Better Avis 1 941

Be careful about giving your information to them. I started getting hourly calls and texts from them. I am in the process of getting a loan so I expect some level of spamminess, but Better was so far beyond the pale.

Everything went smoothly and swiftly

Rectified my issue quickly

It was a good experience from start to finish. Better team was knowledgeable and quick to respond. Processed and closed the application in 2-3 weeks as promised.

The people I was working with were very helpful every step of the way

Probably one of the EASIEST transactions I have ever done when it comes to dealing with money. The communication is A+.
Professional, efficient, and time friendly! Thank you, Jonathan!

The whole process was easy and straightforward. Service was very efficient, loan officers reached out promptly. Smooth from start to finish

Quick and effectively

being helpful through the whole process and giving additional help when I needed it this was a long experience that I was not aware of all that needed to be done.

Richard

The process began easier than anticipated. Then slowed down. I would have preferred to have the same agent throughout the entire process. It now appears as a multistage process. Uncomfortable at times. A couple stumbling steps at the end. "Better" should add paying off the selected debts for the borrower. Their current procedure is a bit archaic at best. It was concerning at the end however we got to the finish line quickly once funding occurred. I would do it again if necessary.

Everyone was super helpful and responsive throughout the process

Agent Daniel was very professional and courteous with step by step updates which the entire process simple.

Is there a more miserable lender on the planet???
Try communications that are very clear and given to your agent in a timely manner! Nothing in return!
Watch as your closing date approaches and you still get a lot of blah blah instead of real effort to close on time. Then watch after the loan FINALLY comes through BUT they hold onto your money another week or more for their own gain,
If you pay more at another Lender such as Cap Center, it's totally work a few extra dollars to have them professionally handle your loan rather than lose a property.

Once again, refinancing with Better was an incredibly easy and transparent process. It is very easy to sign up and monitor rates via their online portal with full visibility into the potential costs and fees involved. When the right combination of rates comes along, locking the rate and moving forward is only a few button clicks away. From there, the portal provides easy-to-follow guidance to upload documents, answer questions, and interact with your loan consultant and financial team.

I have used Better for a couple refinances and a purchase and have found it to be an excellent combination of rates with low fees and closing costs.

It was a great experience. It was a breeze to use their system. David and Sonia held our hand along the way. Thank you for getting my family our dream home. We could not have done it without you. So many lenders turned us down but you guys made it happen!

Great experience. Quick and responsive.

Tate did not help at all if u r application cancel they don’t return u r 500

Significant and inconsistent handling of tasks leading up to approval. Some were reviewed daily, others took 3-5 days.

Funding date was misleading. The title company blamed Better by only funding the loan at the end of the day which affected their ability to distribute the funds. However, they didn't even distribute the funds early the next day...the title company barely met the deadline for distributing funds the day after the funding date (and that required a phone call).

I can’t recommend Better enough. Jamie Flude’s support was invaluable, he has the patience of a saint and is a true credit to the company. I love that the service is free to use and referral rewards are even more appealing. All the while Jamie was not at all pushy compared to other brokers- their service truly sells itself. My initial purchase fell through but Jamie picked my account right back up and provided me invaluable support on my second purchase that completed today.
I have and would recommend Better and I look forward to using again in the future. Thanks Jamie, you made my first house purchase a much more pleasant experience than it could have been otherwise.

This process was as expected tedious at times. Lori Mason and Michael Tadlic made it easily bearable with timely feedback. They navigate the system effortlessly through closing we are now happy homeowners.