Like literally every1else here I am in the same situation with KYC. Fully verified before depositing. After I deposit and won €600 suddenly 'Routing security check triggered'. Need a second I... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Worst online casino going. Insist on ridiculous amounts of verification documents to either steal people's identity and or to stop winners getting paid what's rightfully theirs. 100% scammers
L'entreprise a répondu
Warnung vor diesem Casino. Das Casino hat keine gültige Lizenz. Die Slots laufen über Fake Server. Slots laufen nicht flüssig-man wird ständig aus den Spielen mit Fehlermeldungen rausgenommen.... Voir plus
L'entreprise a répondu
I have play sports bets about a years without any problems , some technical issue's fixed quickly next day. I enjoy the wagering on bonus and free bets skyrocket placing of bets and details no void be... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
BetSofa is a young online casino that is working to break out into the top of the gaming segment. This is evidenced by the lively and active social networks and the impressive number of promotions and tournaments held on the site. All this is combined with an extensive catalog of slots from leading vendors.
Coordonnées de contact
Ukraine
- betsofa.com
1,7
Mauvais
27 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Moja opinia na temat betsofa jest
Moja opinia na temat betsofa jest jednym…
Moja opinia na temat betsofa jest jednym z najlepszych kasyn online
23 avril 2022
Avis spontané
Good casino
Good casino. There are no registration restrictions. I started playing here because of the huge collection of games and good bonuses. There is a welcome promotion, regular bonuses and gifts for reaching levels. The loyalty of the casino is a bit alarming. Why can a casino block an account?
31 janvier 2022
Avis spontané
Réponse de BetSofa
Thank you for your feedback!
The reasons for account blocking are outlined in the Terms & Conditions of our casino. You can find our Terms & Conditions by clicking this link: https://www.betsofa.com/en/terms/conditions/
It is important to note that we never block accounts without reason.
Please contact our support team by e-mail or live chat if you have any upcoming questions.
You can reach us 24/7!
Enjoy your day!
There are excellent slots and always…
There are excellent slots and always great bonuses, and what is important, the site doesn't crash, thereby doesn't spoil the gameplay and doesn't knock down the line. I advise everyone to at least try and take advantage of the welcome bonuses, this is a great start in the world of gambling.
Previously, there were no problems with the withdrawal of money, but the last experience worries me. On November 25, I won almost $1000, made a withdrawal, but the money hasn't yet been received. How long should I expect my winnings?
30 novembre 2021
Avis spontané
Réponse de BetSofa
Thanks for your feedback!
Please contact our customer support via chat and we will check this information
SCAM..
SCAM... SCAM... SCAM...
Don't comment on the same mistake I made. Do not put your money on this site.
They won't let you win.
They lured me to their site with the promise of a 100% Freebet of the deposit amount up to 100 euros.
I deposited and received the Freebet.
The freebet needs to be bet full amount. I bet according to the rules and I got it right. My balance then went up to 280 euros in the bonus wallet and plus my 100 euros in the main wallet..
So I started betting to fulfill the rollover.
When I started fulfilling the rollover they limited my bets to ZERO EUROS.
This prevented me from meeting the rollover requirements and consequently made me lose all the amount I had earned.
They found a fraudulent way of not paying me a penny of what I had earned.
If they respond to this criticism, they'll say I didn't withdraw the amount because I didn't meet the rollover requirements. What is truth.
But they won't tell you the rest.That I failed to meet the requirements because they reduced my bets to zero and made it impossible for me to meet the rollover.
Below my comment you can see the response from Betsofa.com and how dishonest they are in fact. They say I adopted some fraudulent strategy. In other words, they try to throw the responsibility for being thieves on my back. I have not adopted any minimal risk strategy. I didn't place any bets on both sides of the same event. I only bet on big games in big leagues an amount compatible with my economic reality.
What fault do I have if my bets won? Honest play in their view is uniquely and exclusively a game in which they win and customers lose. Otherwise they claim fraud and don't pay you. That way it's easy to get rich.
27 octobre 2021
Avis spontané
Réponse de BetSofa
We have introduced an investigation on this matter and identified that while using the bonus you have breached several Terms and Conditions.
1. According to the Welcome Free Bet Bonus Terms and Conditions Section 19:
Betsofa reserves the right to review customer transaction records and logs for any reason. If, upon such review, it appears that a customer is using strategies which Betsofa, at its sole discretion, deems to be abusive, Betsofa reserves the right to revoke that customer's right to participate in the bonus program and void their bonus.
2. Terms and Conditions, Section 9.16: Minimal risk Bets on any Games (i.e. betting in proportions on different outcomes in the same hand to create "action" with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk Bets include betting on red and black simultaneously in Roulette Game, and betting player and banker simultaneously in Baccarat Game. Players who are found to be adopting these practices risk of having their Bonus and winnings confiscated.
Therefore your bonus and winnings generated by bonus have been forfeit. However, we did not confiscate your deposited amount and let you withdraw it in full as an exception.
Please note that this is our final response on this matter and this is not a subject to a complaint since we have followed our Terms and Conditions.
Depositing is simple and there is a lot…
Depositing is simple and there is a lot of methods of doing that. The site works very quickly and I had no issues with it, the games always work just well. I have struck a nice win and get my winning quite quickly. Thanks
5 avril 2021
Avis spontané
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