Betcoin Avis 

This bookmaker feels like Hotel California — you can check in anytime you like, but your money can never leave.

I deposited two days ago, placed a few normal bets, and then requested a withdrawal. About an hour later, my account was suddenly blocked without any explanation. No warning, no reason, no communication.

Since then, customer support has gone silent. No answers, no clarification, nothing.

It creates the impression that the platform works perfectly when you want to deposit, but the moment you ask for your own money back, problems begin. Deposits are instant. Withdrawals seem to trigger account restrictions.

My experience has been simple: you can deposit, but withdrawing is another story.

Based on what happened to me, I would strongly advise people to stay far away.

P.S. Do your own thorough research before trusting this platform. Don’t rely only on public review scores or the polished image presented on the surface. Dig deeper—look at detailed complaints, withdrawal experiences, and patterns that only become visible once you go beyond the headline ratings. You may start to question what kind of company this is, and how the reputation you see online was built. Community discussions around bookmakers often show very different experiences from the polished review pages.

Excellent customer service and fast withdrawals.

I was blocked because I told support I need time to receive my bank statement by mail since I only receive it electronically.
Didn’t receive my withdrawal also. What a scam casino

Same Story as the previous users.

Account blocked after winning a couple hundred euros. No Info given. Nothing. Just pure scam

Confiscated all funds in my account, continue to ghost me with no proper explanation. Fraudulent in every way.

Scammish behaviour. I registered on their site 4 days ago, placed 2 bets. 2 days ago i wanted to login. It says that my account was blocked.

I write on their email support - they replied : Hello, please complete the following verification of your unique identity and location from the same device and connection used to place bets, within the next 4 hours

They sent me this email 23:18 when I was sleeping!!! Now refusing to communicate with me. So I lost deposit and all my winnings from my 2 bets, avoid them, its scam.

Betcoin.ag has quickly became my favorite betting site, they distinguish themself from other competitors in all contentious aspects.

They are a trusted name in an industry which is known for scams, and they offer strong and feasible bonuses when other sites offer ones with silly wagering requirements that can never be fulfilled.

The only drawback I can think of is slower withdrawals compared to instant withdrawals offered by some other sites in the space, still it is a small drawback only, and the timings for withdrawals are still good in general.

The site used to be much better... many more lines and games to play. Now the website seems robotic, clunkier and harder to use. The bonuses and rewards have gotten slashed aswell. I used to get many more perks before the website changed but overall I still enjoy the site. Theyve taken a step back but still remain a decent place to play at.

I deposited $500 on Betcoin and played using my personal account. After some time, my balance reached around $900, and I submitted a withdrawal request.

Immediately after requesting the withdrawal, it was rejected without a proper explanation, and my account was suddenly locked. This prevented me from accessing both my account and my funds.

I want to clearly state that I have never used a VPN, created multiple accounts, or violated any of the platform’s terms. This was my first and only account.

At one point, I was asked to complete verification, and I was fully willing to cooperate and provide all necessary documents. However, instead of completing the process, my account was restricted without resolution.

Since then, I have contacted support multiple times but have not received any clear or helpful response. My funds are still being withheld without justification.

This situation raises serious concerns about the platform’s handling of user funds and withdrawal requests. I am requesting either:

Immediate access to my account and funds, or
A clear, detailed explanation supported by evidence for the actions taken.

If this issue is not resolved, I will consider escalating the matter further, as I believe this treatment is unfair and lacks transparency.Scam behavior - funds withheld, ubusive and threating support
I deposited around 450 500 usdt and fairly increased my balance to 900 usdt. When i requested a withdrawal, my account was suddenly locked without any valid or consistent expnaation.
First i was asked for a verification. Then i was told verification was not needed and that i would never withdraw my money.
The support comunication quickly became unprofesional, abusive and even threatening. I was accused of lying and cheating without any evidence beimg provided. They also attemped to intimidate me and discourage me from reporting the issue publicly.
I used a single account, my real personal information,and no VPN or prohibited methods. Deposite this they refused to process my withdrawal.
This is not how a legitimate betting platform operates. The behavior i expirienced strongly indicates an attempt to avoid paying legitimate winnings.
I strongly recomended that others stay away from this platform and avoid risking their money.
Update: The company attempted to have this review removed, but Trustpilot reviewd the case and confirmed that my review is not defamatory.

I deposited funds on Betcoin.ag and successfully completed their KYC verification.

My first withdrawal was approved and processed. However, when attempting to withdraw the remaining balance, my account was suddenly blocked and I was accused of “sportsbook abuse”.

The support team has been extremely unprofessional and even called me a “scammer” in their emails.

I asked which specific clause of the Terms of Service I violated but they refused to explain and instead told me they could hold my funds for up to 60 days.

What is even more concerning is that Betcoin’s Terms of Service directs players to submit complaints to the Curacao Gaming Authority.

However, when contacting the provided email addresses, I received automatic responses stating that Gaming Curaçao has ceased operations since August 18th 2024.

This means the official complaint procedure referenced in their Terms is no longer functional.

I am now left with no regulator and a bookmaker refusing to release my funds.

Eviten esta estafa por favor
Eviten esta estafa por favor, ahora entiendo porque tienen una puntuacion tan alta, ya que denuncian todas las reseñas negativas que evidencian la verdad de lo que son, ( como lo hacen conmigo) se vanaglorian de llevar 13 años en la industria pero lo unico que hacen es esperar que deposites para retener tu dinero.
Cuento mi caso: registre mi cuenta hace aproximadamente 6 semanas (que por cierto no te pide ningun dato, solo correo obviamente no se molestan en conocerte porque lo unico que quieren es que tu proceso de deposito sea facil y poder quedarse con tu dinero) hago mi deposito de dinero y realizo algunas apuestas (se supone que es un sitio para eso), al otro dia intento apostar y sale un error, contacto a su equipo y no me dan ninguna solucion, solo un correo que parece fantasma porque por mas que les escribi nunca recibi una respuesta, mas tarde intento ingresar a mi cuenta y ya no me lo permite, intento nuevamente contactarme a traves de un ticket, el cual tampoco hoy casi 6 semanas despues ha obtenido respuesta,
hace 2 semanas, cansado de esperar, trato de comunicarme nuevamente por correo y por chat y no hay absolutamente ninguna respuesta.
En conclusión, como mas se le puede llamar a esto? me hacen depositar mi dinero y de un momento a otro desaparecen con mas de 400 dolares que tenia en mi cuenta, sin siquiera dar una explicación, esto definitivamente es una estafa.
Hagan lo posible por no usar esta casa de apuestas, busquen alternativas mas confiables y que al menos se interesen en conocer a su cliente.

Amazing casino and reliable!

I've been using Betcoin for a few years and enjoy them for the most part. They have updated their site and added some cool features like weekly cashback and shop points that can be converted to free spins. That with a monthly bonus puts them as one of my favorite sites to play on.

I do find it annoying that their withdraws take 15-20 minutes to process but overall, I trust having my money on the site which is important at the end of the day.

This site is a scam. I withdrew $190. They closed my account without any notice. Support doesn't even respond. Online support doesn't respond. I try to use the forgot password option but no code comes to my Gmail. Friends, this site is definitely a thief and a scammer.

I emailed last week and got no response. Even your online support is unresponsive. You are a scam unless you fix my problem. I will file a complaint against you on all the sites.
Id: vahidft

They blocked my account and stole my money.

My experience with Betcoin Casino was extremely negative.

After regular gameplay, my account balance reached approximately $270. During this time, I placed sports bets and also played casino games (slots). All wagers were accepted without any issues.

When I requested a withdrawal, Betcoin suddenly claimed a “violation regarding location” and retroactively voided all my bets at a 1:1 rate. As a result, my balance was reduced from about $270 to only my original $50 deposit.

Key points:
• Balance before withdrawal request: ~$270
• Balance after Betcoin’s decision: $50
• Bets included both sports betting and slot gameplay
• No VPN or location-masking tools were used
• I was physically located in Poland, which is not a restricted country

The alleged “location violation” was raised only after I requested a withdrawal. No issues were mentioned while deposits were accepted and bets were placed.

Voiding an earned balance after gameplay has been completed is unfair and misleading. Regardless of internal policies, cancelling legitimate winnings only at the withdrawal stage seriously undermines trust in this casino.

Players should be aware that Betcoin may retroactively cancel bets and remove balances after a withdrawal request.

New model new look new all new sports new casino, i love it, it makes me want to switch mainly here because of the odds, and support are fast and my advice was make some more promos for users so they would love to register more here.

A legit honest casino who honour your wins and a have a wide range of games and sports. A happy customer here.

Good site and great customer support

easy cashouts, good table games, and generous promos.