Customer service is essentially non-existent. They will lie about when things ship (like sending a tracking number, but nothing actually shipping for 5 days). Then part of my order didn't show up (i... Voir plus
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Made our purchase online. We are returning customers. We lost our bear mattress’s during hurricane Ian in Fort Myers. We moved to Florida and wanted to repurchase the same mattress’s.
This BEAR mattress is phenomenal. I have no more back or shoulder pain nor ‘tired body’ upon waking. I wish I would have known about this brand earlier! Really. Also, the waterproof cover keeps the ma... Voir plus
I bought my first bear mattress after a bit of reasearch online. i thought i would try them out and wasn't disappointed. I am a heavier guy and the original mattress has been very comfortable for year... Voir plus
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- Magasin de lits
- Magasin de literie
- Magasin de meubles
- Magasin de matelas
Informations provenant de diverses sources externes
Bear Mattress is designed for optimal cooling, comfort and recovery at a shockingly fair price. Sleep on it risk-free for 100 nights. Free shipping & returns.
Coordonnées de contact
Monroe Street 720, 07030, Hoboken, Etats-Unis
- bearmattress.com
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Ditch the pillow-top!
After years of using a beloved extra soft pillow-top mattress, we realized our backs, hips, and shoulders were paying the price. We upgraded to the Bear Elite Hybrid, medium firmness, due to reviews and specs regarding spinal support. We have only been using it for a few months, but already waking up with much less pain.
I now can sleep without pain
I have osteoporosis in my lower back and stenosis, I could not sleep without pain. Although my mattress was old, getting a new mattress seem like a good idea. After research, bear seem to meet the needs I had for how I sleep. I now sleep without any pain pills or CBD cream. It’s been fantastic.
Communication
Hi quality Great tech
This is my third Bear mattress. Not because they’ve worn out, because my children and exes have all wanted to keep them. They are wonderful products. Expertly made, professionally designed and delivered. I have recommended Bear mattresses to several people. Their experiences have been just as excellent as mine. Great company, great products.
I have been pleasantly surprised that…
I have been pleasantly surprised that my Bear Elite Hybrid mattress does not hurt my pressure points while providing support to the rest of my body at the same time. This is a first for my and I've tried many mattress brands!
Great mattress and prompt shipping
I've had my mattress for roughly a month and it did take some getting used to, but I am really starting to love it now. Fortunately, Bear clearly details that it can take around 30 days to get used to a new mattress and encourages you to stick it out, so I was prepared for this. Shipping was fast and delivered to the right place (often a problem where I live). I would definitely recommend them to others.
We had a great purchase experience
We had a great purchase experience. The beds are comfy and they work well for our needs.
Quality all around
Quality materials, quality products made in the USA at an honest price point.
Perfect for our growing child
We love our new mattress for our child. Its their 1st bid kid mattress so we did extensive research for the right firmness, a non toxic/hypoallergenic option that had a good price/product value. The bear cub fit out family perfectly with it being good for younger children but not rock hard so it uncomfortable for us too. We are very glad we chose the Bear cub
Good mattress
Good mattress, got two free pillows as well with the collaboration
Visuals and explanations helped in…
Visuals and explanations helped in decision making, as did your warranty.
Sleep and health
Incredibly well-made with recovery…
Incredibly well-made with recovery prioritized, made from quality products (low tox living matters more to me than empty greenwashing); I plan to buy one for myself next
Love the mattress and frame/platform but
Love the mattress and frame/platform. My only issue is I really wish Bear also sold or at least recommended a headboard selection to go with the set. I just bought another mattress and bed elsewhere because Bear does not sell a headboard.
So Happy I found Bear
This was my first time buying a mattress through an online company, and I am so impressed. The delivery was seamless- no wasting a day hoping the delivery actually comes during a huge, inconvenient window. The optional service that removed my old mattress was so helpful. And the mattress...I can't believe how much better I felt after the first night! And it keeps getting better. This was a great purchase and I love getting into bed every night. For reference I am 46, a marathon runner, lift, and have two small children- as you can imagine, sleep quality is important because quantity isn't up to me.
Free sleep bundles, but they don't arrive before the mattresses
Mattresses are fine, but our problem is with the free "sleep bundles" (sheet/pillowcase sets) included with each mattress. We ordered two Star Hybrid split king mattresses on Nov. 29th. for $2400. Mattresses arrived on Dec. 5th but our sleep bundles aren't set to arrive until Dec. 20th. So if you were counting on using the sleep bundles when you got the mattresses, no luck. You'll have to wait for the sleep bundles or get your own before they arrive. Note that most of their mattresses must be unboxed and unwrapped within three weeks per their website instructions. I contacted customer service asking for a price adjustment. They replied rather curtly that the sleep bundles are freebies and we won't adjust price for you. I challenged them on their policy of shipping the mattresses long before the sleep bundles, as it costs the customers extra expense if they want to start using the mattresses immediately. Our story is that we got our own sheet & pillowcase sets long before the sleep bundles arrived, because we wanted to use our mattresses asap.
Health conscious and comfortable
I was very impressed with how affordable my Bear original mattress was as well as the use of health-conscious materials. Also, although the third-party company that offers discounts for hospital workers declined me, when I reached out to Bear directly with my info and documentation of being a hospital worker, they very kindly gave me the same discount which I very much appreciated. The mattress is firm and comfortable which is what I was looking for. I have been having some neck shoulder pain but think I need to research and look into what pillow I should be using with a firm mattress to help resolve that issue. Otherwise, I can tell I am not waking up during the night as much as I used to with my old pillow top mattress and that I am sleeping relatively well after nearly a month of sleeping on it.
We’ve been using our Bear Mattress for…
We’ve been using our Bear Mattress for several years, and it’s undoubtedly the best mattress we’ve ever had. I recently purchased one for our daughter as a wedding gift, and the online buying process was incredibly smooth. Thank you, Bear Mattress!
Overall solid
Customer service was good, the warranty and trial period are great. The mattress is better than previous ones I've had but still not quite perfect. However is was perfect for the budget
So glad we took a chance on the Bear Elite Hybrid!
Did a lot of research before purchasing a mattress. Got a great deal on the Bear Elite Hybrid Firm (medium) with adjustable base. Felt comfortable purchasing online due to their return policy. So glad we did! My husband and I both sleep so much better. His snoring is better and back pain is gone. I sleep completely through the night now and feel more rested in the morning. It really is a fantastic mattress for the money!
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