Better Removals Avis 

161
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This company was recommended by a friend as he was happy with their service and they didn't disappoint. From the start, Mike who surveyed the house to the lads that did all of the packing and lifting,... Voir plus

Noté 5 sur 5 étoiles

The Better Removals team handled our move brilliantly. The team of 5 people was extremely professional and they brought the right sized vans to make sure the job was done on time without any issues. W... Voir plus

Noté 5 sur 5 étoiles

Moving day is always a bit stressful but Better Removals made it easy and stress free. They packed all my belongings with great care and nothing was damaged. Nothing was too much trouble, friendly a... Voir plus

Noté 5 sur 5 étoiles

We chose Better Removals instead of a slightly cheaper quote because of their family firm background, and we did not regret it. Our move was delayed by solicitors and BR were flexible and accommodati... Voir plus

À propos de l'entreprise

  1. Déménageur

Écrit par l'entreprise

Commercial, Domestic & International Family owned Removals Company, with over 30 Years experience serving the People of London, Cambridgeshire, Hertfordshire, Peterborough & Essex. Making your Move Better


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(161)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant

Brilliant, from quote to being moved. Great team, all friendly, helpful and very professional. Would highly recommend.

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Would Not Hesitate to Recommend

I recently moved from Hertfordshire to East Sussex. Better Removals were fantastic. The team were polite, friendly and went out of their way to be helpful. They were careful with my possessions and made the whole experience easier. I wouldn’t hesitate to recommend them.

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend Company

I recently used Better Removals for our move overseas to “Madeira”.
They were an easy company to deal with through the whole process.
From the moment I contacted the office to the delivery of our possessions to our New home their service has been 5 stars.
The customer service from everyone involved (office team, removals team and Portuguese partner team) were excellent throughout.
Very polite, friendly, helpful and professional nothing was too much trouble at any point.
Excellent service from start to finish with a “Big Thank” to Mike, Iwona (UK) and Joao (Partner in Madeira) for making our move overseas possible.
Would highly recommend Better Removals
Betty & Darren Gedge

17 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

From quote to putting our possessions in storage ….everything has been excellent . Admin, the team of Craig, Ben and Niall , all made our experience totally stress free. Equipment is spotlessly clean , professional packaging (our sofas looked like they were wearing puffer jackets). Attention to detail is exemplary. Really happy and highly recommend. Thank you .

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

What a great team!!

From the first contact to waving goodbye at our new property, we experienced nothing but friendly, professional behaviour. Moving is so stressful, but the team just came in and got on with it, calmly and sensitively. There were no problems, but if there had been, we feel confident that they would have dealt with it efficiently.

We have used Better Removals before, and would definitely use them again. And would highly recommend them to anyone looking for a removal firm.

Thankyou all

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great job

Hardworking, friendly and efficient.
A great job from start to finish, including the office team.
Would definitely recommend.

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

From start to finish Better Removals…

From start to finish Better Removals were excellent to deal with; everyone was friendly in their professionalism. Mike who initially visited, Mark and Geraldine in Customer Service, every one of you in the team is just great!
The removals team were superb, they worked so hard during the packing day, then worked extremely hard during the moving day. How they keep up such physical, sustained effort is beyond me!! But they did, and with efficiency and speed. I can't fault their efforts. Thank you packing and removal team.

Thank you all so much, moving is a stressful time. Each and every one of you are integral to making it as smooth as possible. And you did exactly that!

BIG thanks all of you. I would definitely recommend Better Removals, without question.

One small observation: too much packing paper - created a mountain of paper!! (in the interests of recycling etc, etc )

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent removal company

From the first time we made contact with them they were informative friendly and kept in contact until the moving day. On the moving day 5 lovely lads came in and organised us they took the stress of moving away. They were so swift and organised it really did make it so much more easier for us. All we really had to do was keep them supplied with tea and coffee. We would recommend them to a friend as we could not have asked for a better service from the word go which includes the office staff right the way through the company. Thank you

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Competitive price and great service

Great service and support both leading upto and after the move. Team on the day were professional and friendly, making a stressful day very manageable. Competitive pricing and great service.

7 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Second time

Second time off using Better Removals same experience both times absolutely no problems at all.
Can’t recommend them enough.

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Better Removals by far!

Better Removals lived up to their name from start to finish. The staff we dealt with both on the phone and in person were excellent and very professional. Ours was a two day job due to the distance involved, but there were no delays, breakages or problems of any kind at either end and we wouldn't hesitate to recommend them as a company that will go the extra mile!

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Thanks all.

The three guys that moved us did an excellent job they were friendly,polite and also very helpful. Carpets and floors were covered in both the old and new address to protect them. I would certainly recommend this company and would use them again if the need arose.

30 octobre 2024
Avis spontané
Logo de Better Removals

Réponse de Better Removals

Dear Alan,

Thank you so much for your kind words! We're thrilled to hear that the team provided an excellent service and made sure to protect your carpets and floors during the move. It’s great to know that you found them friendly, polite, and helpful. Your recommendation means a lot to us, and we’d be more than happy to assist you again in the future if needed. Thanks again for choosing to move with Better Removals.

Noté 5 sur 5 étoiles

Smooth 3-day house move

After Mike Embley's visit I felt confident that this company would handle my 3-day move (120miles) efficiently. I had 2 other quotes which were a lower price but decided on Better Removals for peace of mind. This included Day 1 Packing everything Day 2 loading vehicle and travel Day 3 unloading at my new home. Everything was done as quoted. All of the employees on each day were friendly, helpful and efficient and nothing was too much trouble. They definitely took the stress from me! We had a lovely "chat" before they finally left. Thank you all. Would definitely recommend Better Removals.

6 novembre 2024
Avis spontané
Logo de Better Removals

Réponse de Better Removals

Thank you so much for taking the time to leave such a wonderful review! We’re so pleased to hear that everything went smoothly during your 3-day move. It’s great that our team could provide you with peace of mind and take the stress out of the process. We truly appreciate your trust in us, especially after considering other options, and we're so glad our service met your expectations. Your recommendation means a lot, and we’d be more than happy to assist you again in the future. Thank you once again for choosing Better Removals!

Noté 5 sur 5 étoiles

Excellent service hard working Team

Excellent service hard working Team , guys worked continuously until the lorry was loaded very efficient, I would certainly recommend this company to my friends.

23 octobre 2024
Avis spontané
Logo de Better Removals

Réponse de Better Removals

Dear Beverley,

Thank you for your kind words! We’re so glad to hear that our team provided an excellent service. If you ever need assistance in the future, we’d be more than happy to help! Wishing you all the best in your new home!

Kind Regards,

Better Removals

Noté 5 sur 5 étoiles

Excellent service all round

Excellent service from initial survey to move completion.
The packing/removals team were first rate. They communicated well and showed a genuine interest in ensuring that we were fully satisfied with all aspects of our move.
The head office staff were a pleasure to deal with giving a positive feel of a really competent family run concern. Always ready to help and advise.
Very much a customer oriented business with a competitive approach to pricing. Based on our experience would highly recommend Better Removals

11 octobre 2024
Avis spontané
Logo de Better Removals

Réponse de Better Removals

Dear John,

Thank you for taking the time to leave us such a wonderful review! We’re so pleased to hear that you were satisfied with every aspect of your move, from the initial survey to the completion. It’s fantastic to know that our team provided excellent communication and made sure you were fully satisfied. We’re also glad you had a positive experience with all office staff involved. We truly appreciate your kind words about our customer-oriented approach and competitive pricing. If you ever need our services again, we’d be more than happy to assist!

Kind Regards,

All The Team At Better Removals

Noté 5 sur 5 étoiles

Thank you! When the removal van arrived I…

When the removal van arrived I seriously did not know how they managed to park it! It was massive! Total expertise by the driver! The three lovely removal men proceeded to work so hard to empty my house into storage units. Thank you so much for making this initially very stressful time for me turn into a breeze! Only made possible by my lovely removal men. I would recommend this company wholeheartedly. Also, to all the lovely ladies I've spoken to on the phone, thank you! You're all so sweet and helpful.

17 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Would recommend!!

After getting 3 quotes I chose Better Removals, they weren’t the cheapest but I found the interaction whilst obtaining the quote very easy and straight forward.
They firstly moved my possessions to a storage facility and then 12 months later moved them from the storage to my new home which had been renovated.
Now my experience with both sets of removal teams was very positive. They were all friendly , professional and extra attentive with dismantling and packing various furniture. (I packed the rest of my possessions)
They managed to pack all furniture and boxes onto their vans with no issues or any damages.

The only reason I didn’t give 5 stars is on the first removal date I was left waiting for over an hour with no updates able to be given when I contacted the office .

I would definitely recommend Better Removals to all my friends and family.

19 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional company!

This company is exceptional!
From calling up to get a quote to collecting the empty boxes for recycling post move.
On the day of moving turned up on time and just got on with the task in hand in a very professional manner.
The crew were very friendly, exceptionally polite and seriously hard working.
Fantastic company and would recommend all day long.

25 juin 2024
Avis spontané

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