Best Gym Equipment Avis 

Just bought lightweight dumbbells to exercise my replacement shoulder joint following a fall and bad break. Just the job, promptly delivered. Thanks

Came on time. Good to tracking. Love the bag. Great but of kit.
The best part: I received a personal email follow up to ask about the service. Very rare to have that kind of courtesy these days.

Delivered as promised. Great service all round. Fantastic set of weights. Already getting plenty of use 👍

Very good pre-sale service and treadmill arrived very promptly. It took a bit longer to assemble than expected, so would have been nice if this had been included in the price.

I was able to get a good price in my step as was able to use a voucher to get a discount. My step arrived on time and in good condition.

Delivery was much faster than expected. Website said delivery would be 2-3 weeks and the item arrived in just over 1 week. Excellent service

Amazing customer service, one of my mats arrived damaged and sent a new one the next day, no questions, no cost and told to keep the damaged mat. They were super efficient!

Quick delivery and easy to contact both the company regarding delivery dates and to arrange delivery to suit us

I ordered rubber gym tile edging for my home gym. The product arrived on time and does the job well.

Great service. Equipment arrived safely and exactly as advised Company kept in touch regarding order and delivery updates. Would have no hesitation in using them again and they would be my first choice in searching out other equipment

Very helpful. Rapid delivery. Gave realistic expectation when item was noted as not in stock. Excellent communication. Product is very good quality. Would not hesitate to reorder

Dealt with Lauren and Richard for some equipment for my gym opening. They were amazing, went above and beyond to make sure I received everything on time. Will definitely be using them again 👍🏽

Would highly recommend Best Gym Equipment, as I felt like I had a more personal buying experience. Their customer service is as good as any I have ever used and their prices are as good if not better than most of their competitors.

Great choice on the website.

It did not take long to make my choice and place my order.

Delivery was very quick and the goods were exactly as they were described on the website arriving as expected.

Ordered a treadmill on 27/12/22 item never arrived. By the 16th Jan and a couple of interactions with customer support (they were polite and apologetic) cited poor courier service. Lost faith in the order and cancelled asking for a refund. Refund arrives 3 days later. Put the same order into sweatband.com and it arrived 3 days later.

I ordered 18th Dec on a 3-5 day delivery. Kit (2x10kg weights) came 1 month and 2 days later. I chased by phone and email. Responses eventually ceased and I gave up hope they would arrive. I went back to my credit card firm and requested a refund (since BGE had stopped replying to my emails) - the kit turned up the next day (v-annoying but at least they're here now).

Broadly:
Got there eventually but comms was bad and became terrible.
Wouldn't recommend - I bought the same kit (this week) from another vendor and that came in no time (arrived today too).
Not worth the grief, use someone else.

Bait and switch operation.

Ordered a product that their live chat said was in stock. A week later they tell me that it isn't in stock and ask if I'd like to switch it for something similar, I accept.

At the time, I didn't realize that they had marked up the replacement product by about £200+ over other retailers. A part of me thinks that they did this to void the coupon code that I had used.

A week later they contact me again and ask for another £300 for shipping, on top of the £125 that I have already paid.

I have ordered a lot of fitness equipment recently, and what they tried to charge me in shipping totals more for this single item, than I was charged by Rogue for 23 items.

Avoid this company.

I purchased the the Life Fitness F3 with Track Connect Console Treadmill from this company the service and provided was excellent would highly recommend using this company. The installers was so helpful professional and friendly. GREAT SERVICE & CUSTOMER CARE

Having bought a number of large gym items over the last year or so, Best Gym Equipment have always provided excellent customer service, both in providing information on kit and throughout the sales and delivery process. They are a pleasure to deal with and I will be ordering more items from them in the future!

Great service, one item I ordered was out of stock but I was contacted and offered an alternative, which I was very happy with. Friendly and personal service with swift delivery of good products.