Customer service is spot on, always quick to respond and a completely personal experience. Always arrives well packed in sustainable packaging. My cats love the dry cat food (it did take a couple o... Voir plus
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Lisez les avis des autres
Love the fact that you care so much about getting the recipe right and that you are vegan yourselves and understand how distressing it would be to lose a vegan cat food that works. We've really strugg... Voir plus
The newly revised recipe for the cat biscuits is a dream - my cat had been distinctly unimpressed with the previous recipe change (both taste and size) but is now back to gobbling them up when I put... Voir plus
My cat absolutely loves them, she isnt on vegan food by choice due to allergies to meat protein but she went crazy for the new food. The only thing I would day is the kibble size is still alittle smal... Voir plus
À propos de l'entreprise
À propos de Benevo
Écrit par l'entreprise
We've been making award-winning, certified plant-based pet foods since 2003. We pioneered vegan pet food in the UK and now our cruelty-free and ethical food is enjoyed by 1000's of companion animals around the world every day.
For food you can trust, try Benevo.
Coordonnées de contact
Unit 4 Downley Business Park, 12 Downley Road, PO9 2NJ, Havant, Royaume-Uni
- customerservices@benevo.com
- benevo.com
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I bought wet food for my cat
I bought wet food for my cat, and I have to say it hasn’t been the best experience. To date, I’ve purchased about seven different batches or more, and each time I open a new one, the food is noticeably different—the consistency, the smell, and even the texture vary. Sometimes the wet food is so dry it crumbles.
My cat will only eat it if it has a well-mixed, soft, and mushy consistency. Otherwise, I have to mix it with the old food just to get her to eat. The dry food is fine, but I can’t feed her only dry food, as it’s not healthy and can lead to dehydration.
The concept behind your company is fantastic, but you seriously need to implement better quality control. I’ve never encountered a product that changes so much every time I open a can.
Very surprised
I was curious about it and after i become Vegan myself I wanted to try with my cats and dog.
I am really positive
One of my cats eat it completely
My dog too
And the rest are switching
It is only a week that I start
The cats are all 16+ and I see huge difference already in behaviour
More alert
My dog too

Réponse de Benevo
Excellent all round service and the…
Excellent all round service and the cats like the biscuits. Thank you.

Réponse de Benevo
We loved that it is ethical and vegan, but after 3 months, our cats can't digest it anymore.
We loved that it is ethical and vegan, and that it looked like a fantastic chance to reduce our carbon foot print while feeding our two rescue cats. Initially, the cats loved it and kept looking healthy. Then after 3 months, the first cat started bringing the food up, but was healthy otherwise. 10 days later, the second cat started not being able to digest Benevo either, but was also healthy otherwise. The moment we gave them the food they had before, all settled immediately.
I still give three stars as it's ethical and vegan, although our cats can't handle the Benevo cat food that is currently available. Maybe in future, a different mix of ingredients might turn things around.

Réponse de Benevo
Love that we can get vegan cat food..
Love that we can get vegan cat food this is available. Our cat eats every scrap, only constructive comment I can make is that we find its a little dry. We add water to the tin when we are a 1/4 way through it but I am sure you have tried all recipes and its not as simple as that when you are making a product for the mass market.

Réponse de Benevo
Fast service and great products
Fast service. Great product (vegan cat chrunchies) that allows me to feed my pets something much less impactful to the planet - and they love it.

Réponse de Benevo
After trying lots of different plant…
After trying lots of different plant based options this is the one our doggo chose. She is fussy and can miss meals if she doesn't like it but she jumps on Benevo and really enjoys it. So I set up a subscription and every two weeks the package arrives. I am notified about dispatch and know when my parcel is arriving.

Réponse de Benevo
Great Cat Food, Efficient Service
It was quickly delivered, decent price and our little one loves it.
You can't ask for morethan that
Dog is very happy with your products
Dog very happy with your products, frankly it's amazing she will eat vegan!!
i placed an order for 2 x 12 packs of…
i placed an order for 2 x 12 packs of wet food, i paid over £60 and recieved my items from a company thet sell the product for £20 cheaper, i was willing to buy the same order every 2 weeks, now i will go to the other company save my self over £40 a month

Réponse de Benevo
Available stock and quick delivery
Going direct to Benevo meant that we could get the vegan dog food immediately. The product line was out of stock at many online suppliers

Réponse de Benevo
Our dog absolutely loved it!
Our dog absolutely loved it! We combined it with the Benevo dry food and she was enthusiastic to say the least :-)

Réponse de Benevo
We have tried Benovo looking for a more…
We have tried Benovo looking for a more ethical, vegan alternative. It's seasoned really well, so when I open the can it smells nicely, but what's most important is that our dog wolfs it all down with batting an eyelid. Our previous attempts with vegan food of other brands were always met with a degree of suspicion so this is a great success.

Réponse de Benevo
Fantastic cat food
Fantastic cat food. My cats have various allergies and medical needs. Benevo dry food works so well for all three of them and has been done for around 7 years now. It lasts for months too.

Réponse de Benevo

Réponse de Benevo
Amazing customer service
I emailed for quick delivery as I was only in uk for a few days.
They made every effort and I received the great product in time to travel back to netherlands.
Thanks Benovo

Réponse de Benevo
My mate Wilf
My mate Wilf, the rescue staffy always eats his food and appears to enjoy it. I add veg, lentils etc for variety but I know his meals are nutritious and contain the things he needs. He won’t be happy to know I say that plant based has improved his digestion and poo, but it definitely has. His levels of physical health and energy are brilliant, and as a vegan myself am so happy that we don’t contribute to the suffering of other animals. Both the wet food and complete dry are always devoured by him and his bowl is always cleared.
I know that my order will be fulfilled and arrive when
expected. Before this I had used other suppliers and especially during lockdown product was not always available.

Réponse de Benevo
Good service and delivery
Ordered online and parcel received next day. very efficient. thank you. Very personable delivery guy.

Réponse de Benevo
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