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À propos de l'entreprise

  1. Institut de beauté

Écrit par l'entreprise

Beauty Base Derby is a boutique, high‑quality esthetics studio focused on personalised, results‑driven treatments with a strong emphasis on skin health and client comfort. If you're in Derby and want a practitioner who blends clinical care with a warm, supportive experience, this business stands out as a top choice.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

As a bloke, and because it's a small venue . It was just me and Janna. That helped me enjoy the experience. Personal, one to one .

6 avril 2026
Noté 5 sur 5 étoiles

Excellent nail and brow treatment as…

Excellent nail and brow treatment as usual. I am extremely happy with the service and the results. Thank you!

13 mars 2026
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Réponse : Beautybasederby

Thank you for the 5-star rating! We’re so glad you enjoyed your recent nail and brow service. We appreciate your continued support and look forward to your next visit.

Noté 5 sur 5 étoiles

Wonderful service and great value

Wonderful service and great value for money beautician, have been going to Janna for years! Gel nails, waxing, lash lifts, everything she does is done WELL 💅

9 janvier 2026
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Réponse : Beautybasederby

Thank you so much for your lovely review, Sally! It has been such a pleasure having you as a client for all these years. I’m so glad you’re happy with your nails, waxing, and lash lifts—I always look forward to our appointments. See you again soon!

Noté 5 sur 5 étoiles

Janna is amazing!!

I go to Janna for everything! My brows, nails, waxing, facials and my all time favourite a massage 😍 I have always struggled with my back and being in pain, since going regularly to Janna, I am in less pain and she has helped me all round. Every treatment I have, I leave happy, I wouldn't go anywhere else!

17 février 2026
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Réponse : Beautybasederby

Thank you for the 5 stars, Ruby! I'm thrilled to hear the massages have made such a difference for your back pain. It is always a joy to see you and provide your treatments. See you soon!

Noté 5 sur 5 étoiles

Amazing person, never disappoints

Absolutely love coming to Janna. I was a nail biter before I met her and her designs never disappoint. If you love cute nails, go see Janna.

13 février 2026
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Réponse : Beautybasederby

Thank you so much for your kind words, Robyn! It makes me so happy to hear that you’ve been able to stop biting your nails and that you love the designs we create together. It's always a highlight of my day to see you at Beauty Base. See you at your next appointment!

Noté 5 sur 5 étoiles

My journey with Janna

I have been playing with the idea of Botox for some time so I contacted Janna at beauty base Derby for advice on next steps. She has been so amazing she never tried to over sell to me and actually really lifted me up about myself. She went through everything with me and made sure I knew everything I needed to know about my “ tweakments “ as she so fondly called them . She is warm and inviting and been nothing but professional start to finish. I am already highly recommending her to my friends. Thank you so much Janna.

12 février 2026
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Réponse : Beautybasederby

Dear Gemma Chapman,

Thank you so much for sharing your wonderful journey with Janna and for this fantastic 5-star review!

We’re delighted to hear that Janna provided you with such thoughtful, honest advice about your Botox treatment – her approach of prioritising education over upselling, and helping clients feel confident in their own skin, is something we’re incredibly proud of. We love that she’s made “tweakments” such a warm and approachable term too!

It means the world to us that you’re recommending Janna to your friends, and we’re so grateful for your kind words.

Thank you again for choosing Beauty Base Derby – we look forward to continuing to support you with your skincare and aesthetic needs.

Warm regards,

Beauty Base Derby

Noté 5 sur 5 étoiles

10/10 would definitely recommend

I’ve been going to Janna for a long time and wouldn’t want anyone else to do my brows. They come out perfect every time! Janna is always so professional and welcoming, she also makes the best cuppas. Would highly recommend!

6 février 2026
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Réponse : Beautybasederby

Dear Emma Melville,

Thank you so much for this brilliant 5-star review and for being such a loyal client of Janna’s for many years.

We’re absolutely thrilled to hear that you love your brows – Janna works incredibly hard to ensure every treatment is perfect, and it’s wonderful to know she consistently delivers results you’re happy with. We’re also delighted you appreciate her warm, professional approach – and be sure to pass on your kind words about her cuppas too!

Your recommendation means a great deal to us, and we look forward to welcoming you back again soon.

Warm regards,

Beauty Base Derby

Noté 5 sur 5 étoiles

I love my monthly visits with Janna

I love my monthly visits with Janna! She’s super friendly and we always have a giggle together. Best waxer and highly recommend her to anybody who’ll listen x

29 décembre 2025
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Réponse : Beautybasederby

Ah Lizzie, this made me smile! 🥰
I absolutely love our monthly catch-ups too — treatments and giggles are the best combination! Thank you for trusting me and for recommending me, it really means so much.
Can’t wait to see you at your next appointment 🤍

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Highly Recommend for Sports…

⭐⭐⭐⭐⭐ Highly Recommend for Sports Massage

I recently had a sports massage with beauty base (Janna ) , and I couldn’t be more impressed with the experience. Janna made me feel comfortable and took the time to understand my specific concerns and areas of tension.

The treatment itself was excellent — firm, targeted, and clearly tailored to my needs. They demonstrated great knowledge of muscle groups and how to relieve deep tension, particularly in my shoulders and lower back. I left feeling significantly looser, lighter, and with improved range of motion.

What really stood out was their professionalism and expertise. They explained what they were doing throughout the session and offered helpful aftercare advice to prevent further strain.

If you’re looking for an effective, results-driven sports massage from a skilled and knowledgeable therapist, I would absolutely recommend Janna ,I’ll definitely be booking again!

11 février 2026
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Réponse : Beautybasederby

Thank you so much for taking the time to leave this wonderful 5-star review and for your kind words about Janna and our sports massage service at Beauty Base Derby.

We’re delighted to hear that you had such a positive experience – Janna takes great pride in understanding each client’s unique needs and tailoring treatments to address specific areas of tension. It’s fantastic to know that you felt the benefits with improved mobility and reduced tightness in your shoulders and lower back.

Our team is committed to combining expertise with clear communication, and we’re glad that Janna’s explanation of the treatment and aftercare advice were helpful to you.

We look forward to welcoming you back for your next session and continuing to support your wellbeing.

Warm regards,

Beauty Base

Noté 5 sur 5 étoiles

Janna is a lovely lady

Janna is a lovely lady. Very professional friendly always got a smile. Would 100% recommend her.

5 janvier 2026
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Réponse : Beautybasederby

Thank you so much Linda 🫶
Your kind words truly mean the world to me. I’m so grateful for your trust and recommendation. It’s always a pleasure having you in the salon and I’m so glad you feel welcomed and looked after every visit.
See you again soon ✨

Noté 5 sur 5 étoiles

Provides Artistic Beauty

In all honesty, someone I trust with all my heart to make me impressively beautiful every single time I visit and is sure proven when you experience this yourself!

I feel welcomed even on cold dark days with warmth, laughter and Janna definitely brings back the glow to your life!

Reasonably charged for the treatments you need on a frequent basis is just priceless!
More importantly the fact you leave with knowing you feel great with the service and care received.

Janna is passionate about her work and a talented beautician who listens and understands exactly what your needs are, I sure am a regular client, who will continue going back routinely for all my beauty requirements.

11 février 2026
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Réponse : Beautybasederby

Rae, I honestly can’t thank you enough for such a beautiful review 💫
Your trust and loyalty mean everything to me. My goal is always to make every client feel confident, comfortable and truly cared for, so knowing you feel that way makes it all worthwhile.
I’m so grateful to have you as a regular client and I look forward to many more appointments together 🤍✨

Noté 5 sur 5 étoiles

Always made me feel welcome

Always made me feel welcome! Explains what she’s doing as she’s doing whatever treatment I’ve booked for. Can always have a laugh but is professional when it’s needed, which I think is the best!!!

11 janvier 2026
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Réponse : Beautybasederby

Thank you so much Tamara 🤍
I’m so glad you always feel welcome — that’s exactly how it should be! I truly believe understanding what’s happening during your treatment helps you feel relaxed and confident in the process.
And yes… a little laugh is always included free of charge 😄✨ Professional when needed, but never too serious!
Thank you for your continued support, it means more than you know 🤍
— Janna | Beauty Base

Noté 5 sur 5 étoiles

Ive been going to Janna for several…

Ive been going to Janna for several years. I regularly have my nails done and last year ventured into botox & filler. I was apprehensive and wanted to ensure I looked natural. Janna did an amazing job and I have been really happy with my results. I even had my lips done, plenty of numbing cream was used and Janna made sure I was comfortable throughout, again really happy with my results. My friends have also started visiting Janna for eyebrow tattooing and nails. Down to earth and friendly.

12 janvier 2026
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Réponse : Beautybasederby

Thank you so much for the review, Karen! I know venturing into botox and filler can feel a bit nerve-wracking at first, so I’m really glad I could put you at ease and achieve that natural look you wanted. It’s always a pleasure seeing you, and I’m so happy your friends are enjoying their visits for nails and eyebrow tattooing as well!

Noté 5 sur 5 étoiles

Janna was recommended to me by a friend…

Janna was recommended to me by a friend after I complimented her amazing microbladed brows, and I’m so glad I followed the recommendation. Janna is welcoming, professional, and very knowledgeable.

Since my initial microblading appointment, I’ve been back several times for aesthetic treatments and I couldn’t be happier with the results.

Every treatment is thoroughly discussed and tailored to me and the results I want to achieve. The aftercare advice and follow-up conversations really stand out — I always feel safe, confident, and well supported.

I’ve recently had people comment on my brows saying that they were a 10/10.
I’ve also been told that I haven’t aged at all and I must be ‘bathing in the fountain of youth’!!

I wouldn’t go anywhere else for my aesthetic treatments and couldn’t recommend Janna enough.

10 février 2026
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Réponse : Beautybasederby

Thank you so much for the wonderful review, Sarah! I absolutely love the 'fountain of youth' comment—that is the best compliment I could receive! It’s been a pleasure seeing you for your microblading and aesthetics, and I'm so glad you feel well-supported throughout the process. See you soon!

Noté 5 sur 5 étoiles

My go-to Beauty Salon! Wouldn't go anywhere else!

I’ve been coming to Janna at Beauty Base for about 7 years now for my nails and eyebrow wax and tint, as well as lots of other treatments over the years, and I honestly wouldn’t go anywhere else. I've seen Janna's business evolve over the years and is something she should be immensely proud of. I know I am!

Janna is always so friendly, welcoming, and professional, and she instantly makes you feel comfortable every time you visit. The kettle is always on, which just adds to the lovely, relaxed atmosphere and makes it feel like a real treat rather than just an appointment.

Treatments are consistently excellent, and the attention to detail is second to none. It’s clear how much care and passion Janna puts into everything. I always leave feeling really happy with the results and looking forward to my next visit. Highly recommend to anyone looking for great treatments and a genuinely warm, welcoming salon!

24 janvier 2026
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This is such a glowing review! Seven years of loyalty really speaks volumes about my work and the atmosphere I have built at Beauty Base.Thank you so much for the lovely review, Kat! It has been such a pleasure having you as a client for the last 7 years. I’ve loved seeing our journey together, and I'm so glad you feel at home here. The kettle is always ready for you—see you at your next appointment!

Noté 5 sur 5 étoiles

A skilled practitioner

I have been going to Beauty Base for over 1.5 years for waxing. I find Janna to be friendly, knowledgeable and extremely skilled in her practice. She instantly puts me at ease with her warmth and humour, and makes me feel like a valued customer every time.

30 janvier 2026
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Réponse : Beautybasederby

Thank you so much for the lovely review, HS! It’s been a pleasure seeing you for your waxing over the last year and a half. I’m so glad my humor and warmth help put you at ease—making my clients feel valued is exactly what I strive for! See you again soon!

Noté 5 sur 5 étoiles

Great brows!

I've been coming to Janna for years. Very friendly and professional. Wouldn't let anyone else touch my eye brows. Very good prices for quality work.

17 janvier 2026
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Réponse : Beautybasederby

Hi Sam, thank you for the 5-star review! I really appreciate your loyalty over the years and your kind words about my brow work. It means a lot that you trust me with them, and I’m glad you feel you’re getting great quality and value.

Noté 1 sur 5 étoiles

Unprofessional/unhygienic/rude/untrustworthy!

Unprofessional to say the least.. I asked janna very kindly for my money back as the full £31 was taken out of my bank account for a hybrid lash infill 4 days before my before my appointment. I’ve been to janna for 2 years and always booked though her online booking system and paid through online banking on the day of my appointment and never once let her down with payment and always showed up for my appointments. I was also told by janna when using her new booking link the money will NOT be taken out of my bank account putting my bank details in was just to secure my slot of my money would be safe.. so I was very confused to why the full £31 was taken out 4 days before my appointment when I was told that definitely wouldn’t happen. I explained to janna I wasn’t expecting the full £31 to be taken and she explained it was a “small deposit” janna then told me it was business and nothing personal and then told there was nothing she could do to help me And I would of had to pay on the day anyway.. which would of been fine because I was prepared to pay on the day not 4 days before my appointment when I was again promised that would not happen and never has before.. I told janna how upset I was over this and she asked me if I was “okay in the head” and “not to have treatments I can’t afford” even tho I was clearly lied too. So I again expressed how hurt I was to janna and I was told to “f*** off” and she will now “send me my f****** money back when she receives it”.. I then wrote a bad review due to my experience with her and she threatened to come to my house where I have 2 small Children and that I was a “spiteful b*tch” for leaving her a bad review.. and I have every single message to prove this.. I’m very shocked and extremely disappointed with the way janna handled this situation, Especially with her being the “professional” . Then her lying about the messages being edited/fake made it 10x worse🥴🤦🏼‍♀️ stear clear❌ she also vapes in your face while applying lash extensions very unhygienic.. head over to rose Elliott on Facebook all the receipts and proof are all there as Janna keeps getting everything taken down and trying to hide what really happened!I wonder why..🤔

2 décembre 2025
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