We use various subscription services, Bare & Bond are a great example of a brilliant idea, well executed. The team obviously care passionately about perfume and the perfumers used and that comes acros... Voir plus
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Lisez les avis des autres
What a treat to have an artisan perfume delivered each month! I've really loved the two I've received so far and I'm happy to continue to subscribe for a while longer - although I certainly don't use... Voir plus
For the majority of my subscription, I couldn’t fault B&B. However, the penultimate month I was sent the wrong fragrance, and there was no response to my emails. This should have rang alarm bells, as... Voir plus
I think your product is fabulous I was thrilled to receive the box, delivered very quickly and this month was Anatole Lebreton a perfumer I’ve been interested to try for ages. I’m looking forward to w... Voir plus
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Excellent service and great products
Excellent service and great products. Every little detail is carefully thought after from packaging to scent notes cards and give away box. So far, very happy to recommend.
15 novembre 2020
Réponse de Bareandbond
Natasha, Thank you, thank you, thank you. We so appreciate your kind feedback.
Subscription Scammers
I was led to bare&bond through Timeout's email newsletter offering me a "free" monthly box of perfume from a new fragrance company. Firstly, it was not free- P&P was £3 odd but I thought for a whole box of perfumes it was still a good deal. After waiting a while for the order to arrive, I was pleased to see it this morning. Opening it, I found amongst much lavish gold tissue paper and smart notecards informing me of the scent (though these were eloquently written and informative) one - ONE - very small, 8.5ml bottle of perfume. This is not a "box of perfume" as advertised. Timeout displayed a picture of a far larger, different box with three perfumes beside it (to be presumed as contents), instead I feel I have paid £3 for a perfume tester. Even worse, the monthly subscription is £14.95 and incredibly hard to cancel- am I to assume people are paying this much for this little product? Very disappointed- will not make the same mistake again!
14 novembre 2020
Réponse de Bareandbond
Hi Freya,
I'm sorry you were so disappointed with the service. "Subscription Scammers" - maybe a little harsh.
We do try hard to create a delightful experience of trying new perfume you wouldn't find on the high street. Admittedly, we don't always get it right and for that, we're very sorry.
I think we're probably a bad fit for each other. Our service is for people wanting to try high-quality artisan perfume, instead of high quantities of cheap perfume. We do this by working directly with tiny artisan perfume makers, who create wonderful perfumes that you'd never find on the high street, rather than large scale factories producing perfume you can find discounted anywhere.
We think our website is very clear about the size of the perfume in the subscription, as is the Timeout advert. Sorry you were confused. We'd love to know what confused you so we can fix it. Your order arrived within our promised time of 10 days, it's often much quicker but with lockdown 2.0, everything is a little slower. We're also sorry you had trouble cancelling your subscription. We have tried to make it as easy as possible. Had you reached out to us, we would have cancelled it straightaway it for you.
Again, very sorry our service wasn't what you were expecting. Please do reach out if and we'll see if we can make you a little happier then you are now. Our email address is hello@bareandbond.com.
Very best,
Frankee
Founder & CEO at Bare & Bond
Really efficient service and decadent…
Really efficient service and decadent fragrant scents! A delight to discover! x
14 novembre 2020
Didn’t enjoy the fragrance
Didn’t enjoy the fragrance - I’m 27 and I think this was intended for older people
14 novembre 2020
Réponse de Bareandbond
Hi Jo,
Sorry you didn't enjoy your first scent. Everyone's tastes are just so different, it's hard to get it right for everyone. If you email us, we can either send you a new one you might enjoy more or give you a refund. Totally up to you.
Our email address is hello@bareandbond.com - we do hope you reach out
Have the best day,
Bare & Bond team
Réponse de Bareandbond
Hi Rezgar,
Sorry you didn't enjoy your first scent and feel like you wasted your money. Everyone's tastes are so different, it's hard to get it right for everyone. If you email us, we can either send you a new one you might enjoy more or give you a refund. Totally up to you.
Our email address is hello@bareandbond.com - we do hope you reach out
Have the best day,
Bare & Bond team
Thanks for a great service
2 novembre 2020
So far so good very happy with product…
So far so good very happy with product packaging and delivery, cannot comment on product as they are christmas crackers and won't be opening them until 25/12/20
2 novembre 2020
Fantastic personal service, v popular
Fantastic personal service and a very popular gift! It would be great to automate the gifting process further (eg be able to leave a gift message and have it emailed to the recipient on a set date)
31 octobre 2020
Excellent way of discovering fragrance
Working with small artisanal and independent fragrance brands, Bare & Bond is an excellent way to discover fragrances made with lots of love and inspiration. A little surprise every month to add a scented smile to your face!
19 octobre 2020
Absolutely delightful
Absolutely delightful! So glad I stumbled on this gem of a website! Perfect communication and five star service. The perfume I received in my first box is simply stunning. Looking forward to a long subscription. Would highly recommend... :0)
17 octobre 2020
Very nearly excellent
The only reason I gave this four stars was because I had given it as a gift but unfortunately there was nothing in the package to say that it was a three-month gift subscription. It would also have been nice to be able to include a personal message. Other than this, the packaging was lovely and I love that the bottle is larger than other subscription services. The scent was great too and awesome to be supporting independent parfumiers.
13 octobre 2020
Réponse de Bareandbond
Great feedback Shelley. Thanks so much! Super helpful.
We actually just ordered gift notes to pop into the gift subscriptions to tell them how long their subscription runs for. I'm sure we can come up with a way to get gift notes into the boxes too..
I wanted to cancel my subscription and…
I wanted to cancel my subscription and its been very difficult ☹️
12 octobre 2020
Réponse de Bareandbond
Oh no. We're so sorry you've found difficult. We just went to cancel it for you and discovered you managed to cancel it yourself after all.
Would be great to know what you found difficult about it just so we can make it easier for other people. It's always hard to see it blind spots.
The best fragrance sub I've used yet
8 octobre 2020
Réponse de Bareandbond
We're so pleased you're enjoying it! Thanks so much for being part of the community
Wonderful idea
Wonderful idea! I love perfume but hate mass production and the prices of designer perfumes. I received my first bottle within two days of ordering in recycled packaging. The scent is unique and lasts the full day. Can't wait to smell my next treat!
8 octobre 2020
Réponse de Bareandbond
We're so pleased you liked it! And it's so nice to hear people who get excited about the same things we do
Good Service
I did not like the earlier perfume & the company promptly offered to refund or change to another perfume. I opted for a change & returned the previous one.
I have raised their rating from one star to four star for the prompt service they provided.
2 octobre 2020
Avis spontané
Happy customer
My daughter was delighted with her first perfume. The service was great and very happy overall.
22 septembre 2020
Avis spontané
Réponse de Bareandbond
I'm so pleased your daughter enjoyed her first perfumer ❤️ We LOVE to hear stories like this. Thanks so much.
Gorgeous fragrance
Gorgeous fragrance, such a lovely surprise each month!!
13 septembre 2020
Avis spontané
I love my perfume
I love my perfume. It’s my first box and just arrived, can’t wait to see what I receive next time xx
5 septembre 2020
Avis spontané
Réponse de Bareandbond
We're so pleased you're enjoying it. Thanks so much for the feedback.
A beautiful fragrance
A beautiful fragrance, looking forward to my next delivery.
1 septembre 2020
Avis spontané
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