Benzinga Research Avis 134

Rodrigo was extremely helpful and answered all my questions patiently. He helped me understand the deal and explained the use cases and benefits of the Universe package ( research, edge, pro and Matt, Chris , Anne and all) very clearly. I’m still learning, but I feel confident knowing I can reach out to him anytime for future support without hesitation. Great customer service and overall experience!

As a retail trader wanting to gain good knowledge, from Switzerland, I've met very knowledgeable and helpful people at Benzinga.
I've been a member of Inner Circle with Matt Maley.
But I quit 2 years ago because I didn't had enough time time to spend on the market to make trades.
Now that I've attended many more webinars this year and be able to spend some more time on markets, I've understood that and Rodrigo support to get back into the Inner Circle was very instrumental and necessary in order to do the rights trades. This indeed SAVES me time at the end👍👍.
Rodrigo listened carefully to my special personal needs in this peculiar situation. He answered kindly to make me a customized offer that well suit my actual personal needs as a returning member.
Thank to him for his great understanding, availability and care of getting me back into the great members Circle where we get good insights of trading in a very good way !

-Raphaël

It was great I talked to Rodrigo helped helped me out with everything

I have been a member of Benzinga Research Universal Lifetime Membership for 3 years and want to commend the outstanding service of Rodrigo.
He has always been available and responds promptly within 24 hour on any voicemails or email correspondences from me
I would highly recommend anyone who is considering to purchase any Benzinga Research programs to call and ask for Rodrigo who will be very professional and patient to assist in getting the best program and membership for you.

I recently had the pleasure of working with Rodrigo while evaluating the different Benzinga tiers. He was incredibly knowledgeable and took the time to answer every technical question I had without any pressure. Because of his excellent support and clarity, I decided to subscribe to the Universe package. If you’re looking for someone who actually understands the platform and the needs of a trader, ask for Rodrigo.

Rodrigo was very helpful! He answered all my questions and gave me a great deal for the Universe-Lifetime package! Looking forward to making full use of the Benzinga tools without having to worry about price hikes or expiring subscriptions in the future.

Lucas was extremely helpful, knew how to help me and provided courteous and professional support I was hoping for, to fix the problem I was having with the website and signing up for a new Benzinga Premium Service.

Rodrigo walked me through the plan details patiently and answered all of my questions. The best part was he tailored to program to my requirements

I don’t know how Matt Maley knows what he knows but he has an uncanny ability to understand complex issues, how they interrelate, and their potential impact on the market. He explains what he does and why and has excellent timing. I am profiting—in less than two weeks I have paid for the annual fee.

Rodrigo from the Benzinga sales team is a straight-up game changer. I thought I was fully plugged into Benzinga… turns out I was missing MAJOR intel because of a glitch I didn’t even know existed. Inner-circle tools. Critical alerts. High-value features flying completely under the radar.
This wasn’t a sales call — this was an upgrade to my entire trading setup. Rodrigo broke everything down clearly, showed me exactly what I should have been seeing, and made sure I was finally operating with the full picture.
Absolute pro. Real value. Elite-level support. 💯🔥

From the very first interaction with Rodrigo he has been excellent to work with. Simply to the point he is awesome. Always willing to assist in any way he can and come up with just the right plan for you or friends you refer.

Rodrigo made it easy for me to understand the offerings from Benzinga. The customer experience was great. Highly recommend

Rodrigo is truly exceptional, and in many ways he represents the welcoming face of Benzinga. His professionalism, kindness, and responsiveness create a level of trust that makes the entire service feel reliable and customer-focused. Every time I’ve reached out with questions—whether about subscription options, platform features, or billing—he has provided clear and timely answers. It may seem small, but the way he treats even simple questions with seriousness and care shows how committed he is to delivering great service. I recently explored Benzinga’s trading tools and research services, and Rodrigo guided me through everything with patience and deep product knowledge. He helped me understand which features could replace my manual workflows and which research services would best support my trading decisions. Rodrigo also coordinated my onboarding quickly and made sure I had everything I needed to get started without any friction. His attitude made me feel valued as a customer, not just another account. It’s rare to find someone who blends technical expertise with genuine customer care, but Rodrigo does it effortlessly. Benzinga is lucky to have him, and I’m grateful for all his help—he truly elevates the entire experience.

A big thank you to Rodrigo for the excellent customer service! He went the extra mile and handled all questions and concerns I had. The Benzinga Universe bundle is an absolute game changer and offers plenty of training if you are still a beginner with investing. The news feed feature in Pro is especially useful. Receiving market-moving headlines before the bulk of the population is a MAJOR advantage. If you are having issues with other investing newsletters or subscriptions, consider Benzinga as your one-stop-shop. They have all the tools an investor needs.

I subscribed to a 30day money back guarantee. I I was not satisfied with the service. I really don't have a major complaint on their service, it's just not what I was looking for. In the first week I requested a cancellation through their chat service and through through their email service and they will NOT response to my request nor credit my account. I am having to get my credit card service to contest a refund. I have saved all my emails to substantiate my claim. so, if you anticipate you want a refund I would not recommend this company.

Rodrigo is the best! For myself he is like the face of Benzinga, the front line, who delivers the absolute best customer service, that promotes trust and comfort in the product.
I had a question about my subscription renewal, and he answered it quickly. This may seem little, but it's when the little things are taken seriously, you can expect great service no matter what. Thank you for everything, keep it up!!

I was very keen to buy the subscription of "Benzinga Pro" based on the research. I have interaction with "Rodrigo A." from the Benzinga who came across as friendly and professional. After few interactions with him and generous discount, I bought the lifetime subscription of "Benzinga Pro" and will start exploring the platform soon. Thank you Rodrigo.

Ultimately these kind of services can only be assessed once you have used it for a while. This service is not cheap and frankly has not given me payback on the money I have paid which is what you would expect. I will not renew and would not recommend the service to anyone seeking to improve their return. The website is poor and chatroom is old fashioned and behind the times. I use other services that provide me a superior service at substantially lower cost.

After 1 year of trading, I was looking for a service that would include both a working tool (to let go of my Excel) and trade ideas (so I dont rely solely on myself). After a long search I went a long with Benzinga and 2 weeks into the subscription I am pleased. The App is integrates all my services and is very good. Benzinga Pro on the laptop is a complete trading tool where I set up all my watchlists, my notes and do my research.
Before signing up, I attended the Benzinga Walkthrough that takes place every Friday to understand the offering and to meet the trading gurus that provide the reasearch. I liked it and reached out to Rodrigo - the Program Director - who was very patiente to solve all my doubts and set- up promptly the service to cater for my needs. Great customer service!
As I started, I had some doubts in customizing the Pro website and in seconds my doubts were answered by Ricky. Super fast and super friendly. The Research service that I signed up for has diverse professionals with years of experience, providing daily trade ideas for small and large pockets. I have traded little as I am on vacation, but I have acted on some of the trade ideas and recovered 25% of my subscription. I could have fully recovered the cost, if I would have bought higher lots and managed to act on all ideas.
Now I am almost fully migrating to Benzinga, leaving many files of Excel behind, cutting other services and streamlining the people I follow/watch regularly.
Thanks Benzinga: Rodrigo A., Ricky and of course the Reaserch service.

This company is the worst. They promise one thing and then don’t deliver. Then they try to bump you to a higher costing program. Customer service is virtually nonexistent leading to a very frustrating experience when a problem inevitably arises. Much better companies out there. I made the mistake of signing up. Benefit from my mistake and put your hard earned money with a company that stands by their product and delivers what they promised.