The Blazer I ordered didn’t look anything like the picture. It wasn’t finished. No lining inside, just the outer skin, with loads of excess material flapping around the neck and collar. False pock... Voir plus
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I am really unhappy with what I received . I was so looking forward to a ‘cashmere’ pink jumper . What arrived was far from its description . The colour was dull not like the vibrant photo we all see... Voir plus
Finding great design, finish, and quality in men’s fashion has been a reliable in store experience up until now. I took a chance with Bellezza Republic online and was literally blown away. The clothes... Voir plus
The jumper that arrived is very poor quality and nothing like the description or the pictures. My daughter bought for my birthday and is really disappointed. She paid £30 and received something badl... Voir plus
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257 avis
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Poor quality products, false advertising
Items received are different from pictures on website, and definitely not the claimed cashmere... Cheap low quality items being sold at a high price. I have requested a refund and had no response in over a week.
23 mars 2024
Avis spontané
Réponse de Bellezza Republic
Hey Sophie! I really appreciate your honest review and I apologize if we caused you frustration. We wouldn't want you to stay unhappy with your experience! Our customer support team has been notified of your return request, and they will be reaching out to assist you promptly.
Poor customer service
I received my item but it’s too small. I have reached out to return the item but had no response in over a week. I am very disappointed with the customer service. I won’t be buying from this company again.
16 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Holly! Thank you for your honest feedback! I'm really sorry to hear you haven't received a response to your return request. It's definitely not the experience we aim for, and I totally understand your frustration. I see our customer support team has reached out to you, and they're on it, working hard to help sort things out. We're here to make things right for you, so please hang tight, and we'll do our best to get everything sorted ASAP.
Very nice style and quality of the 2…
Very nice style and quality of the 2 jackets I bought. Great customer service.
A suggestion: you should offer the option to ship using DHL or similar even to pay by the customer. In my case I surely prefer that.
15 avril 2024
Avis spontané
Réponse de Bellezza Republic
Thanks for the glowing review, Juan! We're glad to were pleased with the quality and style of the jackets you purchased, as well as the support you received from our team. Offering shipping options like DHL is definitely something we'll look into, so thanks for sharing your suggestion! If you ever need anything else or have more ideas, don't hesitate to let us know.
Shipping is fast but cut is not that nice..
Shipping is fast. However the material of the pants that I purchased could be better. Also the cut is not that close or nicer as shown on photo. In addition it’s not true to size and the cut is smaller.
10 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Julia! Thank you for your honest feedback! We're glad your order reached you promptly, yet I am so sorry to hear that you weren't happy with the cut, fit and material. Your input matters to us, so please feel free to reach out to us directly at support@bellezza-republic.com, and our dedicated team will be more than happy to assist you and find a solution to address your concerns.
Completely different jacket than advertised
Completely different jacket than the one advertised, down to different number and color of buttons, in addition to stitching, cut, and texture of fabric. Let’s see if the return process works out, but yeah, I feel fairly scammed.
13 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Randal! I'm really sorry to hear that the jacket you received didn't match your expectations. That's definitely not the experience we want for our customers. I see that you're already in touch with our support team, and they're working hard to sort this out for you. We'll do everything we can to make it right. Thanks for bringing this to our attention, and we appreciate your patience as we work through this.
So far so good
So far so good, communication from the brand was good and now to see the actual product when it arrives
11 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Sam! Thank you for your feedback! We're glad to hear things are going well for you! Communication is something we value, and we're committed to keeping you in the loop every step of the way. We can't wait for you to see the product when it arrives. If you need anything or have any questions, feel free to reach out anytime. :)
Not easy to get refund…
Unhappy with quality of product and very difficult to get a refund!
Site shows 14 day return and 30 day return ?
It is 14 so details misleading.
Would not use again.
19 mars 2024
Avis spontané
Réponse de Bellezza Republic
Hey Chris! Thank you for your honest feedback, and I'm so sorry to hear about your dissatisfaction with the product and the challenges you faced with our return process. Our return policy aims to strike a balance between ensuring customer satisfaction and managing our inventory effectively. Generally, our return window is set at 14 days to allow for timely processing and maintain product quality. However, we do do accept returns of up to 30 days from remote locations. I apologize if this caused any confusion. If you have additional questions or need more , please feel free to reach out to our customer support team at support@bellezza-republic.com and they will do whatever they can to help resolve the issue for you.
Absolute scammed by this website
Absolute scammed by this website. The so-called cashmere is fake and the colour of the design is totally different from the website. It is obviously a scam. The product feels like a 10 dollar item though I paid 68 for it.
2 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Joan! Thank you for your honest review, and I'm so sorry you were disappointed with your order. This is definitely not the kind of experience we would have wanted for you. To make it right, we'll be reaching out to you via email shortly to discuss this matter further and find a solution. Thanks for bringing this to our attention, and we look forward to getting this sorted out for you.
Réponse de Bellezza Republic
Thanks a bunch for the positive feedback, Amir! We're really glad you're loving the fabric and design of your purchase. We can't wait for you to try our other styles! :)
Nice range of clothing…with a very easy…
Nice range of clothing…with a very easy website to navigate
5 avril 2024
Avis spontané
Réponse de Bellezza Republic
Thank you so much for your awesome feedback, Claudia! I'm glad you like our clothing range and that you've had a smooth experience with navigating our website.
Wish I had paid attention to these…
Wish I had paid attention to these reviews before purchasing from them. Very disappointed. Would definitely NOT buy from them or recommend to anyone else!
10 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Janet! I'm extremely sorry to hear you were disappointed with your purchase! Your feedback matters to us, and it would be great if you could reach out to our support team via our contact form, or directly via email at support@bellezza-republic.com with your order details and they will do their utmost to address any concerns you might have. Thank you for sharing your thoughts!
Well I haven’t received my order yet
Well I haven’t received my order yet. But what I see from the ads they look elegant
1 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Lydia! Thank you for your review! Don't worry your order is on its way and I'm sure it will be worth the wait. :)
Hello, please return back my money, because I didn’t receive my order
Hello, please return my money 52500 KZT- 110 USD, which I payed on the 03 April, because the delivery should be in 3 days. And now already 7 days passed. And the feedbacks of the quality of your clothes are very bad. I ask you officially to return back my money.
3 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Irina! I'm sorry for any confusion regarding the delivery times. Deliveries to Kazakhstan can sometimes take a few weeks due to international shipping processes, as mentioned in our shipping policy page. However, rest assured that your order is on its way. We've sent you a tracking number via email when your order was shipped, which you can use to monitor the delivery progress. Our customer support team is available 24/7 should you have any other questions or concerns, and you can reach us via our contact form on the website or directly via email at support@bellezza-republic.com.
Quality winter jacket good price good fit!
They kept in touch with progress of order. When it arrived I was happy with quality of jacket. It was thicker than I expected, which is fine. Material quality was good. I was concerned with fit, as that can be problem with remote ordering. Fit was excellent across shoulders and length of sleeves was excellent. Very satisfied with quality and price.
29 mars 2024
Avis spontané
It is the worst clothes
It is the worst clothes I have received. They are not similar to photos so expensive for very cheap quality. Even return is not straight forward.
7 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Mahsa! I really appreciate your honest review and I apologize if we caused you frustration. We would love to make it right, so our customer support team will be reaching out to you via email shortly to address your concerns and find a solution. Thank you so much again, and we look forward to resolving the matter for you.
The customer service was very helpful
The customer service was very helpful, really appreciate your support during my time of communication.
1 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Safiatu! We're glad we could support you with your order inquiries. Thank you so much for your awesome feedback -- it means a lot to us! :)
Although I haven’t received my order…
Although I haven’t received my order yet, the ordering process has been very “personalized “ and I have received updates about my purchase-thank you. Can’t wait to try on my clothes!
7 avril 2024
Avis spontané
They aim to please, but be careful.
My experience with Belleza republic was pleasing in every way.
I'm highly impressed with the quality construction of my items and awesome discount pricing!
Customer service provided frequent updates re my purchases and the personal requests. I do advise shoppers to make sure you order the right size. Belleza's Return policy does not pay for shipping and international charges are very expensive for the customer. You end up only getting 60% refund of your purchase price. Beware when ordering from abroad
1 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Gwendolyn!
Thank you so much for your lovely feedback! We're thrilled to hear that you were impressed with the quality construction of your items and enjoyed the discounted pricing. We work hard to meet expectations like yours, and we're glad you appreciate our personal attention to your requests. We're looking forward to serving you again in the future. :) Thanks again for your support!
Bellezza Republic worse material please…
Bellezza Republic worse material please don't waste your money :Despite paying £95 I received a Chinese suit that looks nothing like the picture. I would advise you to ignore this Chinese website and product. It is of poor quality, one of the cheapest i have ever seen. Even H&M offers better quality for £10. Ignore this and do not purchase from this site
4 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hi Roza! I'm so sorry to hear the product you received didn't meet your expectations! To help us understand this better, please contact our customer support team at support@bellezza-republic.com and provide us with more information so we can discuss your concerns and address these as promptly as we can. Thank you once again for sharing your feedback!
One out of three ain’t bad
Ordered 3 items and only one turned out to be what I expected. Always difficult when ordering online but fabric descriptions of two didn’t match what they turned out to be. Due to amount of time it took for items to arrive I had given up on them.
4 avril 2024
Avis spontané
Réponse de Bellezza Republic
Hey Rees! I'm genuinely sorry to hear about your disappointing experience with your recent order. We value your feedback and want to make sure you are 100% satisfied with your purchase. We encourage you to reach out to our customer support team at support@bellezza-republic.com with the details and they will do everything they can to resolve this for you. Thank you for bringing this to our attention!
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