Beerentalsmalta Avis 7

Got charged 2 times for nothing, no explanation, no answer from company..

Thieves and liars
Booked car through discovery card
Arrived a little early to be told we were a month early to start, should have run then!
Charged extra we didn’t agree in our booking with discovery card, who we told and they didn’t do anything!
Car filthy
No fob working
No power, basically an old nail
Took it back early where other customers were being fleeced

Heard nothing about the condition
Over charges or anything

KEEP WELL CLEAR OF THESE AND DISCOVERY CARS

scam

charge € 35 airport charge (hidden costs, not allowed in EU LAW)
charge € 40 for a half a tank gas (worth € 15) (also not allowed under EU law).
Charge € 35 early return fee although there is no staff present. You just return into a key box.

Avoid Beecar / KWL Group Rentals – borderline scam
Beecar operates under several different brand names through the KWL Group — all from the same small office with just one person. The car I received was in terrible condition: the dashboard lit up with multiple warning lights, and the front tires were worn down to the safety limit.

At pickup, they tried to pressure me into buying their insurance even though I clearly explained I was already fully covered by a third party. The whole experience felt dishonest and unsafe.

Don’t waste your time or money — their cars are all high-mileage (100,000+ km), poorly maintained, and absolutely not worth the risk.

The rental car itself for 3 days was around €25. However, when we arrived we swiftly discovered that they had tacked an "airport fee" and an "after hours fee" - neither of which had been mentioned before we were sat in the office - which came to €65.

These fees were not in the fine print. They were not in any print. Book from these chancers at your peril.

This “KWL group”, a small operation by a family (from India from what I was told by their staff), apparently run a number of car rental labels in Malta, including “Beerentals”. Usually I prefer small family run companies, as they tend to offer better service than the multinationals. Not in this case though.
The short version: The whole thing feels not trustworthy to me. I seriously doubt the credibility of the many positive google reviews for this “bee rentals”, based on which I was lured to book with them. In fact they cannot be found in google at all any more, at the time I write this review.
The details in chronological order: (1) they added a hidden airport fee €30 on the invoice, which is highly unusual for airport based rentals internationally and hasn’t happened to me before in Malta, where I rent cars frequently. (2) they actually charged my credit card with the security deposit instead of only blocking the amount, contrary to the standard practice in the industry (in which I am myself since decades). (3) the security deposit was a whooping €1500, which is a lot for the small car category, and certainly more than the entire car I was given is worth (more on this presently). (4) although my flight arrived with 2 hrs delay, they wrote the original starting time in the rental contract. Again, quite unusual. (5) I was given a “similar” car to the one I booked, which was certainly not the SUV category advertised, but a minimum category. (6) the poor car was in a despicable condition: Battered everywhere, featuring countless scratches and bumps, dirty and seriously worn out on the inside, it had over 105.000km, the gearbox screeching.
So before I even exited the parking lot, the “KWL group” had ticked all the boxes for bad customer service and penny-pinching.
After a few kilometres of driving I came to very much doubt that the car was streetworthy. I returned it voluntarily after less than 48h (the booking was for more than a week) and after less than 40km because my life is not worth the risk.
People at KWL group, if you are reading this, let this veteran car find its final peace and don’t try to squeeze any more money out of it. Or out of your clients for that matter.
Many photos and documentation of everything I mentioned above are available, so no denials please.