I ordered some weights (plates) for my home gym. Unfortunately, the delivery company broke one of the smaller plates. The company quickly replaced the plate. Fantastic customer service, quality we... Voir plus
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Absolutely amazing iron plates for the price. Came packaged exceptionally good and shipped surprisingly fast, got them in less than a week from when I ordered. Each plate weighed well within the 2% gu... Voir plus
I mostly buy American-made products when it comes to hand tools and weight-lifting equipment. But on certain things like plates, I had to make a concession due to high shipping costs/local unavailab... Voir plus
L'entreprise a répondu
Bought four of their 45lbs Milled Iron plates only because they advertised as having a 17.5" diameter which would match my Rogue plates. These are clearly 17.7" inch plates! Customer service simply sa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We Set the Standard for Iron Plates and Steel Bars
Coordonnées de contact
433 Plaza Real, 33432, Boca Raton, Etats-Unis
- (888)979-0382
- hello@barbellstandard.com
- barbellstandard.com
4,5
Excellent
167 avis
Demande des avis aux clients
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Good company, poor shipping service
Some of my items came 2-3 weeks past the promised delivery date and the packaging of all my items were poor. The boxes were falling apart by the time they were delivered, which is disappointing considering the high shipping fee and delays. Michael, the customer service rep, was very understanding and did his best to make up for the lackluster job by FedEx. Some examples of FedEx’s poor performance that I experienced include rarely updating their tracking status to the point where it seemed they didn’t know where it was either, frequently mishandling packages, and the numerous “delivery exceptions” that further delayed the delivery of my items. One of my items ended up in Arkansas and another in Arizona somehow despite the shipping origin and destination both being in California. This company has great products and amazing customer service, but the whole experience was soured by the most important part: the shipping and delivery.
7 avril 2022
Good plates
Good plates, great customer service. Weighed within tolerances. Paint had some drips and scuffs but no biggie.
3 avril 2022
Shipped quickly and when FedEx lost…
Shipped quickly and when FedEx lost part of shipment, Barbell Standard quickly resolved the issue.
2 avril 2022
I ordered some weights for papa bear…
I ordered some weights for papa bear for a birthday gift. Delivery was fast and quality of weights and price were fair.
31 mars 2022
I received damaged & defective goods
I received damaged & defective goods - which should be considered factory 2nd. Customer service would not reply or respond to any attempts at communication. The Company should change its name to Discount Weights that do not look like those pictured online.
10 mars 2022
I love my new 10lb weights
I love my new 10lb weights. They look great, were a great price, they were delivered fast !
21 février 2022
Great prices and quick turnaround time…
Great prices and quick turnaround time for shipping. Which is typically free!!!!
19 février 2022
Quality iron
Ordered 3 pairs of 10lbs plates. Best deal on the market at the time of my purchase $72 plus $25 for shipping. Arrived in a timely manner with no defects. Plates were in tolerance on the weight.
Had one set that didn’t match the others but customer service acted quick and hooked me up with a replacement.
19 février 2022
Réponse de Barbell Standard Inc
Brett,
That’s very peculiar, my guess is a mixup happened at the warehouse & you were sent one of the wrong pair. If you shoot us an email I’d be more than happy to send out a replacement for you.
Sincerely
M
Great Customer Service
I placed 3 seperate orders over the last few months. Unfortunately in the business world not everything goes perfect Lol. However Michael in customer service was happy to correct all problems with 1 order. Customer service seems like a thing of the past but Barbell Standard still has it and earns 5 stars on that alone. Quality on plates is very good for the price. Thanks again Michael and Barbell Standard 👍🏻
19 février 2022
Avis spontané
Great stuff
Company is quick to response. They do their best to answer my questions and concerns. Their product are great, top notch equipments. If they had more variety equipments, I would purchase all through them!
9 février 2022
Good deal on iron plates
The pair of 45lb iron weight plates I ordered arrived very quickly in just a few days. The plates had some imperfections compared to others I have, but they were all cosmetic. There was one issue that wasn't cosmetic, but I contacted customer service and they resolved the issue very quickly, and to my satisfaction. Overall I'm very happy with my purchase. As far as weight tolerance goes, I didn't weigh them because I would have bought calibrated plates if I was that concerned and willing to pay that much for them.
21 janvier 2022
Avis spontané
Still haven't heard anything on when I…
Still haven't heard anything on when I getting my shipment been almost a month
5 janvier 2022
Réponse de Barbell Standard Inc
I’m showing everything delivered, please contact me at support@barbellstandard.com if that’s not the case.
Thank you
This is the only product that I found…
This is the only product that I found that has everything I want in it! These are wonderful ingredients and I love having it in one product.
4 janvier 2022
Barbell Standard Went Above and Beyond
I placed my order for a set of 45 lb. plates on 12/3/2021 and it is now 12/27/2021 and my order still has not shipped. I reached out to Barbell Standard more than a week ago to check on the status but received no reply.
Update - Barbell Standard was gracious enough to make things right immediately after they read my review. I do appreciate the prompt response. I’ve since received my order and will gladly purchase from Barbell Standard again.
28 décembre 2021
Avis spontané
What you would expect from made in CN
Plates are advertised as milled, they are not. Additionally the plates have numerous bare spots and sharp edges due to the poor powdercoat splatter. Dumbbells have rust and excessive flash that will cut your hand. I have yet to receive my set of 25 lbs plates.
20 décembre 2021
Réponse de Barbell Standard Inc
James all our plates are made state-side. I received your email & reshipped your lost 25's. Thank you for your feedback, and Happy Holidays.
Item received as described
Item received as described. This is my Second purchase. First order was a pair of 45lbs plates second was 35lbs. Both arrived with no problem.
17 décembre 2021
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