Bed Kings Avis 

1 500
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible delivery service. Delivery was due and was told delivery van broke down. Fair enough that can happen. 2 days later delivery rescheduled between 5-8pm. Update at 6pm that delivery would be 11.... Voir plus

Noté 1 sur 5 étoiles

This company are complete scammers, paid a lot of money for a tv bed. Weeks and weeks go by, awful to contact and speak to someone. When we did manage to speak to someone they would lie saying it’s wi... Voir plus

Noté 5 sur 5 étoiles

All in, the buying experience has been top notch. Bedroom furniture ordered on-line, delivery time & date was as stated. The driver kindly took our delivery into the garage as I am disabled & couldn'... Voir plus

Noté 5 sur 5 étoiles

I used bed kings for the first time with the Lancaster cream sets of drawers, I am totally amazed, at what solid heavy top quality furniture, brilliant to look at ,so elegant, and top value for money,... Voir plus

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de meubles de chambre à coucher
  3. Magasin de matelas

Écrit par l'entreprise

Bed Kings is an online mattress, beds and furniture retailer. Offering the highest quality at competitive prices with excellent service.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(1 500)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company

So easy to order.
Excellent delivery despite living on the Isle of Wight.
Phone communication excellent

2 janvier 2025
Noté 3 sur 5 étoiles

I ordered my furniture in the summer…

I ordered my furniture in the summer time and it did state that they would only be getting more stock in October. I was ok with this and went ahead and paid . Then in October I was sent an email saying it was now going to be December before I would receive it. Again I was ok as I liked what I had chosen, but did say if it was any longer I wanted my money back. Beginning of December I finally got the furniture, but when trying to put the legs on I noticed one didn’t have a screw in it for me to attach it onto the draws. I emailed straight away and the day after I got an apology. I was asked to take a photo which I did and they had a new leg with me before the end of the week. So I had a couple of issues but on the whole I think they did their best so I thank the company

3 décembre 2024
Noté 5 sur 5 étoiles

Wow! What a lovely chair

Wow! What a gorgeous chair. The delivery drivers were lovely and helpful and were excellent problem solvers (trying to get it through the door) The chair is huge and comfy. Would definitely order again.

20 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

I haven’t used the beds as yet they…

I haven’t used the beds as yet they seem ok but the feet look rather flimsy! Hard the get the second bed underneath with the better mattress on One bed arrived with a rip in the lining. I had asked for them to be delivered upstairs but they didn’t and were left blocking my hallway! Not a great experience with this company

3 décembre 2024
Noté 5 sur 5 étoiles

A perfect trundle bed

We had been searching for a trundle bed that accommodated deep 3 ft mattresses.The order was simple to make and we were glad we opted for the extra charge to take the bed to the bedroom and also to assemble it and take the packaging away. It was delivered in the time frame given. The delivery drivers were friendly and polite and respected our property. Please thank them. We are very pleased with our purchase. Really good idea to be able to zip them together, worth the extra cost.

9 décembre 2024
Noté 1 sur 5 étoiles

TERRIBLE SERVICE

I paid for assembly, it took a week for them to tell me this wasn't an option. I had to chase to get the refund. I'm still waiting on a delivery date. Terrible service. I hope when/if the furniture arrives it's good quality

3 décembre 2024
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Réponse de Bed Kings

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with Bed Kings didn’t meet your expectations, and we apologise for any inconvenience caused.

We take all customer concerns seriously, and we'd love to resolve this for you. If you could kindly provide more details about the issue you encountered, we’ll do everything we can to address it and ensure you’re satisfied. Your feedback is invaluable in helping us improve our service.

Please feel free to reach out to us directly at support@bedkings.co.uk, and we’ll be happy to assist you further.

We look forward to the opportunity to make things right.

Best regards,
The Bed Kings Team

Noté 4 sur 5 étoiles

Ordered a couple of chest of drawers

Ordered a couple of chest of drawers, came just in the 6 week window but I did have a couple of updates.
Flat pack with good instructions , we did have a little trouble with the drawers but that was us!
Overall very happy and would order from them again

29 novembre 2024
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Réponse de Bed Kings

Thankyou for your review, your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 5 sur 5 étoiles

Really pleased with purchase

Really pleased with purchase. The bed is as advertised, and the delivery was just over two weeks from purchase date.

20 novembre 2024
Avis spontané
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Réponse de Bed Kings

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 5 sur 5 étoiles

Excellent service

Despite being horrendous weather and towards the end of a very long day the bed arrived and the men were very friendly and put up the bed quickly and efficiently. They rang an hour before they arrived which was helpful too. Everything was taken away. Recommend. The bed is as I expected. Appears robust.

23 novembre 2024
Avis spontané
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Réponse de Bed Kings

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 5 sur 5 étoiles

Outstanding Service from Start to Finish!

I couldn't be more impressed with the service I received for my bedroom furniture delivery and assembly. From the moment I placed my order, everything was seamless and professional.
The delivery team was punctual and arrived exactly when they said they would, which is so rare these days. They handled my furniture with care, ensuring there wasn’t a single scratch or ding during transit. What stood out the most was their attention to detail during the assembly process. Every piece was meticulously put together, and they even cleaned up after themselves, leaving my bedroom spotless and ready to use.
The team was friendly, efficient, and clearly took pride in their work, which made the entire experience stress-free and enjoyable. The furniture itself looks stunning and is of excellent quality, perfectly matching the online description.
If you're looking for a company that delivers on its promises and goes above and beyond, look no further. Highly recommend them and will definitely use their services again in the future!

23 novembre 2024
Avis spontané
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Réponse de Bed Kings

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 5 sur 5 étoiles

The men were polite helpful and tidy …

The men were polite helpful and tidy willing to slightly adjust position of furniture. Late night delivery but done within the hour.
Well done

4 novembre 2024
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Réponse de Bed Kings

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 5 sur 5 étoiles

Would recommend

Reliable service, they notified me the day before delivery as I was first on there route. They were quick and polite.
I am very happy with the service I received.
The furniture is good quality and looks as expected

23 novembre 2024
Avis spontané
Logo de Bed Kings

Réponse de Bed Kings

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 2 sur 5 étoiles

My bed has arrived but the rest of my…

My bed has arrived but the rest of my bedroom furniture hasn’t arrived and there has been no communication.

4 novembre 2024
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Réponse de Bed Kings

Hi Pauline,

We take all customer concerns seriously, and we'd love to resolve this for you. If you could kindly provide more details about the issue you encountered, we’ll do everything we can to address it and ensure you’re satisfied. Your feedback is invaluable in helping us improve our service.

Please feel free to reach out to us directly at support@bedkings.co.uk, and we’ll be happy to assist you further.

We look forward to the opportunity to make things right.

Best regards,
The Bed Kings Team

Noté 3 sur 5 étoiles

The service is not great

The service is okay at best, the furniture turned up damaged, after already taking nearly two weeks to turn up, then had to wait another 5 days to assemble furniture, which also we found had another damaged panel but ended up using as we had to get furniture set up in bedroom.
The bedroom furniture is very cheaply built and Wardrobe doors are bowed as well.

1 novembre 2024
Noté 5 sur 5 étoiles

Fabulous wardrobes

Fabulous wardrobes, easy to assemble, and look beautiful, very very pleased! Customer service was excellent. Would highly recommend.

1 novembre 2024
Logo de Bed Kings

Réponse de Bed Kings

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

Noté 1 sur 5 étoiles

Very Dissatisfied

My order was over 3 weeks late which I appreciate was not your fault, but I contacted you on 5 occasions to chase things up and was told that you would come back to me with an update, not once did you do that.

I booked the 'room of choice' service, the delivery driver was on his own and would only delivery to the front door of the apartment block.

I am very unhappy with your service and will not be recommending Bed Kings to anyone.

5 novembre 2024
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Réponse de Bed Kings

I am sorry that there was a delay in the delivery of your product.

The room of choice service was not selected with your order so the delivery was carried out as a standard free delivery to the main entrance.

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