Beaverbrook Avis 

Great property! Great food ! Service could be more professional! Had a drink in the terrace which was always lovely. Asked for the cheque. We asked Waitress to divide the total by 4 pax's. She adds a £1 extra on each bill on top of service but without telling us!! Is that honest? When questioned she says something was wrong with her phone. Really ? I call it dishonesty!! Didn't made a fuss. Will always double check my bill when dining or drinking in this place !!! Operations need to hire honest staff or better trained pls

amazing reservations team thank you to Daria who was very helpful and accommodating. pleasure as always to beaverbrook staff

Having not been out for 8 months due to cancer and looking after my toddler. I was really looking forward to my Birthday lunch at Beaverbrook (first time visiting). The first half of our experience was wonderful, welcome, drinks, nibbles, starters mains and service. The second half was diabolical. I emailed that evening to explain what happened. I received a generic email back. Five days later l chased it up. I got a fob-off email back. Nine days later it's crystal clear Beaverbrook couldn't give a toss about customers like us ( normal professional people) nor that we received an unacceptable and substandard experience. On that basis. 100% Completely Avoid!! this place. There are MUCH better places to go!

Just been to the skate and dine lunch which was amazing food and very good value, had lunch in the Japanese grill, 3 course lunch and then ice skating with beautiful music and hot chocolate afterwards. Such beautiful grounds, staff all lovely as usual. Definitely a favourite. Thank you.

Went to Mrs Beeton’s restaurant at the village Beaverbrook hotel for a Friday night treat dinner ! We arrived early 6.45pm , absolutely dead , zero atmosphere ! More like a Monday night than a Friday night ! My 9 year old old son had the kids fish and chips, not worth the £30 , cold slimy fish , yuk ! I stupidly ordered the burger and chips , probably one of the worst burgers I’ve ever had ! Tasteless and dried out burger ! Washed down with a glass of Rioja, the bill was ridiculous! I’m all for expensive restaurants, but please give the customer and experience worth paying for that actually makes them want to come back ! Also really fussy menu , what is the point , especially when you can’t even get an over priced burger and chips right ! What a shame ! I definitely will be warning everyone how rubbish and over priced it was ! Come on Beaverbrook sort it out !

Nice and helpful service from Maisie in your Birkenhead branch...pleasant and helpful an asset to you

Very good place, lovely grounds

We were celebrating my partner’s birthday in the Garden House Restaurant. The starter she ordered was as sweet as a dessert. The steak I ordered was nearly half full of fat. The above plus her main course, two glasses of wine and a dessert, which we shared, came to more than 200 pounds.
Although Beaverbrook acknowledged my complaint and confirmed that I will be hearing from the management, there’s been radio silence from them to date.