After 7 months of purchase, the case for the iPhone 17 started to peel off. After a discussion with them, they said that this was not covered by the warranty and that it was normal.
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Absent-minded and neglectful customer support staff. Inquired about an shipping address change minutes after my order. They created the label then responded to my inquiry saying that it was too late.... Voir plus
La prima cosa che vorrei mettere in evidenza è l’eccezionale supporto daparte del servizio clienti. Complimenti!! I prodotti che ho acquistato, (cover per Galaxy Z Fold 7, vetro protezione display g... Voir plus
Banks has the best mobile phone covers for Apple iPhone models, Samsung Galaxy models and Google Pixel models. I highly recommend purchasing Benks phone cases over any other brand. I am using B... Voir plus
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Prodotti di prima qualità
La prima cosa che vorrei mettere in evidenza è l’eccezionale supporto daparte del servizio clienti. Complimenti!!
I prodotti che ho acquistato, (cover per Galaxy Z Fold 7, vetro protezione display grado militare, cover iPhone pro 16 e 2 magnetic phone grip) sono il massimo che si possa avere. Ottima fattura, ottimo materiale in kevlar, resistente agli urti e alle cadute. Ho scoperto da poco questo marchio ma sono veramente soddisfatto, per lingegnerizzazione dei prodotti, i colori e i motivi estetici.
Durable, Good Looking & Super Handy – Love This Set
I recently picked up the Benks 600D series — the phone case, 10,000 mAh power bank, and MagSafe wallet — and I’m really impressed.
The 600D design looks sleek, minimal, and very premium. All three items have the same finish, so they match perfectly when used together, giving a very clean and consistent look.
The phone case feels solid yet slim, offering great protection without making the phone bulky. The power bank is compact but powerful, easily handling a full day’s charge, and the MagSafe connection is strong and reliable. The MagSafe wallet snaps on securely, feels durable, and the design complements the phone case really well.
Overall, the build quality is excellent, the design is stylish, and everything feels very durable. If you’re looking for accessories that balance function, durability, and aesthetics, this Benks 600D set is definitely worth it.
As with many Chinese online shops
As with many Chinese online shops, the real problems start once you try to return an item. Even in a clear case where the product simply does not fit, the customer support refuses to resolve the issue—relying on illogical explanations, repetitive copy-paste replies, and making you feel as if you were the problem. It becomes an exhausting back-and-forth until you eventually give up and discard the item just to protect your nerves. I strongly advise caution with this shop. In my opinion, it is one of the worst shopping experiences I’ve ever had and borders on fraud.
Awful customer support.
I asked them how long the case would take for a pre-order because I am traveling. I said I may have to cancel unless they can give me some sort of time line. No response just canceled my order and no response.
I ordered the Benks full set for my Z…
I ordered the Benks full set for my Z Fold 7.
The first delivery went missing, but when I contacted Benks support, they replied quickly and resolved the issue without any hassle.
Now I’m so happy — my smartphone finally has ultra-slim protection all around, even the hinge is covered, while still maintaining a sleek, slim profile.
I love it! Thanks, Benks — keep up the great work!
Ivan K. FRANCE
It is drop-shipped from China
It is drop-shipped from China - overpriced Chinese case that is completely not worth it. It took a month to receive it and I feel cheated because I was under impression the product is made in Canada, which is not. I don't even believe that people mentioned in their bios even real. A complete scam
Bad case worse company.
I bought a Galaxy Fold 7 case for my new phone. It is basically the same case as Allied Express; it has QC issues, and the magnet is misaligned to the left. The holes for the mics are not cut correctly. I emailed Benks asking for an exchange or refund and was told they don't do that. I have now had to do a chargeback on my CC. They could have avoided all of this with an exchange. They chose to go against their website's return and warranty policy. Stay away from this fraudulent company at all costs.
Avoid like the plague
Their 'fabric' case feels just as cheap as it is. It's just a piece of coloured cheap plastic. Also, their AR screen protector is useless. It is highly reflective and you can forget about using your fingerprint sensor.
All this junk for $70!! Highway robbery!
I have purchased from Benks before with…
I have purchased from Benks before with no issue. However on my last purchase I have sent emails for cancellation and no reply. Reading other reviews their communication and customer service is none existence. Shame all the paid YouTubers that promote Thier products don't mention this.
Ignored Cancellation Request and Shipped Anyway – Now I’m Stuck with Return Costs
I ordered a phone case from Benks on July 17. After waiting over 10 days with no shipment, I contacted them on July 27 asking to cancel the order. They ignored my request and responded much later that night saying they would be shipping it “today.” which would fall under July 28th.
I followed up again the next morning, July 28, again asking for cancellation, explaining I no longer had the phone. They didn’t reply until July 29 — after they had shipped the item telling me it was “too late to cancel” and that if I wanted to return it, I’d have to pay freight shipping back to China myself.
They admit that if I reject the delivery, the product will be destroyed, and I won’t be refunded.
This is unacceptable customer service. I canceled before they shipped, they ignored it, and now I’m being penalized with high return costs for a product I don’t even need as i returned the phone it supported.
I do not recommend ordering from this company unless you're okay with long delays, ignored cancellations, and paying expensive return shipping for their mistakes.
Buyer beware!!!!
Be extremely careful buying from them. Their customer service is non-existent and they do not respond to warranty requests at all.
Buyer beware.
I didnt get my package and the company…
I didnt get my package and the company sent me new one, thanks Benks
Great customer service ever
I bought a Galaxy S25 Ultra ArmorPro 600D case without any manufacturing defects. However, I didn't like the way it fit.As soon as I told them. Instead of taking the old one back, they gave me a new one, which was very fast for international shipping.
One of the best cases I have used.
Bad quality
Bought an iPhone case with buzzwords like “Kevlar” “armor”, the corner cracked within a week of use (or maybe when I put in on, didn’t notice until I felt an uneven bump in the upper corner). I haven’t even dropped my phone, this is probably coming from me looking at it wrong. I contacted Benks and they said it’s a result of daily wear and tear. For this kind of money I suggest you buy ten Temu covers instead, probably would be the same quality.
Disappointed customer, no help from the Benks customer support team
Do not buy from this company. I receieved the wrong product (wrong color), and quickly contacted Benks support team about the issue. No response. After a month of using the 3-in-1 charing station I realized my Apple Watch was overheating and constantly waking up from sleep when charging. I contacted Benks again about the warranty issue and requested a refund. No response.
Don't waste you time and money with these products and terrible support team. Amazon has cheaper options and a better customer support team.
Loved my Benks at first, after 6 months, not so much.
Loved my Benks case at first, but after 6 months, not so much.
I purchased an "ArmorTint Case built with Kevlar® for iPhone 16 Pro Max" in October 2024. After 6 months of use in a home and professional office setting, the case has torn in several of the thinner spots, leading to severe damage to my glass screen protector.
Bottom line: this case, while super light, thin, and attractive, does NOT afford the protection or longevity that any iPhone needs. Do yourself a favor and avoid!
S produktem Benks (obal na S25U) jsem…
S produktem Benks (obal na S25U) jsem velmi spokojený, krásný vzhled, velmi dobré zpracování a uživatelská zkušenost. Rovněž mohu pochválit podporu, protože 1. zásilka mně nebyla doručená, nikoliv vinou Benks, ale vinou České pošty (doručovací společnost v České republice) a Benks hned zareagoval a nabídl a poslal novou zásilku.
Great quality product!
Great quality product!! And quick response support team.👍
The case and power bank for S25 Ultra…
The case and power bank for S25 Ultra is great! Thanks 👏🏽👏🏽👏🏽
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