Beverley Travel Avis 

46
TrustScore 4 sur 5

4,0

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Noté 5 sur 5 étoiles

Ella M made the whole process stress free from walking into Beverley Travel to offering several different options over email/ phone until she was sure we had the perfect holiday for us. A 5 star compa... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely avoid the hedon branch. Went in to price holiday. Was given a qoute,also inquired about upgrading room. Was told £800 chose to go with basic as was way to much. Paid deposit and han... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Two holidays moved from 2021 to 2022 (. . . one of these having previously been moved from 2020), a further holiday booked for July this year (fingers crossed) and all handled seamlessly. There a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks to Steph at Beverely Travel for organising EVERYTHING in her usual professional manner - Hotels at Manchester Airport, Rome & Barcelona, etc, etc. Everything went like clockwork as usual. I... Voir plus

4,0

Bien

TrustScore 4 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(46)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience

Returned from Cyprus ,this is the third time we have booked with Beverley Travel and the third time we enjoyed a great experience from booking the Holiday, to enjoying the Cypriot sun, we will be using BT again, friendly welcoming staff nothing was too much trouble, thank you.

18 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

We have travelled on 3 holidays this year organised for us by Beverley Travel and been very pleased with their service each time. They are a well-organised company with friendly staff who do their best to ensure you have a good holiday. They check beforehand to make sure everything is ready for your departure and follow up with a friendly call afterwards to check you were fully satisfied. We travelled to Malta, Mallorca and Austria this year and had three really excellent holidays. Thanks to Jackie for her friendly help and to Ricky from Hull who was so helpful when driving us down to Gatwick. Beverley Travel is ALWAYS our first choice for holidays and we recommend them highly to family and friends.

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Twin centre booking

Just booked our second holiday with Hayley at Beverley travel, very efficient and friendly service, would fully recommend.
John & Adele Richardson

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Thanks to Karl and all the team for a seamless and wonderful honeymoon in Crete. Will definitely book again with them!

6 juillet 2024
Avis spontané
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Réponse de Beverley Travel

Thank you, we are so glad you had a great time for your special occasion!

Noté 5 sur 5 étoiles

It was all excellent

It was all excellent ,
No hassle , They response right away Easy to book ,
I can Highly recommend!!!!!!

20 mai 2024
Avis spontané
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Réponse de Beverley Travel

Thank you, our team work hard to achieve this.

Noté 5 sur 5 étoiles

Ella sorted us out with a great value…

Ella sorted us out with a great value break three days before we travelled. The holiday was as described and the booking was completed quickly without any issues.

12 avril 2024
Avis spontané
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Réponse de Beverley Travel

Thank you, we will ensure that Ella receives this feedback.

Noté 5 sur 5 étoiles

Nashville to New Orleans

Just spent an amazing 11 days in USA from Nashville to New Orleans. Cannot thank Beverley Travel enough for all their help and support before and throughout our trip, they were first class from start to finish. Big thanks especially to Karl, Erin and Hayley and all at Beverley Travel

24 mars 2024
Avis spontané
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Réponse de Beverley Travel

Thank you Lisa, we are so glad you had a great time with your Mum and sister.

Noté 5 sur 5 étoiles

Can't recommend highly enough

Can't recommend highly enough. I had always made my own travel arrangements, but recently Skyscanner etc has become a nightmare. I decided to try Beverley Travel as I had met the owners, and heard good things about the company, and my flight was sorted - at a price lower than I was able to find myself - quickly, efficiently, and with good cheer - by Julia. Very impressed by the service. Thank you.

16 septembre 2023
Avis spontané
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Réponse de Beverley Travel

Thank you. We are delighted you had a great experience.

Noté 5 sur 5 étoiles

5 star service

Jackie was amazing, very efficient and a very smooth service when booking our flights to zante. Very informative and professional, I will be back!

18 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Genuinely the worst company I've ever…

Genuinely the worst company I've ever dealt with.

Our honeymoon became a nightmare, thanks to repeated failures on their part. We went out of our way to prepare for this trip but we constantly had to chase them on what we actually needed. And yet despite all this chasing incredibly expensive information was missed, (a $400 one way car fee despite specifically asking about car fees).

There was a lot more wrong, as the company knows (including telling us different things at different times). There was a promise of an investigation and us being told the results. This was meant to be weeks, we've waited months.

We've decided its only fitting to warn others not to go with this company. I'm sure when things go right their fine, but when things go wrong, or they make a mistake, its been a horror show. I'm tired of chasing them, waiting patiently, or expecting anything resembling professionalism.

I wish we had organised our honeymoon ourselves, the stress caused has in no way been worth the significant cost.

11 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Mediterranean Cruise with NCL

Thanks to Steph at Beverely Travel for organising EVERYTHING in her usual professional manner - Hotels at Manchester Airport, Rome & Barcelona, etc, etc.

Everything went like clockwork as usual. I would really recommend Beverly Travel & Steph to anyone booking a holiday. Absolutely nothing is too much trouble & they take the stress out of the rubbish you have deal with before you go on holiday.
It really is a pleasure to do business with them!!!

22 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from Hayley and Beverley Travel…

Excellent customer service from beginning to end. Can't rate Beverley Travel high enough. We are a blended family of 2 adults and 4 teenaged kids and have only ever booked holidays in the UK so booking something abroad was a little out of my comfort zone. I originally tried to book something myself but due to having so many requirements and finding it hard to find the right accommodation to suit our kids having 3 boys and 1 girl was proving really difficult. So I decided to message my friend Kelly at Beverly Travel. Kelly responded really quickly and passed my details onto Hayley who then took over our booking. Hayley listend to all our requirements (and there were a lot) and told me to leave it with her. Within just a few hrs she had sent me several Holiday destinations. In the end we chose Adeje in Tenerife because the kids were desperate to go to Siam Park. Hayley found us the perfect Hotel in a great location ticking all our boxes. I had several wobbles from reading a few bad reviews on the hotel, non of which rang true to stressing about covid travel restrictions for Spain, Hayley was so patient and emperthtic with me, nothing was ever too much for her, she was so helpful and supportive always making me feel like valued customer. I also had the pleasure of dealing with Steph a couple of times who was also fantastic and helpful. Hayley took the time to contact me a few days into our holiday to make sure all was ok and had the courtesy to call me today to make sure we had all had a good holiday. Personal touches like that make a huge difference and make you feel so valued. The team as a whole are clearly well trained in their profession and obviously love what they do. Hayley succeeded in giving our family the best holiday we could wish for and given us happy memories that will last us our lifetime.
We will definitely be booking our next Summer holiday through Beverley Travel and really recommend them.
Many thanks team Hayley and Beverley Travel.

24 août 2022
Avis spontané
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Réponse de Beverley Travel

Thank you Rachel. It means such a lot to receive this, as aim to give every one of our clients a fabulous experience from start to finish. We look forward to seeing you soon.

Noté 5 sur 5 étoiles

A fantastic team

Nothing was ever too much trouble for Steph, she handled all my queries cheerfully and believe me I had many ! I have just returned from 2 weeks in Turkey and it was an absolutely brilliant holiday. This is the 3rd time I've put my trust in this company and they have never failed me, and now I wouldn't use anyone else. I highly recommend to anyone looking to book a stress free holiday.

9 juillet 2022
Avis spontané
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Réponse de Beverley Travel

Thank you Sharon, we always try our best.

Noté 5 sur 5 étoiles

Will certainly use again

Booked a holiday here for next year and the service was smooth throughout the booking process, from phoning up to going in store and booking it. I’ve never booked with a travel agent before and always done it online myself but in future I’ll certainly be booking it through Beverley travel.

3 novembre 2021
Avis spontané
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Réponse de Beverley Travel

Thanks very much Sam.

Noté 5 sur 5 étoiles

Really good experience and was so easy…

Really good experience and was so easy to book.
Hayley and Steph where very helpful and really pleasant.
Plenty of information was given about the Hotel and Resort and any questions we had was promptly answered.
Would highly recommend.

6 octobre 2021
Avis spontané
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Réponse de Beverley Travel

Thank you Sharon, its really appreciated.

Noté 5 sur 5 étoiles

First rate service

From walking into this travel agents and meeting Hayley I knew we were in the right hands. Nothing was too much trouble and we changed our minds a few times on where we wanted to go. Excellent all around service from excellent staff and prosecco too from Carl

12 septembre 2021
Avis spontané
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Réponse de Beverley Travel

Thank you Gary, it was our pleasure to look after you and your holiday. I will make sure Hayley sees your message. She is a very valued member of the team.

Noté 5 sur 5 étoiles

Absolutely brilliant experience

Absolutely brilliant experience from start to finish. I gave Jackie details of where I wanted to go and in a very short time received all the details and costing I needed only for me to completely change my mind. No problem whatsoever Jackie gave me plenty of choice and a very well informed brief on each of her selection. Once agreed which one I had chosen Jackie then went about sorting everything out and even putting in special requests to the hotel. This is the second time I have used Beverley travel and I will not go anywhere else in future. Saved me all the hassle of searching online and on both occasions they have managed to get me my holiday of choice for less than I could book it for when looking online. A great experience.

2 septembre 2021
Avis spontané
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Réponse de Beverley Travel

Thank you Gary.

Noté 5 sur 5 étoiles

Thank you to Kelly and staff at Beverly…

Thank you to Kelly and staff at Beverly travel for sorting our staycation familymoon out to Cornwall in 2022, saved us so much stress, totally stress free experience, can’t wait xx

6 août 2021
Avis spontané
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Réponse de Beverley Travel

Thank you very much :-)

Noté 5 sur 5 étoiles

Stress free

Two holidays moved from 2021 to 2022 (. . . one of these having previously been moved from 2020), a further holiday booked for July this year (fingers crossed) and all handled seamlessly.
There are many reasons for using a Travel agent rather than randomly booking online but this year they increased exponentially.
Steph, Haley and Carl have taken all the stress out of what would have been a nightmare of emails and phone calls.
We can't recommend them highly enough.

7 juillet 2021
Avis spontané
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Réponse de Beverley Travel

Thank you Graham, really appreicated.

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