Baofengradio Avis 

Do yourself a favour and just buy whatever you need somewhere else.

I made an order last Saturday. I didn't get any confirmation email so I had to email them myself to inquire about the order. Now it is Thursday and they still haven't "found" my order despite me having sent them all the necessary information about the transaction.

They still have my money and I still don't have the products. Beware, this website is likely a scam.

I order a couple of radios and accessories. They marked it as shipped. Royal Mail says, four days later, that they’ve been notified of a shipping number. No goods / parcel.
They advertise that they reply within minutes to their online chat. They don’t. Nor to emails. It’s day four and I’m still waiting for them to let me know where my parcel is.
these are not shipped from within UK - it seems like they’re utilising a .co.uk domain only.
Be warned. Don’t buy from this company.
Edit to add - as per other reviews here and elsewhere, please note that their uk warehouse in Portsmouth is actually a run down building, housing a fish and chip shop. Say no more.

Second edit:
Vina is blatantly lying to me saying that I don’t have this order due to Royal Mail strike.
1. The strike was called off. There is no strike.
2. Even if there had been one (was due today ) it would not have affected the shipping of my order five days ago now.
3. Royal Mail have still not received this parcel.
4. They imply on the website that orders are fulfilled from the UK warehouse in Portsmouth. There is no warehouse there. Orders come from Hong Kong.
5. Read the other reviews - they virtually copy and paste their excuses.

Finally - they respond to these reviews before replying to emails or contact chat on website. Active here but ignore other complaints / contact. I’ve had an email from Vina as mentioned above but AFTER they responded here

Well, the Digital walky Talky arrived and looks really good. Analog works well but there is no information on the digital part, Baofeng do not supply a programming cable to be able to set up the digital function, nor the programming software. So the radio just becomes a very expensive dual band FM analog radio………. In other words DON’T BUY. You will be disappointed.

Hier werden Funkgeräte angeboten, für die es in Deutschland markteinschränkende Bestimmungen durch die Bundesnetzagentur gibt (z. B. für das Baofeng UV-5R in der Verfügung 91/2021). Leider habe ich das auch erst nach der Bestellung bemerkt. Eine Rückgabe wurde akzeptiert, aber nur nach UK. Da aber Großbritannien nicht mehr EU-Mitglied ist, belaufen sich die Rücksendekosten allein schon auf die Hälfte des Kaufpreises und werden nicht durch den Versender übernommen. Eigenartigerweise kam das Gerät dann von einer Adresse in 61381 Friedrichsdorf (D), die Einzelteile verpackt in einer Tüte und nicht im Originalkarton. Vielleicht will hier noch jemand auf diese Weise Restbestände loswerden. Auch wenn 30 EUR kein hoher Preis sind, für mich ist das Gerät nicht entsprechend der vorgesehenen Bestimmung nutzbar, da ich in Deutschland damit keinen Funksendebetrieb durchführen darf.

While product is good and at an excellent price, the website is awful 😖 as it only says you can pay by credit card or Google pay. However you can pay by debit card but it doesn't say you can. And no option for PayPal :( also while it gives a shipping id it doesn't say who its shipping with. These are easy fixes that should have been picked up on, and would have got company 5 stars instead 3.

After the reply.
Do you not read the comments? I have ordered and got the radios. The problem was the website didn't say it took debit cards didn't have an option for PayPal and didn't state how it was being shipped when I got the tracking number.
Telling me after I have the radios is a little pointless

Bought and paid for a set of Walkies Talkies,
- no conformation email
- no tracking nr
- no answer on their chat
NOTHING !

why did i buy here ?

Unfortunately!!!!!
I was hoping that with UK based address the company wil act like everyone expected.... Stupid me....
I have ordered some Diamond antenna's
And from 5 days when they was shipped ( theoretically) is no chance on tracking number from Royal Mail.... I agree with others...
Better order from Amazon or AliExpress....
What a scheme!!!!!
Just to clarify my order number is:
your order #10148

Excellent service...package arrived a day early...contents perfect and was on air rapidly. Love the UV-5R III.

Schnelle Lieferung, fairer Preis, alles bestens.

Good service, will recommend.

It arrived in good time, however it's for a birthday present next month so I can't be of anymore help

I've been waiting almost 3 weeks to receive an 'in stock' item... It's still not arrived ffs!

great quality radios
the only issue was delivery time which wasn't clear at time of ordering.
UK firm but shipping is international

Very good products and have been impressed with the efficiency from the company from ordering to delivery. Many friends have also purchased from this company!

I bought the wrong order.
The customer service worked fast.
I could buy and receive the new order perfectly.

I bought two little radios on 17th and 19th of September and got two tracking numbers and links to Royal Mail/Parcelforce that never worked.
Together with some very bad reviews here in trustpilot I became a bit nervous though the friendly support always told me that everthing is o.k.
On 27th I got emails from DHL and was able to track the parcels; they both were delivered on 28th.
I did not have to pay any additional tax or fees.
The condition of the parcels and the devices inside were good; I would probably buy from Baofeng UK again. So don´t be afraid of buying here.