Bentley's Garden Buildings Avis 

David came to install our greenhouse a few years ago. He was extremely polite, good natured, tidy and efficient. 3 years down the road and I managed to smash one of the large glass panels. After looking at maybe just getting a panel myself I decided to contact David instead, and he came out the very next day and fixed it. Could not ask for a better service.

Helpful advice at showroom. Installed within lead time given by professional and friendly fitter Greenhouse is good quality. Would recommend.

From the time we placed our order everything literally went to plan. Every specialist required for the job and all materials arrived as they were required. We are very happy with the quality of the build and have a beautiful garden room which matches our requirements perfectly.

Reasonable quality shed that you pay a lot for, however windows leak, joints between two panels leak, installation very hit-or-miss and after-sales service virtually non-existent.
We always intended to have two sheds and Bentley's knew this, which is probably why we had three installers and we "only" had to chase half a dozen times for what they promised on the first shed.
Second shed, one installer, lots of damage, now, after 4 months, given up chasing for the after sales service requested and promised by the director. If the experiences had been the other way around then we would never have bought the second shed, but would have got a cheaper shed from somwhere else.

And as for their response, poppycock. How many people with my name have bought two sheds is those timescales and have been chased up numerous times without doing anything? They know exactly who I am. Unfortunately the 3-star review is looking even more justified.

Bentley's supplied, delivered and erected a shed and a summerhouse for our garden.
A positive experience from day one.
All the team were friendly and professional with specialists brought in for different aspects of the summerhouse construction and finishing.
We would highly recommend Bentley's

Had a garden shed built, great advice right from the start in terms of size and fit for the purpose. When finished I was surprised by how good it looked in the garden, better than I expected, solid and well done. Overall a high quality build and great service from the start. Would recommended.

Been using my new Pent shed/workshop for a few months now and I can’t fault Bentleys at all. Very friendly and efficient service right from the outset when we visited their site at Dobbies, Rothley. Their initial sales bod Dave was knowledgable of the options available and gave us good advice re sizing, layout, etc.. The 3D imaging system really brought our ideas to life so we could see exactly what we would be getting. We shopped around price wise but decided to go with Bentleys.
Delivery and installation were all done on schedule with what Dave had told us. The build quality seems very sturdy and robust. One or two minor snagging items were cleared up within a week of me reporting them.
Overall a very satisfied customer. I would buy again from Bentleys and would recommend considering them if you are looking for a solid, decent vfm shed workshop around Leicester.

Good quality shed but workmanship terrible!
More expensive than most but the quality of the shed was not matched by the workmanship of the company. Bentley's have a firm from Pontefract do the base installs and actually make, supply and erect the sheds.
The base install was poor: the end grains were untreated; one 'joist' was damaged as if hit with a sledgehammer; the same joist was left touching the cement around a pillar where water would pool. All that sets up early rot. The fitter lied when telling us there was a 10 year warranty - it's only 12 months.
The team who delivered and did the build refused to reposition their van when asked politely. Although we'd paid for painting of the shed, the endgrains of many pieces, especially the bits they cut on site, were not. The cutting onsite was poor quality and better described as hacked. Where they did dab on a bit of stain on these ends, the cutting was so poor, the paint couldn't really cover or sea.it.
Many screws they used fell out after a couple of months, having sheared off - presumably too much torque applied by power tools and then of course those holes have got broken screws in and can't be re-used.
The salesman at Bentley's was effusive about how helpful they would be - for example, attaching a water butt. The team left it unattached and said we could do that.
In short, a terrible experience! I wish we'd read more reviews. Trustpilot 2.3! For our next shed, we went to ReadyShed, near Coalville. Wow! They're more pleasant and a lot cheaper and better value!

Ten or more years ago l ordered a shed from Bentley’s who did not make it but ordered it to be built from my instructions. That shed still stand straight and solid today, so in March’25 l ordered another custom shed to protect a new mobility scooter from Bentleys who have relocated to the other side of the A6 Leicester to Loughborough road. That too was built by a third party who have worked hard to give it stability, but to say I am unhappy with the way it was thrown together by Bentleys staff is an understatement. I have been patient so far but have spoken to my credit card company who share the same financial responsibility if l decide to reject it. Like others l have been lied to and scammed so for now l just wish anyone interested in buying ANYTHING from that company or from its chief salesman to be very careful and look elsewhere. And… only pay by credit card, no cash, debit or cheque. During the next week l will decide which way to go with this as l do like the shed I am not bothered one bit about lawyers letters as l am well supported with same within my family. I will add to this as we go

I can't praise Bentleys highly enough for their consideration and professionalism in the purchase of our greenhouse. David Missen was really excellent throughout the process, especially with building the greenhouse himself on the Friday and even returning the following Sunday evening to fit 2 end caps that hadn't been sent.

Well Bentleys what can we say, we are so thrilled with our Garden Room we purchased from you, which was built in July 2023. Great advice from the Office Team, so helpful and knowledgeable. The workforce was second to none, so many thanks to Chris and Luke(initial build), Martin and Tim Electricians, Dean and George Plasterers, Luke for final finishes, Richard for the decorating. All highly professional, friendly and polite. So Bentleys we can't praise you enough for the excellent workmanship and very competitive price for our super room. Thank you Brian and Glen

We were really impressed with the quality of the sheds having visited the showroom. We spoke with Mason who was knowledgeable and really helpful.
They aren’t the cheapest but the quality and service is fantastic. The lads arrived in the snow at the time they said they would to assemble the shed. They worked in the snow and had the shed up within a couple of hours. It’s exactly what we wanted and amazing quality - I’d highly recommend them.

Bought a loverly summer house from Bentley. Really good quality products and good service too. Have spent many happy days chilling out with friends and family.

Ordered a Bentleys Garden room, currently being used as the most epic games room. So happy with it, I can use it all year round, it’s like having a room from my house but outside.
It’s also great when extra family come to stay on the holidays, doubles up as an extra room

I love my summerhouse so much it’s one of the composite cladded ones, I’ve been into every day since it was put up, my little office like like a little home away from,

LOVE IT

Great experience from all the office staff and the fitter, I will be returning

Worst customer experience I've ever received. If I could give 0 I would. All Is well until you complain. We had a bentleys own garden building. Holes ,silicone wrong installation of roof meaning that roof warranty isn't covered. Argument after Argument even though we had all sufficient evidence to back us up. Still wasn't having Any of it. Very nasty attitude toward me from Tim throughout the complaint and Chris was so rude. Could never get to speak to owner to discuss the matter. After a huge phone argument with tim after expressing my customer rights we started to get somewhere and finally had a response via email from iain Bentley saying they would fix the roof. I then responded with agreement with the conditions that I would have the roof formerly inspected after. He then responded that they could not agree to that and refunded us after removal of building. On removing again Chris was rude and they left afterwards with no say out the garage we didn't even know they left but leaving us with long screws and pins all over my garden which they couldn't be bothered to pick up and tidy away. By 5pm 4 hours later still no refund ( 12k) so had to chase again with Tim which we had sarcy comments about. Finally we had the refund.
So shocked as never expected it would be like this from this local company. It was for my business which has now been greatly affected and stressful.

After waiting over 12 weeks for a Shed promised in 8 weeks, had a face to face blazing row with this company demanding my money back. Shockingly poor service and lie after lie. AVOID!!!

Great service and experience, so happy with my lugarde log cabin!

Love love my new summerhouse, waited an age for it but was worth the wait, it’s amazing, fully insulated, Painted to perfection, it’s great. My own little office away from the house, would recommend to anyone looking at buying one.