Absolutely wonderful products and amazing customer service, I have purchased a few times now and love every thing I have tried, tights leggings, underwear, everything is comfortable and has lasted a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered some of the seamless bras in the sale and I love them sooooo much. I have now ordered some more in other colours and also a pair of seam free pants and some tights, I have not tried these ye... Voir plus
L'entreprise a répondu
I really wanted to do I good review but 2 minutes after putting tights on and going for a walk they roll down. They seem better quality than usual shops, thicker. But unfortunately despite following t... Voir plus
L'entreprise a répondu
This company is AMAZING! My dealings with Daisy, were an absolute pleasure. She helped me beyond what I expected to get my parcel to me, after our postal service failed dismally. I will certainly be r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Better tights are not petite, plus-size or tall tights. They are tights for everybody and every body. We see no need to marginalise those who already are made to feel ‘separate’ due to what can sometimes be damaging terminology, particularly often seen within the fashion industry. Better tights are for anyone who wants to wear them, regardless of age, gender, size or shape. Above all, we are here to champion inclusivity, diversity and freedom. Freedom to wear whatever you want, whenever you want. We’re here to let you know that we hear you, and we see you. This may all sound a little bit much coming from a brand that makes tights, but it’s truly important to us. We’re passionate about using our expertise to responsibly create inclusive, fashion-forward products that enable everyone to express themselves, however they see fit. And we really don’t think that’s much to ask of the entire fashion industry, either. Hopefully, bit by bit, we can all make a difference.
Coordonnées de contact
46 Upper Bond Street , LE10 1RJ, Hinckley, Royaume-Uni
- 01455 630922
- enquiries@bettertights.com
- bettertights.com
4,1
Bien
447 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
really bad
Order came ridiculously late (and not because of any postal strikes).
Fishnet tights ripped after one wear. 30 denier black tights may as well have been made from tissue paper as they ripped too. Sizing is good but other than that, biggest waste of money ever. Won’t be buying from here again. Really upset and disappointed, getting tights as a short plus size woman has always been difficult and I thought I’d found a winner when I found these. Rubbish.
9 décembre 2022
Avis spontané
Réponse de Better Tights
Hi Emily, thank you for your honest review. Please email us at enquiries@bettertights.com with your order details and allow us the chance to rectify this for you, we do not wish for our customers to be dissatisfied so we will endeavour to find a resolution for you.
I never received my order
I never received my order. Wrote support about it and no one replied back. Will never order again.
14 décembre 2022
Réponse de Better Tights
Hello Euridice, we're so sorry that you didn't receive your order yet. We have replied to your email 2 days ago explaining that we tracked the parcel and can see that it is in transit. Sorry if you didn't receive our email. As per the shipping details published at checkout, international orders do take up to 21 working days for delivery. As your order was placed less than 21 days ago we cannot raise a claim yet, I would expect you to receive the order in the next few days. Please note that our postal service has also been on strike for some days in the few weeks which can cause delays unfortunately. If your order doesn't arrive please do email us back. Thank you
I will now stop searching, these are perfect!!
You have no idea how long I've been looking for tights that are long enough and also that fit the curvier figure.. you have delivered 100%!
They are so long that I can put the waist above chest hight!! This is amazing!
Thank you, thank you, thank you! They are super comfy, I will 100% be getting more pairs!
Brilliant, I can highly recommend!!
Update (01/02/23) 1st pair still going strong, washed many many times.. still like new! Just ordered another 2 pairs of black (for work)
Thank you!!!
6 décembre 2022
Avis spontané
Réponse de Better Tights
Hi Michelle, thank you so much for sharing such lovely comments, we really appreciate that.
As good as Snag!
I’ve always been a big fan of Snag tights but I loved the designs from Better tights. I was very very dubious on whether the size and quality would be up there with Snag… I am a big girl so finding the perfect tights have been a long long process.
I got 5 pairs… best purchase in a long time! The size, the quality… they just got perfect. As good as Snag. I’m so happy!
18 novembre 2022
Avis spontané
Réponse de Better Tights
Hi Siobhan, thanks so much for the review, we are really pleased that you liked the tights!
Réponse de Better Tights
Hi Linda, thank you for sharing the nice review.
Tore as trying them on
This is my first order from Better Tights. I bought the black fishnets, but they tore as I was trying them on, I am disappointed as I have now wasted £9.50.
On the plus side, they were delivered quickly. I ordered them on a Sunday evening and received them on the following Wednesday.
9 novembre 2022
Avis spontané
Réponse de Better Tights
Hi Clare, thank you for your honest review. Please email us at enquiries@bettertights.com with your order details, we're really sorry that you had a bad experience with our tights and we would like to resolve this for you.
Very disappointed
Very disappointed. Never received my order or any communication about it. Will follow up about a refund but annoyed about waste of time and money.
25 octobre 2022
Réponse de Better Tights
Hello Ashton, I'm so sorry that you didn't receive your order. I can see that we sent you a replacement order free of charge which was delivered successfully. I hope that was ok for you.
Fab products quickly delivered &…
Fab products quickly delivered & presented lovely too
31 octobre 2022
Réponse de Better Tights
Thanks so much.
Lovely soft socks
Lovely soft socks. Delivery and packaiging great. Would uy from this company again
28 octobre 2022
Réponse de Better Tights
Thank you Helen
Leggings with pockets
This was my second perchace of the leggings and my first one of the ones with pockets, the fit and quality are excellent the added pocket is a welcome feature, I bought the ones with Blue side trim and they look wonderful.
On a sad note I was disappointed in the leggings been packaged in a plastic bag, I have always been happy with the eco friendly packaging that Better use. Ditch the plastic and wrap them in tissue paper like your nylon rangers
26 octobre 2022
Excellent service
Excellent service, speedy despatch, delighted with my purchase. Many thanks.
27 octobre 2022
Réponse de Better Tights
It was a pleasure!
Disappointed
Rolled down within an hour of having them on, really uncomfortable. I double checked the sizing and laddered when I took them off.
12 octobre 2022
Avis spontané
Réponse de Better Tights
We are really sorry you have not had a good experience with these tights. Please email us on enquiries@bettertights.com and we will resolve this for you immediately.
Tights I can bear to wear
I've hated wearing tights for years due to wearing too many that were just too small for me, but I needed to wear a uniform recently which required coloured opaques. I am both tall and plus size so an extended size range really helps. Tights arrived promptly and after a long day on my feet I can attest they are comfortable, which isn't something I've said about tights in the past. The 80 deniers are also genuinely opaque. I will probably reorder again.
29 septembre 2022
Avis spontané
Réponse de Better Tights
Hi Lorraine, thank you for this amazing review. I'm really glad to hear you're happy with your 80 deniers - feel free to get in touch if we can help find another style you'd love!
- Libby
I ordered my wife 2 pairs of 30 denier…
I ordered my wife 2 pairs of 30 denier tights in XXL she says there the best tights don't keep falling down and stay up well will be definitely ordering more
2 octobre 2022
Réponse de Better Tights
Hi Mark, thank you for taking the time to leave this review. I'm so glad to hear your wife loves her tights!
- Libby
Highly recommended
Love all your tights excellent for me, i am paralysed on my left and they are a dream to put on and wear. THANK YOU SO MUCH
1 octobre 2022
Réponse de Better Tights
Thank you Jean, I'm really glad to hear you love the tights. Feel free to get in contact if we can help you find the best product to try next :)
- Libby
Pfft
The leggings I got had "dye marks" on them and needed to be washed. Doesn't really make you trust the quality.
27 septembre 2022
Avis spontané
Réponse de Better Tights
Hi Amanda, thank you for leaving a review. I'm sorry to hear you're a little disappointed with the leggings, I know we've spoken over email regarding this but I do hope we've helped find a solution ☺
- Libby
Disappointed
Laddered whilst I was putting them on so I didn’t get to wear them. I don’t believe they’re true to size but obviously can’t give a full opinion on that. Disappointed that I didn’t even get a wear out of them for £10. Will be sticking with Snag Tights moving forwards, sorry.
17 septembre 2022
Avis spontané
Réponse de Better Tights
Hi Charlotte, thank you for the review. I'm really sorry to hear you're unhappy with your better tights - I can assure you we manufacture our items to be high quality and certainly shouldn't ladder while putting them on. Could you please drop us an email and we'd be happy to get this resolved for you asap 😊
- Libby
Tights Came Ripped!
The regular black fishnets were ripped to shreds when they came! They were unwearable. That being said, the black Ivy Leaf fishnets were perfect and came through with no damage. The shipping by Royal Mail was met with almost no updates for the first two weeks, but BetterTights support was quick to answer questions. Disappointed at the condition of the plain fishnets but overall happy with the experience of everything else.
8 septembre 2022
Réponse de Better Tights
Hi Kai, thank you for taking the time to leave this review. I'm really sorry to hear one of the items arrived faulty - I can assure you this isn't regular and we'd be more than happy to provide a solution for this. Though I am glad you're happy with the other item and the service we provided. Please look out for an email from the team regarding your faulty item.
- Libby
Ordered some shorts for a holiday
Ordered some shorts for a holiday, primarily for anti-chafing under dresses. I had previously bought some of these shorts from another well known tights website but the material was uncomfortable and I still experienced chafing so thought I’d give better a go… they really are: better!! The material is so soft and comfortable, the colours are gorgeous and I’ve had no issues with chafing since I purchased. Also the packaging is all recyclable and super cute. Overall, incredible experience and I have been recommending to all my plus size friends! Thank you better tights
14 septembre 2022
Réponse de Better Tights
Hi Jade, thank you for this amazing review! I'm so glad to hear you had a chafe-free holiday with our shorts, and that you've been recommending us too - we really appreciate the support :)
- Libby
Very long
Tried these guys due to the poor quality of Snag Tights as they are also advertised as having inclusive sizing. I am somewhat torn as the quality does seem better than Snag Tights however they are comically long on me. I'm sure they must be a good purchase for most but not recommended if you have a shorter inseam
7 septembre 2022
Avis spontané
Réponse de Better Tights
Hi Anastasia, thank you for leaving this review. I'm really glad you decided to try better tights, though I'm sorry you're unsure on the fit. It sounds to me like an alternative size may have suited you better, we'd love to hear more from you about this so please feel free to drop us an email on enquiries@bettertights.com with more details on your order and the item in question 😊
- Libby
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.