Berry Bouquets  Avis 

Really great experience. The order actually arrived within hours and the recipients were delighted with the fruit and presentation. I bought on impulse but will be buying again

I’ve used them once before last year and was very happy with the service.
I called today to make a last minute order and they went out of there way to accommodate me. I would like to specifically thank Sam, she was extremely helpful, polite and professional and made sure my order got there in time. I recommend berry bouquet to anyone, it’s 5 ⭐️ for me!

Placed order by phone as I was having issues with my Internet. Took several attempts to make contact with them. Ordered five bouquets as Christmas gifts for friends. Initially they were helpful with the order and tried to be reassuring about the delivery . I did have my reservations. Originally I was told they could deliver on the 23rd but then they said the 21 or 22nd.
They offered a free upgrade for an early delivery but I don’t think this was honoured. .They contacted me on the day of delivery to advise that errors had been made. I tried to call them back but there was no answer. They advised me that they had delivered early to someone who was not at home. That person actually received a delivery for someone else/another friend! wrong name on wrong box/wrong address. wrong day! In a nutshell my order was stuffed up so I told them I was not happy. In fact I told them I was angry!
They then accused me of being a horrible horrible person. Following on from that they called me evil. they said I had been bombarding them with abuse!? They then blocked me . It wasn’t abuse I was just very disappointed with the service I said I was going to do a review and I guess they knew I was not be happy about the service I received. After speaking with my friends about the deliveries …There was no name on the outside of one of the other packages. And it was left on a front doorstep. (I don’t call that safe! Better instructions need to be given/followed by the courier. )
One delivery did not arrive until the 24th unfortunately. The fruit was squashed and inedible when it arrived. I do have images of the fruits/bouquets that were delivered. To be honest they do not really look much like the images online. Very disappointing.
Not good value for money.
Overall it was extremely stressful. I found the company very very unprofessional I find them quite argumentative too. I do not wish to reorder with them ever again! Overall it was a disappointing experience and I think the company need to remember’ The customer is always right‘ motto. Instead of arguing with customers. I would be happy for them to post any of my comments online as they threatened to do. I am not horrible or evil! On the contrary paying for five bouquets of fruits for friends …
Quite an unpleasant experience to be honest. Never again.

…you said you would be willing to post my comments or send my comments to the recipients. You know full well I did not abuse you!!
I gave you the benefit of the doubt having read other customers negative reviews. And as explained I am not good with computers. My comment” “let’s see what happens tomorrow”
Directly referred to whether or not you were going to honour the order the following day. That was all!!
What on earth did you think???
I don’t understand why this company are still arguing with me. I did not abuse them. Online reviews are intended for other customers to see what kind of service they may get. Based on my experience I would highly recommend that nobody purchases from this company. It seems that everyone is just argumentative! I have seen the backchat you have given other negative reviews. It really is not helpful for your business.
Now please leave me alone I don’t want any more responses from berry bouquets company.

I AM NOT A LIAR!!! My friend Linda‘s name was on the box for Jim!! He told me he did not open the first box because it had Linda‘s name on it. He also asked me if I wanted him to deliver it to Linda!! So don’t you dare accuse me of being a liar… I think you will find it is you that is not telling the truth..

Please!! Yes it is Christmas day leave me alone. It has been a horrible experience all round and I do not appreciate you coming back at me when I have taken the time to do a review.
I have some images of the battered fruit that arrived at my friend Linda‘s house yesterday. When I can work out how to upload it I will!! It was shameful. It was rotten and battered… Please don’t blame DPD. I blame companies who are greedy at Christmas and take on too many orders.

Firstly, their products are superb.
Secondly they are incredibly professional and polite and, above all, flexible regarding errors on orders (which I made twice 😔).
Superb!
Clive Evans

Thank you for making my mum cry Happy Tears ❤ Worth every penny, highly recommended 👌

Absolutely amazing service. The quality of bouquet was excellent and they looked beautiful. The bouquet arrived on time. Definitely recommend this company

So impressed with the service and quality. Absolutely will be ordering again 😊

I've never ordered anything like this before but I'm so glad I did. This was a gift for nurses and doctors and they were blown away with it. The fruit arrived nicely packaged and was fresh. Will be ordering a few as Xmas gifts.

Great Service delivered next day, arrived fresh and juicy and tasted yummy.
Will definitely be ordering a few as Xmas gifts.

The strawberry platter was amazing!! Thank you Berry Bouquets. Definitely will order more soon ☺️

Received as a gift and pleasantly surprised.
Tastes delicious 😋

Excellent, Thank you for always making my gift giving experience so easy. This is my 5th order now and the service has been exceptional. The fruit bouquets always look fantastic and the fruit has always been fresh. Can not recommend enough.

Tasty
I love Berry Bouquets!! The way they decorate their fruit is absolutely incredible and the fruit tastes amazing!

Scrumptious Bouquets
Got the strawberry platter for my in laws and everybody loved this! The chocolate covered strawberries were so yummy. Berry Bouquets is a little on the pricier side, but the chocolate dipped fruit is sooooo good! This is a cute platter for any event! Can feed about 7-8 people. I would say depending on how much everyone wants lol.

Delicious Bouquets
It’s pretty good. I have always ordered from Berry Bouquets and have had no issues. I love the different designs. The fruit is always fresh and the packaging is always perfect.

Easy to use ordering and perfect delivery every time. Excellent bouquet, excellent service. Fast delivery. The recipient is very happy. Well done

Absolutely fantastic, fruit were well presented, fresh and it all tasted amazing. Thank you

Ordered many times, my favourite is the celebration bouquet, a nice mix of fruits and chocolate strawberries. Always arrived on time and intact. Communication is great, always get a response within minutes on whats app.

Best Service ever, another company let me down and I urgently needed a gift. Berry Bouquets delivered within hours and it looked fabulous. Thank you so much and keep up the great work guys 👍

Great experience.
I was worried about the recent reviews but customer service was great and reassured me that their issues were ironed out and my order would be fresh and delivered on time. My order arrived on time and looked fresh and beautiful. Recommend !