’m not a fan of Bankrate’s website. It feels busy, and I’d prefer a cleaner layout that makes it easier to find what I need. When comparing mortgage options, I want rates, fees, points, and loan assum... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Search function failed Several searches I tried yielded 0 results, when I know for a fact many lenders and options are available with my given parameters. Seems something is either broken internal... Voir plus
L'entreprise a répondu
The examples in this tutorial reflect an average investment interest rate return of 10 percent per year...First, over an 18 year period, then over a 47 year period... It may be likely very difficul... Voir plus
L'entreprise a répondu
Many responses within 15 min.... but vulture-like behavior... not just email or texts, but multiple phone calls from the same agent(s). So good on one hand, but suffocating on the other. Overall: yi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bankrate connects people to trusted ways to save, borrow, and thrive. We’re an independent auction site, not affiliated with any of the banks or lenders we cover. We compare rates across hundreds of banks and lenders so you can see them side by side, and our editorial team works independently, with data and methodologies behind every report. Bankrate isn’t a bank or a lender. We don’t issue loans, open accounts, approve applications, or manage anyone’s money. If something’s wrong with an existing account, a loan, or a call you got from a lender, that institution is the only one who can fix it.
Coordonnées de contact
Etats-Unis
- customerssuport@bankrate.com
- bankrate.com
3,3
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to use
Easy to use. I use it often because we have rentals and contract sales.
3 octobre 2026
Avis spontané
Réponse de Bankrate
Thanks for sharing! We're glad to hear Bankrate has been a helpful and easy-to-use resource for you. We appreciate you continuing to rely on us!
the list of towns to choose from is…
the list of towns to choose from is very thin. We are moving from Granbury Tx to western Kentucky. Hopkinsville is a decent size town but not listed. Nor is granbury.
30 septembre 2026
Avis spontané
Réponse de Bankrate
Thanks for the feedback. We appreciate you flagging this and will share it with our team as we work to improve the experience.
Include all banks in your reviews.
29 septembre 2026
Avis spontané
Réponse de Bankrate
Hi Laurine! Thanks for the feedback. We appreciate the suggestion and will share it with our team as we continue to improve our reviews.
Harassment calls began immediately
Harassment calls began immediately after registering. Lenders are no longer even pretending to be nice, they are spamming me, calling from restricted numbers and taunting me when I ask them not to contact me anymore. Use anything other than this service.
25 septembre 2026
Avis spontané
Réponse de Bankrate
We're sorry to hear about your experience. Receiving repeated, unwanted calls is frustrating, especially after asking not to be contacted. We take concerns like this seriously and would appreciate the opportunity to look into what happened. Please reach out to us at contactus@bankrate.com so our team can investigate further.
easy calculator for CDs and that's what…
easy calculator for CDs and that's what I was looking for. Also shows recent rates and is usually up to date.
25 septembre 2026
Avis spontané
Réponse de Bankrate
Hey there! Thanks for leaving a review, we are happy to hear you had a positive experience using our tools!
Réponse de Bankrate
Thanks for the review!
Réponse de Bankrate
Hey Eric! We appreciate your feedback and are happy to hear you had a positive experience.
Excellent mortgage calculator
Excellent mortgage calculator, very helpful.
24 septembre 2026
Avis spontané
Réponse de Bankrate
Hey Henry! Thanks for leaving a review. We're happy to hear you had a positive experience using our tools!
Réponse de Bankrate
Hi Alfredo! Thanks for sharing your feedback, glad you had a positive experience.
I love this simple loan calculator
I have this simple loan calculator bookmarked -- been using it for years. I am grateful to Bankrate for providing it and I appreciate there are no blaring ads, just a simple-to-use interface.
20 septembre 2026
Avis spontané
Réponse de Bankrate
Thank you for the kind words and for being a loyal user for years! We're glad our loan calculator has been a helpful tool you can count on, and we appreciate you taking the time to share this.
I am an individual
I am an individual, I use Bankrate for payment estimation
18 septembre 2026
Avis spontané
Réponse de Bankrate
Hey there, thanks for leaving a review!
Easy CD calculator & great information
Easy CD calculator & great information
15 septembre 2026
Avis spontané
Réponse de Bankrate
Thanks for the review, we are happy to hear you had a positive experience!
Keep Up Good Work
15 septembre 2026
Avis spontané
Réponse de Bankrate
Hey Francis, thanks for leaving a review!
Very simple tool to use
Very simple tool to use. Not loaded with pop-ups & ads either!
12 septembre 2026
Avis spontané
Réponse de Bankrate
Hey Richard, thanks for leaving a review! We are happy to hear you had a positive experience using our tools.
I want a REAL bank
I want a bank, NOT these impersonal online only banks that you promote. I’m looking now for a new bank. I’ll transfer all in a flash if I can find one that is NOT online only.
11 septembre 2026
Avis spontané
Réponse de Bankrate
Thanks for sharing your feedback. We understand that online-only banking isn't the right fit for everyone. Just to clarify, Bankrate isn't a bank itself — we provide information and comparisons across a range of financial products to help consumers find options that fit their needs and preferences, including banks with physical branches. Feel free to browse our bank reviews to find one that works for you.
This relates to CIBC branches in…
This relates to CIBC branches in Calgary- long lineups, understaffed at front desk. Only use them if you don’t care about time efficiency
11 septembre 2026
Avis spontané
Réponse de Bankrate
Hi, thanks for taking the time to leave a review. We're sorry to hear about your experience — it sounds like this was with a CIBC branch in Calgary. Just to clarify, Bankrate is a personal finance website that helps consumers compare financial products and make informed decisions; we're not a bank and don't operate CIBC branches. To make sure your feedback reaches the right team, we'd recommend contacting CIBC directly through their customer service line or website.
This is the BEST most Accurate Mortgage…
This is the BEST most Accurate Mortgage Calculator I have ever experienced and have been using it for many years now! THANK YOU for your great product!
7 septembre 2026
Avis spontané
Réponse de Bankrate
Hey Janine! We're so happy to hear you had a positive experience on our site, thanks the review!
Réponse de Bankrate
Thanks for the review, Scott!
Réponse de Bankrate
Thanks for the review, Dan!
Best site I have found for accurate…
Best site I have found for accurate loan calculation. It can also calculate early payoff with additional monthly payments added. Also, easy to use.
3 septembre 2026
Avis spontané
Réponse de Bankrate
Hey Eric! Thanks for leaving a review, we're happy to hear you had a positive experience using our tools.
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