Not having to do everything on line & speaking with a person who helped mixing & matching what I wanted was wonderful & so much easier than everything having to be done on line. Thank you for your se... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... Voir plus
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... Voir plus
Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
Coordonnées de contact
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, Nouvelle-Zélande
- +64 9 522 2313
- sales@batenburgs.co.nz
- batenburgs.co.nz
4,7
Excellent
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I made the mistake …
I made the mistake of getting billing and address the wrong way around. They were very helpful and sorted it no problem.
23 juin 2024
The recipient was over the moon with…
The recipient was over the moon with the order. Thank you for brightening his day
10 juin 2024
Great Gift for Mum
I was struggling to find something nice and slightly different for mum on Mother's Day and in me google search Batenburgs popped up. I have used once before and was happy with the purchase and again this time round another great gift for mum on Mother's Day, well packaged, received in time. Keep up the great work Batenburgs.
6 mai 2024
Great product not so great communication
The products were lovely and really good quality.
Unfortunately what we ordered isn't what we got. I ordered a live plant and chocolate hamper and added some extra chocolates. The real plant was replaced with artifical flowers in a jar that were lovely, but not what I ordered.
It was also delivered on the wrong day. I specifically asked for it to be delivered on a Thurs as the recipient was away until then. I received an email from courier to say it had been picked up and on its way on the Monday. I emailed the company who assured me it had been put aside for Thurs delivery. This was incorrect, it was delivered on the Monday, left on a doorstep until the recipient got home on Thurs. I am thankful it wasn't stolen!
9 mai 2024
Easy website to us
1 mai 2024
A beautiful box delivered on time for…
A beautiful box delivered on time for my mum on mother's day
Quality products
Easy for me to order from Australia
8 mai 2024
Disappointed display
The parcel arrived in excellent time but I was disappointed in the presentation of the box and the items inside. A large box was used for very few items which made it look empty and the products were thrown about inside which made it look messy. I appreciate that you are being eco friendly with the wood curls but they were shoved to one side and falling out of the box. This was supposed to be a special treat and I would not a gift box from Batenburgs again when there are much better options available. Presentation is very important.
6 mai 2024
Excellent delivery and my 80 year old…
Excellent delivery and my 80 year old mum loved the basket of goodies
2 mai 2024
Great service and my clients always…
Great service and my clients always like the gifts
22 avril 2024
Great Experience
Really fast delivery and website was really easy to use.
Quality products.
21 avril 2024
I was very pleased with the product and…
I was very pleased with the product and delivery experience
7 avril 2024
Wanted to send something special to our…
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Thank you so much
7 avril 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.