Karl Ford was excellent.Nothing was too much trouble.Explaind everything.Great service and a great bbq.Very pleased with the whole purchase process.Thankyou.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... Voir plus
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... Voir plus
Fantastic company. Excellent help from Karl. He is so patient and gives true, accurate advice. Follows up on queries until item is received. Best company I have dealt with. BBQ arrived in perfect cond... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Coordonnées de contact
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, Royaume-Uni
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
4,9
Excellent
447 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and great value
Great service and great value. Ordered a new cover for our 15 year old outback BBQ which is still going strong. Slight hiccup with it being out of stock but it still arrived in 2 days so well impressed all round. A very happy customer here and would definitely recommend.
17 avril 2019
Avis spontané
Good online shop but not delivered on…
Good online shop but not delivered on the day it was expected. Still waiting for delivery
17 avril 2019
Avis spontané
Réponse de BBQOutlet.co.uk
Hi Philip,
Thank you for your review.
I'm sorry to hear of the trouble you had with the delivery. We have since changed courier company because of such problems, our deliveries are now completed with an incredibly high success rate and this is partly down to your feedback.
Once again we apologise for any inconvenience this may have caused and thank you for your feedback.
Fast and efficient service
Fast and efficient service
We love the bbq can’t wsit to use the rotisserie
17 avril 2019
Avis spontané
Item arrived on time and in good…
Item arrived on time and in good condition. Pleased with the barbecue but took time to follow the somewhat vague instructions.
17 avril 2019
Avis spontané
Received very quickly.
17 avril 2019
Avis spontané
great cover for the price quick delivery
17 avril 2019
Avis spontané
Forget to dispatch the BBQ ,even though…
Forget to dispatch the BBQ ,even though we paid for a extact day. Only when we called to question the delivery did they realise it hadn't been dispatched.
We also purchased a rotisserie which we were informed after payment it wasn't in stock , but would be dispatched within 3 days , 3 weeks later I requested a refund.
Overall the Bbq is a good product customer service is very poor.
17 avril 2019
Avis spontané
Réponse de BBQOutlet.co.uk
Hi Rob,
Thank you for your review.
I'm sorry to hear of the trouble you had with your order and can only apologise for the delay and any inconvenience this may have caused.
Thank you for your feedback.
Excellent quality
17 avril 2019
Avis spontané
Good unit let down with instructions
Good unit and well made, unfortunately the instructions aren't that great,some components are incorrectly marked. The use of the correct spanners are needed as adjustable spanner doesn't fit in where needed, so 8mm, 10mm and 17mm are required and a long shafted Philips/crosshead screwdriver is a must... Take care not to over tighten screws as adjustments maybe needed 👍
17 avril 2019
Avis spontané
Arrived on Time
BBQ arrived on time and with no P&P charge. Haven't tried it out yet.
17 avril 2019
Avis spontané
The BBq was delivered on time and looks…
The BBq was delivered on time and looks great but was not as described on the web site, wanted a griddle but it's not on the 2019 model but was described as such hense only 4 stars.
17 avril 2019
Avis spontané
Good service and the product is as…
Good service and the product is as described.
17 avril 2019
Avis spontané
I am a lover of Outback
I am a lover of Outback, great products at a reasonable price
17 avril 2019
Avis spontané
Service & cost was good
Service & cost was good - but still in box on way its way to Portugal so cannot comment on buildability or usage - since built & using BBQ & ITS EXCELLENT
17 avril 2019
Avis spontané
They had what I wanted
They had what I wanted, delivered it quickly at a good prive. Very pleased thank you.
17 avril 2019
Avis spontané
This is a good quality product
This is a good quality product, others I have had were so light. This product I’d made of heVy material.
17 avril 2019
Avis spontané
Great product
Great product, excellent value, delivered ahead of time.
What's not to like?
17 avril 2019
Avis spontané
Quick delivery,
17 avril 2019
Avis spontané
Excellent service kept me informed…
Excellent service kept me informed regarding the delay and delivered on the day stated. Would recommend and use again
17 avril 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.