Unacceptable
Absolutely shocking! Ordered a bouncy castle with slide… send over the picture of the castle I wanted to order and specifically asked to make it exactly like in the picture and only change the color of the step.
Bouncy castle got delivered and been sitting on the pallet in my wee shed as I don’t have a unit or space to blow it up.
At my first time blowing the castle up at a kids party. The castle was not close to what I had ordered.
Even tho it was 2 weeks after (which is in plenty of time legally spoken) I emailed to get this rectified.
Company is not willing to admit their mistake or do anything about it without me having to take a hit for it.
Extremely bad customer service!!!







