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Bentley Designs Outlet Avis 

225
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a headboard and two bedside cabinets, fantastic quality at a very good price. Easy to use web site, fast delivery. Excellent service

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have just taken delivery of a small cupboard unit, the quality of this furniture is outstanding, so well made, we are moving into a new home that already has Bentley furniture and we wanted somethin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the 2 nd order I have placed with Bentley Designs Outlet , having previously ordered a dining table and chairs. When looking to replace some more furniture I looked no further than Bentley. Or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delivered earlier than expected, within the time frame stated, the text message telling me it was arriving at 7am was a bit misleading it only left Birmingham at 6.28 and didn’t get to me until 10.05... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles de salon

Écrit par l'entreprise

Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.


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4,9

Excellent

TrustScore 5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(225)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Star service

Georgina was a star, she made sure that we selected the right product and that everything was delivered quickly. As we were looking for a very niche slat system Georgina picked the correct items to suit and was very knowledgable about the products. Pre-sale and follow up service was brilliant, Thanks Georgina! Fantastic work!

5 mars 2026
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Réponse de Bentley Designs Outlet

Hi Conor, thanks for taking the time to leave such a great review.

We’re really pleased Georgina was able to help you find the right slat system and make sure everything arrived in good time. We agree - she's a very knowledgeable and experienced member of our team! We’ll be sure to pass your kind feedback on to her.

If you ever need anything else, feel free to email us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Definaitely recommend

These guys done everything to ensure a great experience. The item we brought was very sturdy and well-designed. The customer service was brilliant.
The delivery was also very good and arrived on time.
I would definitely recommend this company to anyone.

2 mars 2026
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Réponse de Bentley Designs Outlet

Hi Gary, thanks so much for your kind review.

It's good to know that the quality and design of your Whitby Double Wardrobe impressed you. We will also pass on your feedback to our customer service team and delivery partner - it sounds like they both helped make the whole experience a positive one.

We really appreciate the recommendation. If you ever need anything else for your home, just drop us an email: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Great customer service

Great customer service; dealt with my queries very promptly.
Very happy with our 3 products.
Delivery very prompt.

27 février 2026
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Réponse de Bentley Designs Outlet

Hi Debbie, thanks for your review.

We’re really glad to hear your queries were handled quickly by our team and that you’re happy with your Vintage collection pieces. It’s great to know delivery was prompt too.

If you ever decide to add to your Vintage range (https://www.bentleydesignsoutlet.com/vintage-oak-funiture-collection/r157), feel free to email us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

I just love Bentley beds

I just love Bentley beds. I bought my first one fifteen years ago and it is still a fabulous bed, so when I was in the market for stylish 'spare', well, I didn't hesitate.
Excellent service and prompt delivery.
👍👍

20 février 2026
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Réponse de Bentley Designs Outlet

Hi Kim, thanks for your kind words.

It’s fantastic to hear that you still love your original bed after all this time, and we’re so pleased you chose us again for your new Elena double bed frame. That really means a lot to us.

If you ever need anything else, just drop us an email: info@bentleydesignsoutlet.com. We love to hear from returning customers!

Noté 5 sur 5 étoiles

Excellent in all respects

Excellent products, excellent communication and excellent delivery. Thanks very much! We are very happy with our purchase and the service received.

2 février 2026
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Réponse de Bentley Designs Outlet

Hi Marie, thanks so much for your lovely review.

We’re really pleased to hear you’re happy with your Turin Light Oak pieces and that everything from communication to delivery went exactly as it should. It’s great to know that our team hit the mark.

If you ever feel like adding to your Turin collection, just drop us an email: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

I’m really impressed with the quality…

I’m really impressed with the quality of the chairs solid, comfortable, and exactly what I was hoping for. What really stood out, though, was the customer service. There was a mistake on my end with the delivery address, and the team couldn’t have been more helpful. They sorted everything quickly and professionally, making the whole experience completely stress free. Highly recommend!

5 février 2026
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Réponse de Bentley Designs Outlet

Hi Lee, thanks so much for your kind review.

We’re really glad to hear you’re happy with your Turin Dark Oak dining chairs. It’s great to know the team were able to sort the delivery address issue quickly and make the process stress free for you.

We really appreciate the recommendation. If there’s ever anything else we can help with, feel free to contact us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

First class service!

I received first class service from Georgina and a swift delivery too!
Thank you.

22 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Will, thanks for taking the time to leave a review.

It’s great to hear Georgina was able to help and that the replacement legs arrived quickly. We’ll make sure your kind feedback is passed on to her.

If you need anything else in future, just drop us an email: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Excellent service from the beginning of…

Excellent service from the beginning of my order. I was continually updated on my order and this continued once my furniture was dispatched to the courier. I received my beautifully made bedroom furniture within 7 days.
Thank you for an excellent service and good quality product.
I would highly recommend Bentley outlet.

2 février 2026
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Réponse de Bentley Designs Outlet

Hi Becca, thanks so much for your lovely review.

We’re really pleased to hear you were kept well informed throughout and that your Montreux Wide Chest arrived so quickly. It’s great to know the quality and service both lived up to expectations, and we really appreciate the recommendation.

If there’s ever anything else we can help with, feel free to email us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Third Purchase From Bentley Designs - All Good

This is the third headboard I have purchased from Bentley Designs. Their products are stylish and of good quality. The delivery was prompt, their couriers contact you in advance to let you know when they will arrive and they then turn up on time.

30 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Simon, thanks for taking the time to give us your feedback.

It’s great to hear from a returning customer, and we’re really pleased your third headboard (and delivery / communication) has lived up to expectations.

If you ever need help with another piece in the future, feel free to get in touch: info@bentleydesignsoutlet.com.

Noté 1 sur 5 étoiles

Purchased a dining table through a…

Purchased a dining table through a local store supplied by this company. Unfortunately it appears that the table marks badly if exposed to any fluid which I find odd for a dining table. Contacted MD via my supplier who was unfortunately unable to resolve the issue as water damage is not covered by warranty.

30 janvier 2026
Avis spontané
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Réponse de Bentley Designs Outlet

Hi Steven,

Thank you for taking the time to share your feedback. We’re sorry to hear that you’re disappointed with your dining table, and we do understand how frustrating this must be.

Our dining tables are made using natural timber and traditional finishes, which give each piece its character but also mean they require a degree of care that’s common to all wooden furniture. As outlined in the care guide supplied with the table, we recommend wiping up any spills straight away and using coasters and placemats to protect the surface from moisture and heat. While the lacquer finish offers good protection, liquid left sitting on the surface for a period of time can still cause marking. This is unfortunately something that can occur with any traditionally made wooden dining table.

We appreciate that this isn’t the outcome you were hoping for, and we’re sorry this has affected your enjoyment of the product. As your table was purchased through one of our retail partners, the contract of sale sits with the store you bought from. They are therefore best placed to continue supporting you and to advise on any next steps.

Thank you again for raising your concerns, and we do genuinely value feedback such as this.

Kind regards,
The Bentley Designs Outlet Team

Noté 5 sur 5 étoiles

Great service and customer support.

Ordered a shelving unit which when built didn’t suit my requirements. Having made contact with the company they immediately agreed to collect the item for full refund or exchange for something more suitable for my needs. Cannot fault the prompt response and professionalism of the company.

27 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Phil,

Thank you for taking the time to leave a review, and we’re very sorry to hear about your experience. As a family-run business, we take a great deal of pride in both our designs and the experience our customers have with us, so we’re disappointed to hear that this purchase didn’t meet your expectations.

We’ve checked our records and can see your order was for a Hampstead Two Tone Display Top Unit. At present, we don’t have any record of prior contact regarding this order, but now that we’re aware of your concerns, we’d genuinely welcome the opportunity to help and see if we can improve your experience.

We take all feedback seriously and always aim to offer the best possible service to our customers. If it’s easier to discuss this over the phone, we’d be more than happy to arrange a call at a time that suits you. Please feel free to contact us at info@bentleydesignsoutlet.com, and we’ll do everything we can to get this looked into and resolved.

Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Noté 5 sur 5 étoiles

Well packaged and delivered on time

Well packaged and delivered on time
Seems good quality

26 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Tony, thanks for taking the time to write a review.

We’re pleased to hear your Westbury Rustic Oak chairs arrived on time, and that the quality met your expectations.

If you need anything else in future, you can reach us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Very pleased that we were able to order…

Very pleased that we were able to order spare parts for a bed that we bought8 years ago

26 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Keith, thanks for your review.

We pride ourselves on the long-lasting quality of our products, so we’re glad we could help you with the spare parts you needed all these years on.

If there’s ever anything else we can assist with, feel free to email us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Beautiful and modern furniture

Beautiful and modern furniture. Lots of choice when it comes to styles and ranges. I’ve got pretty much three complete ranges around various rooms in my house and have had compliments from people.

22 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Philip, thanks so much for your kind words.

It’s great to hear our furniture has found its way into so many rooms in your home, and even better to know it’s been getting compliments. That really means a lot to us.

If you ever fancy adding to any of your existing pieces, just drop us an email: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Please with our purchase

12 janvier 2026
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Réponse de Bentley Designs Outlet

Hi Jo, thanks for your review.

We’re delighted that you’re happy with your Lewis Petrol Blue Velvet chair and that the service stood out.

If there’s ever anything else we can help with, feel free to email us at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Fab service!

The product I wanted was out of stock but the amazing Georgina Hall contacted me as someone had cancelled their order and I was able to get them.
Only just put the legs on today. The chairs are gorgeous and I’m really happy

31 octobre 2025
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Réponse de Bentley Designs Outlet

Hi Susan, thanks so much for your kind feedback.

It's great to know that you’re happy with your Fontana dining chairs and that they look great now they’re in place. We’ll be sure to pass your kind words on to Georgina. She’s a long-standing and very knowledgeable member of our team, and we’re so glad she was able to help you secure the chairs you wanted for your home.

If there’s ever anything else we can help with, you can reach our team at: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Absolutely fantastic customer service.

Absolutely fantastic customer service.. Nothing too much trouble for this company..Would highly recommend them and there furniture… Thankyou so much..

17 décembre 2025
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Réponse de Bentley Designs Outlet

Hi there, thanks so much for your lovely review.

We’re delighted that you had such a positive experience and that our team's service stood out. We truly appreciate the recommendation.

If there’s ever anything else we can help with, feel free to get in touch: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Good stock line, good quality, good value

I was amazed to find the same range is still available as I bought in 2011 so I could get matching bedside tables 14 years later and they're just as solid quality and good value as the items I bought back then.
I was concerned I had bought a seconds grade when I wanted first and Customer Services were very quick to respond to my email query and give me answers to my questions.

9 décembre 2025
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Réponse de Bentley Designs Outlet

Hi Elizabeth, thanks for taking the time to leave such a thoughtful review.

We’re really pleased to hear you were able to find matching Hampstead Two Tone bedside tables all these years later and that the quality and value lived up to expectations. Our customer service team are here to put your mind at ease and answer your questions - so it's great to know that we did a good job.

If you ever need anything else to complete your space, feel free to get in touch: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

Professional sales contacts with great…

Professional sales contacts with great product knowledge

11 décembre 2025
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Réponse de Bentley Designs Outlet

Hi Laurence, thanks for your review.

We’re pleased to hear you found the team knowledgeable and helpful when placing your order. If you ever need anything else, feel free to get in touch: info@bentleydesignsoutlet.com.

Noté 5 sur 5 étoiles

First Class Product & Service

I had bought a dining table without chairs and was hunting high and low for something just right.

I then stumbled upon Bentley Designs and found exactly what I was looking for - Turin Dark Oak Low Back Upholstered Chair - Dark Blue Velvet Fabric. I bought 6 in total.

The delivery arrangements were simple and straight forward and allowed for me to choose a date that suited me. The 2 gentlemen dropped the boxes off and I was even more pleased to see that when I opened the boxes, the chairs were already fully assembled.

The velvet quality is fantastic and the chairs finish my dining room off perfectly.

I will 100% use Bentley Designs Outlet again and will recommended highly to all my friends and family.

24 novembre 2025
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Réponse de Bentley Designs Outlet

Hi Stephen, thanks so much for taking the time to leave such a detailed review.

We’re really pleased the Turin Dark Oak chairs were just what you’d been searching for and that they’ve completed your dining space so nicely. It’s great to hear everything from delivery through to the quality of the velvet left such a good impression.

If you ever want to add to your Turin range, or if any of your friends or family are thinking about updating their interiors, we’d be more than happy to help: info@bentleydesignsoutlet.com.

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