Bought annual cover on line. SIMPLES! Price most acceptable.Response timegood, Hopefully I shall feel as satisfied in July 2027.
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Lisez les avis des autres
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Voir plus
L'entreprise a répondu
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Voir plus
L'entreprise a répondu
Good contract at a good price with a 10% loyalty discount upon renewal which is unusual in this day and age!
À propos de l'entreprise
Écrit par l'entreprise
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Coordonnées de contact
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Royaume-Uni
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A must have alongside any car hire booking
An excellent customer service and overall company with competitive prices. They are really responsive via email which helps hugely when navigating a claim.
I would never hire a car without their insurance which is so much cheaper them through car hire companies or brokers and much more reliable.
21 août 2025
Avis spontané
Réponse de Bettersafe.com
Hello Angus, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great Savings On Car Hire Excess Protection
Continue to use BetterSafe to provide Excess Insurance when I hire cars several times during the year providing me peace of mind and great savings in not taking up the car hire company's insurance.
However, in latest renewal realised that schedule shows 10:00 to 23:59, rather than 10:00 to 10:00.
This should have been clear at time of renewal, hence 4 stars.
17 septembre 2025
Réponse de Bettersafe.com
Hello Chris, Thank you for your feedback — it's much appreciated.
Regarding the timings on your schedule, a member of our team will be in touch with you shortly to discuss this further.
Best wishes,
The Bettersafe Team
Does exactly what I need
17 septembre 2025
Réponse de Bettersafe.com
Hello Ronnie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Always easy to deal with.
Always easy to deal with.
Renewal was so easy, took no more than a minute or two.
17 septembre 2025
Réponse de Bettersafe.com
Hello Dale, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Stephen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Renewed my policy today
Renewed my policy today. This year, I unfortunately had to make a claim when our hire car was damaged whilst parked. I took photos, reported to the local police and got their report. I paid the car hire company for the damage and received an invoice and a receipt, all submitted to Bettersafe on my return. The claim was settled within a few days.
15 septembre 2025
Réponse de Bettersafe.com
Hello Stuart, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Stuart, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Got a price of around £9 for a days…
Got a price of around £9 for a days insurance on a well known comparison website. When I clicked through to purchase I had to enter all my details again and the price had risen to £11. Not a great customer journey.
10 septembre 2025
Réponse de Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Keith, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Jake, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy to get policy in place.
8 septembre 2025
Réponse de Bettersafe.com
Hello Mr Searle, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Kevin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very easy to apply and in my opinion…
Very easy to apply and in my opinion very good value.
3 septembre 2025
Réponse de Bettersafe.com
Hello Rob, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reduce your car hire costs.
Annual Policy covering all car hire excesses.
Excellent way to reduce your car hire costs.
30 juillet 2025
Réponse de Bettersafe.com
Hello Derek, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Such a straight forward buying site...
Such a straight forward buying site...
Very quick and easy to use.
Great
2 septembre 2025
Réponse de Bettersafe.com
Hello Wendy, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy and clear
I have purchased excess insurance several times from Bettersafe. Only once have I had a claim, which was handled quickly and efficiently.
1 septembre 2025
Réponse de Bettersafe.com
Hello James, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
clear and easy to follow instructions
clear and easy to follow instructions. Meets my need.
29 août 2025
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
great value
27 août 2025
Réponse de Bettersafe.com
Hello Anthony, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Sarah, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Cheap car hire excess insurance
Simple website to purchase car hire travel excess insurance. A fraction of the price a hire car company would charge. Used bettersafe numerous times and they are very competitive on pricing.
21 juillet 2025
Réponse de Bettersafe.com
Hello Rob, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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