betmgm.ca Avis 

They sent me $5 casino bonus to play and I had to wager at least $50 total before I could withdraw. I got lucky and converted my 5 casino credit to $400. I wagered more than $50 on a slot game and somehow it showed that I needed to wager $44 more. I called support and they told me I just have to wait because of the app delay. I waited almost half hour before I could withdrew the $400. And after I withdrew the $400 they closed my account without any warning. It happened the same day when I called betmgm support for help. I think that support agent reported me. I contacted betmgm many times and they kept telling me my account is closed for good without any explanation. I don’t recommend using betmgm and highly suggest using other sport/casino betting app.

Not sure why there are so many complaints, I actually love the app and the service. Tip is to use Interac or PayPal for deposits and withdrawals. I won a jackpot of $14,500 and I got it deposited in my bank account within the next hour. Compared to other online casinos I prefer this one by far. I also find the payout rates reasonable, aside from the jackpot I won, I have won a few thousand here and there but I only play slots.

I deposit $15 I get up to $70 and and the lock my account says I have a upicatrr account! Witch I isn’t! No sat hey confenscated y m money next at they reopen my account but can’t locate my money! Hen ag that the deposit never happened !! Witch I started a dispute with Mastercard because ou can clearly we it’s posted to my accpunn no t and Betmgm !!! If Kim thieves and liars

BET MGM RTP % is non existent.

Over a few deposits and playtime my experience was very negative, slots often disconnecting and sports games magically lock out or are removed from choice selection. When depositing and playing with real money, seemed to never really win anything but when you play with bonus money, every machine wants to give you a bonus right away.
Quite odd.

Overall keep you pennies close and ya dollars closer, buy some milk instead of wasting hard earned money on a bogus site,

I refuse to believe that these games are real. this company and online casinos should be closed down

First order of buisness for the ALGC if they are putting their stamp of approval on a Gambling app,is to do a full audit to see if these companies are legit.I played today for a couple hours and these slots are dead.I will never deposit in this crooked Casino again

Created a account and was able to deposit to my account but was not able to get any games to load. Customer Service was useless and just kicked me out of the chat before the conversation was done. Only good part about this site I was able to get my deposite back. For a big corporation MGM I am a very disappointed customer, way to make a good first impression. I will be deleting my account.

Do not play here. I registered made a 40$ deposit with 100% bonus. I played games i knew, i played for years - but looks like they just purchased the look of games because that is not how they roll. Its all teaser. I played low bets so i tried about 9-10 different slots. Not a single bonus hit not even close. Its a very rigged casino stay away. I immediately deleted my account. Im also uncomfortable with the amount of advertising theyre doing all over socials- its predatory.

If your from alberta canada don't use this site its a scam slots are rigged big time something isn't right!! If you wanna get ripped off play betmgm.ca I deactivated my account after first deposit

Terrible terrible app. So much bloat nothing works properly. Has to be hands down not just the worst casino app but app in general I have. I can't say enough to fully describe how infuriating this app is. Fire your developer immediately and send him on a one way ticket to the moon. Worst app in the galaxy.

Everyone needs to stop playing in the BetMGM casino. They are scamming everyone. Bet big or small, doesn’t matter. They cheat in roulette and pull cards out of their asses in blackjack. There is something very wrong with the algorithm of this site. STAY AWAY!!!

Complete scam never lets me win . Just takes money worset casino . I ever played on thhen they changing my career stats minus my losses an my deposits !

People don't even play here this casino it's a scam and customer service try to make you dumb playing stupid games and since they know that I know they never reply and your money completely gone every as different version just games my first time in 8 years in casino that have a situation a like to try new casinos for me but this one big rip off money gone my bonus I never had it just a way to steal from you .

Thank you

Frustrating experience — funds disappeared in minutes:
I recently deposited money into BetMGM and the entire balance was gone within minutes. The platform design makes it incredibly easy to lose your funds rapidly without clear warnings or intuitive navigation. Be extremely cautious if you choose to use this platform, as your deposit can disappear in the blink of an eye. I am leaving this review to warn others to watch their balances closely.

Just a warning to anyone using promotional codes on BetMGM — make sure you screenshot EVERYTHING before depositing.


I recently used a promo code that appeared accepted by the system and even showed the bonus amount I was supposed to receive before I completed my deposits. When the bonus never arrived and I contacted support, I was told the code was apparently not entered/applied.


I even made a second deposit within seconds because I thought maybe I had made a mistake the first time, but the same thing happened again.


Very frustrating experience overall, especially when the system appears to confirm the promo before payment is completed. Save screenshots, timestamps, and chat logs if you decide to use any promotions.

BetMGM Ontario permanently closed my account with no explanation
and is withholding my balance of $1,226.23 CAD. I deposited
$1,129.73 via Interac e-Transfer from my own personal chequing
accounts, grew my balance to $1,226.23 through normal gameplay,
and was then locked out with zero communication on when or how
my funds will be returned.

I provided full deposit documentation immediately. Their only
response was a permanent closure notice with no reason given.

I have since filed formal complaints with the AGCO and iGaming
Ontario. Funds are still being withheld.

These clowns banned my account for asking about bonuses in their automated support bot, WITH MONEY IN MY ACCOUNT THAT I CANT WITHDRAW! Do not I say do not trust these scumlords that operate this site.

I have been with Betmgm for quite some time and honestly never had an issue regarding customer service. I was playing a game and won $7.40 but the win did not register into my account. I reached out several times to customer service to explain, even showing them pictures and still they denied me, saying my only winnings were .40 cents. Could I have been wrong, sure but they didn't even offer an explanation, only that I wasn't getting the $7.40 which showed I won. One of the things I discovered about another website is that if you win anything through a promotion you keep that money, there is no playthrough required. I will no longer use Betmgm because to me customer service is key. In the grand scheme of it all was it worth losing a customer over $7.40, shows you just don't care.

I got 10 free spins so I was trying it out. The game is painfully slow and I honestly would not waste money on this.

My daughter opened up a fake account (17) not old enough to gamble. She lost almost 40K. I contacted them and they said that she provided ID. I asked for the ID she provided. They could not find it!! Such a crooked company all BetMGM are rigged. They don’t care about their customers just about the money… Allowing minors to gamble away their life savings and just not worrying about the consequences.. Pure greed..

I would give a zero, but Trustpilot doesn't have one. Played a year ago, got so fed up that I self excluded for a year, rarely won anything at all. Started playing again 3 days ago, nothing has changed. There isn't even a hint that you might win something. Once you deposit your money, it's all downhill from there. I've self excluded for 5 years, have never done that with any other site. Hopefully I'll remember in 5 years how horrible the site is.