Better Tights Avis 

447
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely wonderful products and amazing customer service, I have purchased a few times now and love every thing I have tried, tights leggings, underwear, everything is comfortable and has lasted a... Voir plus

Noté 5 sur 5 étoiles

I ordered some of the seamless bras in the sale and I love them sooooo much. I have now ordered some more in other colours and also a pair of seam free pants and some tights, I have not tried these ye... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I really wanted to do I good review but 2 minutes after putting tights on and going for a walk they roll down. They seem better quality than usual shops, thicker. But unfortunately despite following t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company is AMAZING! My dealings with Daisy, were an absolute pleasure. She helped me beyond what I expected to get my parcel to me, after our postal service failed dismally. I will certainly be r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sous-vêtements

Informations provenant de diverses sources externes

Better tights are not petite, plus-size or tall tights. They are tights for everybody and every body. We see no need to marginalise those who already are made to feel ‘separate’ due to what can sometimes be damaging terminology, particularly often seen within the fashion industry. Better tights are for anyone who wants to wear them, regardless of age, gender, size or shape. Above all, we are here to champion inclusivity, diversity and freedom. Freedom to wear whatever you want, whenever you want. We’re here to let you know that we hear you, and we see you. This may all sound a little bit much coming from a brand that makes tights, but it’s truly important to us. We’re passionate about using our expertise to responsibly create inclusive, fashion-forward products that enable everyone to express themselves, however they see fit. And we really don’t think that’s much to ask of the entire fashion industry, either. Hopefully, bit by bit, we can all make a difference.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

447 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(447)

20 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Prefer Snag Tights

Thought I would try out better tights for a change. Ordered 2 pairs 1 came in the wrong length. The other pair after 4 weeks I had to discard because they had laddered. I've owned some pairs of snah tights for 4 year and they haven't laddered yet so I will be switching back to them

22 novembre 2024
Avis spontané
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Réponse de Better Tights

Hi Elena, we're so sorry to hear this has happened. If you would like to contact our customer services we would be happy to try and rectify this.

Noté 5 sur 5 étoiles

Tights perfect for tall ladies

I am tall and have always struggled to get tights to fit me. Better tights fit me perfectly. I have 30, 50 and 80 denier tights which are hardwaring (compared to a competitor's tights which tear easily at the toes after only a few wears).

12 janvier 2025
Avis spontané
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Réponse de Better Tights

Hey Sarah, thank you for this amazing feedback! We're so pleased you found us x

Noté 5 sur 5 étoiles

Better tights

Would definitely buy again from better tights ordered 3 items; they arrived individually wrapped and as a whole wrapped well. I did order over the Xmas period when the business was closed; however had no problems received order promptly last week

25 décembre 2024
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Réponse de Better Tights

Thank you for this lovely feedback, we're so thrilled! Happy New Year xx

Noté 5 sur 5 étoiles

Love your thick back tights

Love your thick black tights. Will order some more..Do you do them in any other colour?

6 janvier 2025
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Réponse de Better Tights

Hey Ann, we're so pleased to hear thank you! What denier are you referring to please? x

Noté 5 sur 5 étoiles

Great tights

I only wear Better Tights as they are always reliable. Good choice of colours, excellent size range and brilliant service.

25 décembre 2024
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Réponse de Better Tights

Hi Linda, thank you for this amazing feedback it means so much to us! x

Noté 5 sur 5 étoiles

Happy customer

Excellent quality and fit. Being tall I've never been able to find tights that are comfy but these are super comfy. I have purchased several pairs now and there is another order on its way. I especially love the 80 denier

25 décembre 2024
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Réponse de Better Tights

Hi Myra, this is fabulous to hear, thank you! We are thrilled to have you as one of our customers x

Noté 1 sur 5 étoiles

Tights arrived with holes

Tights arrived with holes. I ordered 3 pairs, but have only opened 2. Both are unwearable. Better than what?

20 décembre 2024
Avis spontané
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Réponse de Better Tights

Hi there, we're so sorry to hear this. Please contact us and a member of our team will quickly rectify this for you.

Noté 1 sur 5 étoiles

Bought a pair of tights from this…

Bought a pair of tights from this company specifically because they say they sell ‘better tights’. They don’t, they’re poor quality and ripped the first time I wore them. I messaged them about this and they just offered me a discount on my next order. Not a refund for the product that I paid over £10 for… Avoid.

7 décembre 2024
Avis spontané
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Réponse de Better Tights

Hi Jasmine,
We are really disappointed that you have taken the time to leave a review like this as discussed through our private email thread, we have issued you a full refund. We have been in the hosiery business since 1956 and produce quality products that we put love and pride into. My staff always do their very best to resolve issues and have my full support at all times. We do apologise for this situation.
Nicky, Business Manager.

Noté 2 sur 5 étoiles

Sadly not much better than ordinary ones

I really wanted to do I good review but 2 minutes after putting tights on and going for a walk they roll down. They seem better quality than usual shops, thicker. But unfortunately despite following their size chart to order they still roll down constantly making a nice walk very uncomfortable, having to stop and pull them up every few minutes. I tried Snag too and same happened.

7 décembre 2024
Avis spontané
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Réponse de Better Tights

Hi Esther, we're sorry to hear this. Please can you contact us directly?

Noté 5 sur 5 étoiles

Brilliant fit

I have ordered tights several times now in different colours for different outfits. They fit me well, l have a fat bottom and legs, they do not slide down as many do. They arrived promptly after the orders. In all I am very happy with them and will continue to buy from this company.

24 novembre 2024
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Réponse de Better Tights

Hi Ruth, that's amazing to hear thank you!

Noté 4 sur 5 étoiles

I really like the quality of these…

I really like the quality of these tights, the length of the legs are great
But the part of the tights that cover your toes is not good, that is always where they make holes or ladder.
That is my only criticism.

25 octobre 2024
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Réponse de Better Tights

Thank you for this feedback :)

Noté 5 sur 5 étoiles

Great service - and great leggings!

Great customer service - and wonderful leggings! Very soft, supremely comfortable, and great fit - high waisted so they don't slip down, and just the right amount of stretch. And they have POCKETS! I'll never go anywhere else for leggings now that I've discovered them. Thank you!

5 novembre 2024
Avis spontané
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Réponse de Better Tights

Thank you! We are very proud to have you as one of our customers :)

Noté 5 sur 5 étoiles

Amazing customer service

Ordered tights for the first time. They came with a small hole. As soon as I contacted the customer service they were very quick to respond and send me a new replacement pair. Outstanding customer service!

5 novembre 2024
Avis spontané
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Réponse de Better Tights

thank you!

Noté 5 sur 5 étoiles

Best tights!

Lovely fit and feel. Best tights I’ve had. Had a small problem with one pair but customer services were excellent and sorted out my issue quickly. Would definitely recommend.

31 octobre 2024
Avis spontané
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Réponse de Better Tights

Thank you so much <3

Noté 5 sur 5 étoiles

Great quality, price and customer service!

For starters, this is my second order, so I can state with confidence that these tights are beautiful, well made and durable. The fit is good. On my most recent order I got several sale items and I messaged customer service about what I thought was the high cost of shipping. Their staff replied with a coupon to save me enough money to cover the shipping cost! This is a great company! I used to buy from another company that was good, but significantly more expensive. I am now a Better tights customer for life!

29 octobre 2024
Avis spontané
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Réponse de Better Tights

Hi Rosemary, thank you for the lovely feedback. We are very proud to have you as one of our customers!

Noté 1 sur 5 étoiles

Poor customer service

Order left on doorstep in city centre without authorisation Better Tights are blaming their courier / not taking accountability. Won’t be using them again.

22 octobre 2024
Avis spontané
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Réponse de Better Tights

Hi Patrick, we do apologise on behalf of the courier leaving the parcel in an unsecure location.

Noté 2 sur 5 étoiles

Poor quality

Gorgeous tights but bought them hoping they'd be better quality/last longer and they've laddered in multiple places after only 2 wears :( washed them on low inside a pillow case too.

19 octobre 2024
Avis spontané
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Réponse de Better Tights

Hi Abi, we're so sorry to hear this! It is very unusual for our tights

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