Bells Motor Group Avis 

1 869
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We called into the Kia dealership and were fortunate to meet up with Neil. We are new to considering an electric car and Neil is hugely knowledgeable about all things auto-electric. We weren’t sure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve just bought my car from Bells Kia in Bedford and honestly couldn’t have asked for a better experience! From start to finish, everything was so easy and stress free. A massive thank you to Ja... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Product recall initiated through DVSA and Kia. I contacted Bells who were swift to book me in and today the service was also swift and efficient. I was greeted with a smile, always the best way to b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure it was to be guided through our car purchase with Neil Sidebottom at Kia, Bedford Road, Northampton. Neil was professional, supportive and reliable throughout the whole process. We a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Concessionnaire Kia
  3. Concessionnaire Volvo

Écrit par l'entreprise

Visit Bells Motor Group in Bedford & Northampton, established dealership and servicing specialist. Get in touch today to arrange a test drive.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 869)

276 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really good service and very helpful…

Really good service and very helpful staff. Very knowledgeable, we're able to answer any questions I had.
Thank you

2 mars 2026
Avis spontané
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Réponse de Bells Motor Group

Dear David, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Superb service with excellent friendly…

Superb service with excellent friendly and capable staff.

2 mars 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Chris, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Noté 2 sur 5 étoiles

Car went in for a service , main fault ignored

Car went in for a service
Never owned a Hybrid before and didn’t notice that the electric system was faulty 2019 xc90 recharge
Informed Volvo of my thoughts after doing some digging online
It seems Volvo has an issue with the erad system which many recharge engines fail . Volvo know this and Bells refused my calls for Fixing as Volvo want it kept quiet
Do not buy a Huybrid Volvo please google the intermittent dangerous change from electric to pertol

20 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Steve, I am sorry to read your recent review. I have raised this to our management team to investigate. A member of our Service team will be in touch to discuss further. Kind regards, Katie - Bells Motor Group

Noté 5 sur 5 étoiles

Ali is fabulous! 5 🌟

What can I say! Ali is great!
I purchased my KIA from him and just today picked up my daughter’s new KIA. Ali is so informative, friendly, down to earth and just a pleasure to deal with! Nothing is too much for him.
Goes above and beyond! If anyone is looking for a new KIA definitely Ali is your man! 🤩

1 mars 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Vic, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Ali. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Car purchase

Excellent service throughout and well looked after from selling our old car to buying new. Special thanks to Luke for his patience and help.

23 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Karl, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Great service as always

Great service as always. Would definitely recommend this company.

26 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Mark, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

We recently purchased a car from Kia Bells

We recently purchased a car from Kia Bells Northampton and had an excellent experience thanks to Neil. He was professional, knowledgeable, and made the whole process smooth and stress-free. We truly appreciate his help and would highly recommend him to anyone looking to buy a car.

9 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Michaela, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Excellent, friendly and successful customer service

We have been absolutely delighted with the service we have received from Luke Burkett at the Kia showroom. From our initial inquiry to the demonstration of our new vehicle Luke has given nothing but excellent attention to detail, help and guidance for us as customers and a really comprehensive explanation of our new vehicle. His friendly manner and clear explanations have really helped us to enjoy a very smooth process. We would highly recommend Bells Motor group.

24 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Mike, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

I am one very happy customer

I am one very happy customer. Ali assisted me in trading in my old sportage and with purchasing a new hybrid model providing me with a great deal and excellent customer service from start to finish. Would highly recommend Kia Northampton and to speak with Ali.

31 janvier 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Hayley, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Ali. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Highly recommend very well looked after

Luke really looked after us throughout our whole experience of buying our Kia Sportage from him, and will be continuing to look after and support us in putting my personal plate on the new car once the logbooks are all updated. There was no hard sell he was just very keen to help and offer us lots of advice before we decided to go ahead. We’d be very happy to recommend him and Bells Kia to anyone looking for a new or used car.

20 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Yvette, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Ali Reza Absalar is a great salesman.

Ali Reza Absalar is a super friendly salesman; not in the least bit pushy but really eager to help find the right car for us. The last time that we bought a KIA was over 25 years ago but we were won back by a great range of used cars and a great salesman.

19 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Suzie, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Ali. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Kia stonic

Dealt with Luke and Andy at bells Kia in Bedford trading in our car for a Kia stonic. Very professional and helpful in dealing with us. Made it very stressfree and easy. Would definitely recommend using this branch when you get a new car.

19 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Rhys, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke and Andy. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Great customer service and excellent…

Great customer service and excellent service

18 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Duncan, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Stress free experience

Luke made my car buying experience comfortable and stress free. There was no pressure. Luke was very knowledgeable and his relaxed approach me feel relaxed. My test drive was enjoyable and allowed me to test a range of the Niro's features. I feel that I got a good price trading in my old car too.

I'm delighted with my new car! Luke was happy to spend as long as required to give me a detailed handover and I feel quite happy and reassured that I can contact him in the future should I need to.

17 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Mel, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

just purchased a Volvo V 90 4month old…

just purchased a Volvo V 90 4month old rang the company and spoke to a lady called Jasmine. She was very polite and courteous and very helpful. She explained all about the car left a deposit and did a deal. She organised delivery to my home Mervin the delivery driver was excellent very knowledgeable about the car set up my phone with the car first class experience.

12 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Andrew, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jasmine. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

I made an appointment to see a…

I made an appointment to see a salesperson for Thursday, On attending Kia showroom Bedford Road Northampton excellent customer welcoming by the receptionist. She invited us to have a seat and help ourself to a drink whilst she located the salesperson. The original person apologised as he was dealing with another customer but would introduce us to Neil Sidebottom, What an absolute pleasure to meet Neil, he listened to what I needed to pull a 2 ton Swift Caravan and having done my own research, to be tow legal, I knew roughly what I needed so excellent listening and understanding skills. He didn’t try and sell a vehicle which would be useless to tow. Discussed finance and trade in. Neil source a correct towing vehicle and allow a test drive. The vehicle was a good drive and I decided to purchase. All through the experience of purchasing Neil kept me informed. What excellent customer experience, excellent pleasant person who you could have a conversation and laugh with. I would fully recommend Neil to anyone purchasing a Kia

16 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Len, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Excellent dealership

Excellent dealership, was treated with respect and courtesy, Neil was polite and knowledgeable giving us a pleasurable experience. Excellent car well presented, excellent aftersales.

11 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Paul, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Great service from start to finish.

Great service from start to finish.
Special thanks to Neil Sidebottam for his attention to detail,care and patience.

12 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Fred, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Used car purchase

Contacted Bells re: a used Volvo XC40. Arranged to see the same day and test drive really easy to sort. Decided to buy. Thanks Luke for making the process so easy with no hassle.

13 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Paul, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Cannot fault Ben's endless patience as…

Cannot fault Ben's endless patience as we took a couple of weeks making up our minds. There was no pressure on us at all and it is to Ben's credit that he is so polite and calm, with great listening skills. The whole process was faultless and informative. Thank you.

9 février 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Pauline, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Ben. Kind Regards, Katie - Bells Motor Group.

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