I ordered 3 leather breakfast bar stools. They arrived the day after the order was placed. I never understood some of the fitting instructions regarding the spacers so rang the helpline and was told... Voir plus
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Lisez les avis des autres
Barstools are beautiful, one has a slight scrape on the chrome frame and another one has a cushion out of place but I’m hoping it won’t be a problem while they are being used. They were dispatched... Voir plus
Product was easy to construct although diagram was slightly confusing about the positioning of the plastic spacers. The finish of the product was very attractive and the colour fine. We have had the c... Voir plus
My stools I ordered look exactly like the picture. No missing bits. Very unusual these days. And was delivered on time. I'm really happy with them. Good quality good price and great delivery.
À propos de l'entreprise
Écrit par l'entreprise
Barstools.co.uk is the UK's leading supplier of bar stools to the public and trade. We pride ourselves in having the largest range of bar stools in Europe and equally being able to retail them at very competitive prices, due to our huge buying power. All of our products are available to purchase online and we also have a lovely showroom located on the south coast.
Coordonnées de contact
Unit 5 Cobham Road,, Wimborne, Dorset., BH21 7PN., Royaume-Uni
- 01425 610363
- sales@barstools.co.uk
- barstools.co.uk
4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Delivered on time
Delivered on time . Good value for money.
Very stylish and comfortable
10 juin 2026
Avis spontané
The bar table is just perfect in my…
The bar table is just perfect in my motorhome . Ticks all the boxes .
Next day delivery was amazing .
Thank-you for yre excellent customer care ..
Good job all round.
Thank-you.
Glen
9 juillet 2026
Avis spontané
Comfy
Great service. Stools are comfy and stylish. Legs could have been a little more sturdy.
19 juin 2026
Avis spontané
super impressed
super impressed, quick delivery. Quality of the bar stools is excellent, they are really well made. Easy to put together & very comfy. Look very stylish in my new kitchen.
1 août 2026
Avis spontané
Great product
Great service from customer service Amanda. Great product, quick delivery.
7 juillet 2026
Avis spontané
Quick delivery
Quick delivery. Good quality. Seat and back were well padded so very comfortable to use. Very pleased with my purchase.
5 août 2026
Avis spontané
Modern looking kitchen barstool
Our old barstools looked tatty, searched for replacement. These stood out, and matched our kitchen nicely
1 juillet 2026
Avis spontané
Fabulous Barstools
Very quick to send out the barstools and easy to put together. Absolutely great quality and look fantastic in my kitchen.
The barstools were as described and accurate colour as seen on the website.
Definitely recommend.
6 juin 2026
Avis spontané
my first breakfast bar needed something…
my first breakfast bar needed something special and wow did they deliver
1 août 2026
Avis spontané
Second lot of stools I’ve purchased
Second lot of stools I’ve purchased. Easy to order, updated often on expected delivery times. Barstools arrived in great packaging. Super quality and value for money. Would highly recommend
20 juin 2026
Avis spontané
Amazing company and service
Amazing company. Was after very specific style of barstools which they had, delivery was quick. The customer service is also exemplary- slight issue with one of the barstools upon upon delivery which they immediately sorted. Highly recommend
1 juin 2026
Avis spontané
Beautiful stools
Beautiful stools - excellent service and speedy delivery. Please don't hesitate to order from Barstools.co.uk
1 août 2026
Avis spontané
We have just received one of your bar…
We have just received one of your bar stools and wanted to say thank you for such an excellent product and exceptionally fast delivery.
From the moment we opened the box, it was obvious that this was no ordinary bar stool. The care taken with the packaging, together with the quality of every component, immediately gave the impression of a premium product. Once assembled, it exceeded our expectations. It is beautifully made, solid, sturdy, and looks fantastic alongside our kitchen island.
It's refreshing to find a company that clearly takes such pride in both its products and the customer experience—something that seems increasingly rare these days.
Needless to say, we were so impressed that we've already ordered two more to complete the set.
Thank you, and keep up the excellent work!
24 juillet 2026
Avis spontané
Great product
Despite the first delivery being the incorrect fabric on the barstool, one email with a photo of the boxes, they were quick to reply and arranged to collect them and delivered the correct ones within 24 hours.
15 juillet 2026
Avis spontané
Still waiting for my barstools...
Still waiting for my barstools to be delivered. They promise (and still advertise to new customers!) next day delivery but in reality it doesn't happen. They say DPD is at fault and there is a backlog and they might be with me in a week's time. They don't always reply to emails and when they do they still can't give me a specific date they will be delivered. Offered a discount and I am awaiting a refund but overall the customer service is awful. Avoid this company!
21 juillet 2026
Avis spontané
Réponse de barstools.co.uk - the bar stool and chair specialist
Dear Mr Andrew Ellam,
Thank you for taking the time to leave your feedback. We are sorry that you were disappointed with the service provided, however, we would like to clarify a few points regarding your order.
We did experience unexpected delays with our carrier, which unfortunately created a backlog within our warehouse. This was outside of our control and affected a number of deliveries. The carrier also issued notifications regarding the delays, which we can only assume were unfortunately missed.
In terms of communication, we responded to all of your emails within 24 hours or on the next working day. Our office is closed at weekends, so we are unable to respond to enquiries during this time.
Your delivery was arranged for 22nd July, which was three working days later than the originally expected delivery date and a gesture of goodwill for the inconvenience arranged. On the same day, you requested to cancel the whole order, and a full refund was subsequently issued.
We completely understand that the delay was frustrating, but we feel it is important to clarify that we did respond to your enquiries promptly and processed your cancellation and full refund as requested.
We apologise that your experience did not meet your expectations and appreciate your feedback.
Kind regards,
The Barstools.co.uk Team
Great service
There was a delay in my order however customer services were great in rectifying the issue and followed up to ensure I had a satisfactory resolution. I was impressed in the aftercare.
The bar stools are lovely to look at in terms of design and colour but not the easiest to put together if you’re on your own. One of them is still wobbly despite numerous attempts to rebuild it. Overall I would recommend the company
17 juillet 2026
Avis spontané
❌ Utterly disappointed
❌ Utterly disappointed – Zero communication and missed delivery deadlines
I chose to order from Barstools.co.uk specifically because they promised fast delivery. I was hosting an event and getting these stools on time was absolutely critical to my plans.
Unfortunately, the service has been incredibly poor:
No Shipping Updates: I have received absolutely no proactive updates regarding my shipment status.
Poor Customer Support: I’ve had to waste my own time chasing them up just to find out that they had warehouse issues and don’t even know the status of my order.
Unreliable Service:
If you are ordering for a specific deadline or hosting an event, do not trust this company. My order is already a week late and nothing so far 😞
16 juillet 2026
Avis spontané
Réponse de barstools.co.uk - the bar stool and chair specialist
Dear Mr Antony Paul,
Thank you for taking the time to share your feedback, and we’re sorry to hear about the frustration and inconvenience caused by the delay to your order.
We experienced some unexpected delays with our carrier, which unfortunately created a backlog within our warehouse and impacted a number of deliveries. We completely understand how disappointing this would have been, particularly when you were relying on the stools for a specific event.
We’re pleased to see that your order was eventually delivered, and we also arranged a partial refund as a gesture of goodwill for the inconvenience caused.
We have expressed your feedback to our carrier and again we do apologise for the delay, and we appreciate your patience and understanding.
Kind regards,
The Barstools.co.uk Team
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