I wish I would have asked more specifics about my purchase instead of going off the pictures. But overall great customer service, communication, and easy pick up! Drove over an hour from home would sh... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordering process was super simple. However notification of order readiness is lacking. Had to follow up several times on day of promise date and leave without knowing if part had arrived at pick up lo... Voir plus
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I couldn't be happier with not only the part but with the customer service. It's a pleasure to interact with people who enjoy their job and that showed from the online/email contact to the counter pe... Voir plus
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I had an initial negative experience since I was sent the wrong part and could not make contact to receive help. However, Billy reached out and took care of my issue with exceptional customer servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bessler Auto Parts is the Midwest’s premier source for late model, recycled auto parts specializing in used engines and transmissions. As a family-owned and operated company since 1985, you can count on Bessler Auto Parts to provide the quality service you desire when looking for recycled or used car parts. We offer a superior in-house warranty and ship our parts nationwide.
Coordonnées de contact
106 Williams Way, 41076, Wilder, Etats-Unis
- 8594427278
- sales@besslerautoparts.com
- besslerautoparts.com
Buyer beware
I was sold a bad part, once installed in the vehicle, it would barely drive. Differential was bad, as evidenced by the chunks that came out when I removed the fresh fluid. Emailed the seller through 2 platforms and never received a response. Worst salvage yard I have ever dealt with. I drove a 4 hour round trip for nothing and wasted money. Horrible experience.
7 décembre 2023
Very fast turn-a-around
Very fast turn-a-around. Ordered a tail light on Sunday, it shipped on Monday and was received on Tuesday. Was in great shape. Their grade was the part was spot on, an A.
18 décembre 2023
Unprofessional and unorganized
Part I bought said it was in my location but it was in another state so had to cancel order and get refund took a while to get help from staff and one was cussing in a office next to the front door
6 décembre 2023
Réponse de Bessler Auto Parts
Thank you Julio! We do proud ourselves in our warranty.
The price was great and arrived fast
The price was great and arrived fast. Also packed great.
24 novembre 2023
Réponse de Bessler Auto Parts
Thank you for taking time to leave us a review! We appreciate the time.
Excellent communication and customer…
Excellent communication and customer service!!!
14 novembre 2023
Réponse de Bessler Auto Parts
Thank you John!!
Réponse de Bessler Auto Parts
We are glad you are happy with us!
Excellent experience with the team
25 octobre 2023
Réponse de Bessler Auto Parts
Awesome Brian! Thanks for the feedback.
Rare bad experience.
I ordered a rear axle on line from them. Never got it. I called several times with no reply. Adam from Besslers reached out me to explain the unfortunate series of events that created this mess and did his best to make it right. I use Besslers in Hebron a lot and never had an issue so I will consider this an anomaly.
22 octobre 2023
Réponse de Bessler Auto Parts
Jason, thank you for your understanding and allowing us to rectify the issue.
-Bessler Auto Parts.
Got the parts to the wilder location…
Got the parts to the wilder location quickly. Fixed the car and pocketed the rest of the insurance $$. Thanks besslers!!
2 octobre 2023
Over a week and still nothing
Been over a week still haven't received the door I bought on line ,the web page says 24-48 hours starting to ythink its whenever someone gets around it ?
7 octobre 2023
Réponse de Bessler Auto Parts
Hello. We did experience an issue with our website processor. Please reach out to me directly. Adam, extension 304.
Canceled my order without any notice or…
Canceled my order without any notice or telling my why they cancelled it .
6 septembre 2023
Quick and Easy
Right part, fair price. I was a bit surprised that parts had to be ordered in advance by phone or on-line. I've been buying used parts for 40+ years and this is new to me, but it worked well once I figured it out.
11 septembre 2023
The website is easy to navigate and the…
The website is easy to navigate and the part showed up quickly and was correct for my vehicle.
6 septembre 2023
Everyone I dealt with from the ordering…
Everyone I dealt with from the ordering to the pick up process was GREAT! their energies were unmatched and they made the process so smooth
28 juillet 2023
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