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Lisez les avis des autres

Noté 1 sur 5 étoiles

L'oggetto era la pergola bioclimatica con le zanzariere 3x3.... Il prezzo 135,00.... Cosciente fosse impossibile ho deciso comunque di verificare dato che il pagamento era alla consegna. Il corrie... Voir plus

Noté 1 sur 5 étoiles

I have received sneakers from basso, in picture they looked stunning, but I was really disappointed because i got cheap, stink ali express - ugly sneakers, with glue all over those shoes. They of... Voir plus

Noté 1 sur 5 étoiles

Extremely disappointed with the quality of the products and their policy of non refund and no return shipping label. Basically they keep your money forcing your to have credits of what you return to t... Voir plus

Noté 3 sur 5 étoiles

My shoes were ordered almost 4 weeks ago.. I emailed the support team and they said they would be shipped out in 3-5 business days. A week later, I still have not received the shipping confirmation em... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Informations provenant de diverses sources externes

Sophisticated and trendsetting products to complement your lifestyle - BASSO .


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Noté 3 sur 5 étoiles

My shoes were ordered almost 4 weeks…

My shoes were ordered almost 4 weeks ago.. I emailed the support team and they said they would be shipped out in 3-5 business days. A week later, I still have not received the shipping confirmation email. I have just sent another email, but if you're looking for quick, honest service you may want to try a different store. I'm super disappointed because the shoes looked really cute and they're a reasonable price.

14 février 2019
Avis spontané
Logo de BASSO CO

Réponse de BASSO CO

Hi, we are sorry you did not get the shipping confirmation. Sometimes this happens because the client misspelled the email address. But if you placed an order you should get your package in time. Also we just upgraded our support staff so they will be able to better assist you.

Noté 1 sur 5 étoiles

I would like to give them zero stars…

I would like to give them zero stars because their shoes are cheap, law quality, chinese produced, overpriced! Never buy there!

13 février 2019
Avis spontané
Logo de BASSO CO

Réponse de BASSO CO

We are sorry to hear that. What product are you reffering to ? We do not sell such products and maybe you god a defective one. In this case you can get a full refund or we can send you a new product free of charge. Just write us at support@basso.co

Noté 4 sur 5 étoiles

I'd order again.

Even though they might be dropshipping, the good side is that there's no need to search for a good pair of shoes to wear for hours, this site got them all! I got my shoes really quickly and love them.

30 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

Everything is bad:

very bad quality, just if I ordered it on AliExpress, but very expensive at the same time. Smells china's products. Can't get you money back if send back the product. And I ordered 38 Eu size, shoes were 37. I was obliged to sell them on another application, lost money, time and nerves

27 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Good Shopping Experience

I see a lot of people complaining about this company. To be fair, I had a very good experience with them. The product that I bought was as described, and it reached me within the estimated time provided.
Overall, nothing to complain, a good experience. I do recommend with trust. Thank's BASSO.

22 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

DO NOT order from this site

I have received sneakers from basso, in picture they looked stunning, but I was really disappointed because i got cheap, stink ali express - ugly sneakers, with glue all over those shoes.
They offered to me basso credit, so I could order order another ugly, cheap, not even 10 USD worth basso shoes.
Congrats Basso, you got me

22 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

10/10

exceptional customer service. the shoes took less than a month to get here & everyone loves them. best shoes i’ve ever owned

19 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

I love my new sneakers

I did an order 23.11.18 (DD/MM/YY) and 28.12.18 it was in post office of my city. I took a “Shark” sneakers and I love them. they just like on pictures. I was worried about the size match, because I have 11-12 US female shoes size, and in EU it can be a 42-43, depending on brand. So I took a 42 EU size, it was like a male size. And it fits very good. Quality of material is average. I got a high discount when i did an order, and i think the price without a discount is pretty high, but Sneakers are incredible cool❤️
p.s. sorry for my english

13 janvier 2019
Avis spontané
Noté 4 sur 5 étoiles

Sneakers Basso

Ho ordinato le scarpe, le ho ricevute im meno di 2 settimane, sono come me le aspettavo e ringrazio Basso!
Comprerò da loro di nuovo

10 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

Site reselling from Aliexpress

Though my order arrived (around a month after ordering), the package came from China and by quick search of the "brand" written inside of the boots, aliexpress came up. Basso sells the same shoes for much higher price (50 dollars more) than aliexpress and in the end it's the same exact product. Just a site reselling shoes from aliexpress. It is not worth the price, the quality is really low and if you like how the shoes look, then search the pic on google and order the same shoes from aliexpress way cheaper. I'm stupid I didn't look up the site before ordering.

1 décembre 2018
Avis spontané
Noté 1 sur 5 étoiles

Do not buy in the shop!!!

Do not buy in the shop!!!
It didnt came with box, it wasnt like in the picture´, the quality is awful and it smells like pure plastic, ALSO under the sticker, you could see that they were previously sent by AliExpress!

13 novembre 2018
Avis spontané
Noté 1 sur 5 étoiles

Worst shopping experience

Totally a scam site please do not buy from them.
Never receive my shoes bought over a month ago. (My address is in HK, dont think its a bad place to ship things to) Showed to the customer service that the tracking number was untrackable on whatever logistic sites, got no respond.

24 octobre 2018
Avis spontané
Noté 2 sur 5 étoiles

I bought my shoes about 2 months ago

I bought my shoes about 2 months ago, and they came in a month. The quality is bad, and the shoes were broken after one wearing. I messaged them to get some understandment, but they wrote back that they could only help me a month after the ordering date. And that was when I received my shoes!! Not fair at all - VERY bad quality for the money!

19 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience

Terrible experience. The shoes are light, thin and smell horrible. Not worth even half the money. They also sound like plastic when you walk with them. I am hoping to get my money back, but the whole returning process is shady and no one is returning my emails.

9 octobre 2018
Avis spontané
Noté 2 sur 5 étoiles

I received 1 out of my 2 items.

I received 1 out of my 2 items the other 1 was apparently “lost in shipping”. That’s 55$ lost for me since I can’t prove if they or the post office lost it. I mean they offered me 10$ off but I don’t really feel like gambling again, I’ve seen people complaining about not receiving their items on instagram but it’s strange that I received 1 but not the other. ¯\_(ツ)_/¯

22 septembre 2018
Avis spontané

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