time. Will use them again.
Beautiful Balloons
I have ordered balloons from this company a few times now
The balloons are beautiful
Delivery is excellent
Absolutely fantastic company
5 out of 5

Réponse de Balloon Monkey
Would recommend!
Have ordered from balloon monkey for years - always arrived on time and well inflated, lasting for days. Would highly recommend!
I’ve used balloon monkey a few times…
I’ve used balloon monkey a few times now and they have always provided great quality products, on time, right location and you can actually speak to a person. They get back to you swiftly with any queries. Thoroughly recommend.
Balloons were excellent and dispatched…
Balloons were excellent and dispatched and delivered on time.
Customers for 10 happy years!
Love this company. 🎈 Been shopping with them for literally 10 years! Their ballon’s being such joy to the receiver and their website is great to navigate. Tracking of parcels is also really slick, and they’ve always delivered on time. Great selection of occasions - and their new video upload is a great treat for our relatives overseas. Will hopefully keep shipping with them for another 10 years!!
Incredible customer support
The customer support has been incredible. I needed a replacement balloon and the response was swift, helpful, sincere and a replacement was sent out next day. I’ve been ordering balloons from Balloon Monkey for years. Such a great company and customer service.
Excellent Customer Service
There was a problem with my order on arrival as it had been damaged during delivery. I emailed the team to explain the issue and had an almost immediate response. The team were so helpful and offered me a fantastic resolution to the issue, really went over and above to ensure I had a perfect balloon display re-delivered the very next day. Thanks to Dion and all the team at Balloon Monkey, you really made my day and I will most definitely be a repeat customer.
Fantastic customer Service
This is the third time I have used Balloon Monkey and each time the service and delivery has been exceptional! The first time I got the date wrong and they amended it immediately for me.
Thursday was my Grandsons birthday and the balloons were amazing and arrived on time and were amazing
Really happy with this company
Really happy with this company. The balloons were as expected and arrived very quickly. They looked really good and I felt care had been taken in putting them together (I ordered a balloon bouquet). They are still up after a month (although a little deflated). I would highly recommend this company. Easy to order online and reasonably priced too.
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